Citrus Hotel Cardiff reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

85%  based on 7 reviews

Guest rating:

16/7/2023

"Excellent Customer Service but very Thin Walls"

Clean room, polite and helpful staff. The door to the room was a little flimsy and the walls were so thin. I could hear what was happening in the other rooms. I did not have breakfast, but the drinks prices were reasonable plus the hotel was conveniently located. Close to a Tesco`s Express. Overall, it was not bad. The hotel is close to the station, but for my own peace of mind, security and safety. I would not book this hotel again.

Guest rating:

29/3/2023

"Basic Hotel with tired room"

Bedroom needed a coat of paint and toilet extremely low. Carpet needed cleaning.Reception staff friendly enough.

Guest rating:

19/6/2022

"Good location very nice breakfast friendly staff "

Guest rating:

13/10/2019

"Great staff. Clean rooms ."

Easy access to the city centre.Hotel is well maintained. Staff excellent.Breakfast was excellent every thing you need.Bit of waiting around for replenishment when hotel was busy.Near station. opposite the arena. No noise was heard from our room on the 5th floor.All in all a good 2 night stay.

Guest rating:

6/11/2018

"Great Hotel"

This is a great hotel, great room and comfy bed.Staff were friendly and helpful as well.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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