To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
27/3/2015
"Very friendly and helpful staff"
Only criticism was building work outside was noisy.
14/12/2014
"Tired old hotel that need a good refurbishment"
Lift very dodgy had to push door shut. Free continental breakfast was coffee, orange juice and pastryCarpet held down with tapeRoom was clean and tidy, but old
7/12/2014
"Good location for SSE Wembley Arena but needs attention!"
Stayed one night only. Lift tatty and noisy. Building work going on immediately outside window - no privacy! Room was missing kettle; large electric heater didn`t work which would probably be needed in winter as only a small radiator in room; sink plug broken; no info in room on wi-fi; fire alarm went off whilst getting ready to go out - I rang reception whilst my partner was getting out shower and was told "ignore it - it`s a false alarm" - no apology! Breakfast was disappointing - paid extra for full English but food was dry and tasteless & bacon like leather. Overall, disappointing even though we only paid £99!
3/12/2014
"Enjoyable stay,"
Lovely size room, clean + comfortable, short walk from the station + arena, friendly staff, would stay again next time I see a concert at the arena.
30/11/2014
"Unsettled evening."
Continous noise throughout the evening very much like a generator, however having travelled from Southampton and needed a restful evening this was very annoying. Albeit the staff on reception were nice the hotel could actually do with a new look. Cosmetically, cigarette stubbs left on the stairs, paint peeling away.
22/11/2014
"Star rating a little ambitious"
Hotel was ok but run down somewhat. Lots of demolition and building work very close by so not the quietest place to stay at the moment. Staff were friendly and helpful. Close to tube for city and Wembley park.
25/9/2014
"Over all experience has been very excellent, and will come again or recommend for a friend. "
2/2/2014
"-"
To cold heating should be on at this time of year or should be extra blankets
4/11/2012
"Wonderful stay"
Felt really welcome coming to this hotel. And if we are ever down London again we will be staying here again. Very pleasant stay
16/9/2012
"Adequate"
Cold shower, noisy residents but hotel did apologise by giving us free parking on the sunday
2/7/2012
"-"
Hi there, we were given a smokers room even though non smokers and it did smell which was unpleasant, also was charged twice for the room, and was delayed in receiving our refund. Also, i wouldn`t eat in the restaurant again. Food was very plain and for the price i could have gone to a street cart and gotten the same food, nicer, for better value.HOWEVER. the room was clean and comfortable, so no complaints there. Would stay there again, would just specifically request a non smokers room and not eat there. x
15/6/2012
"-"
Room and hotel was fine. Was useful having petrol station, McDonalds, Lidl, Tesco Express nearby. Few minutes walk to Wembley park tube station. Website says tube is 15 mins from central London but it`s 25 mins to Westminster.
10/5/2012
"Quality Wembley"
Good, clean, spacious rooms.
6/5/2012
"-"
Great room very good service willl use again thanks
16/4/2012
"A ONE SERVICES SEE YOU SOON"
16/3/2012
"The beds were much bigger than any London bed I have seen for the class of Hotel."
12/3/2012
"Quality Hotel Wembley"
Great value for money. Spotless
23/1/2012
"excellent"
Hotel was really lovely, staff very pleasent one in particular, being the young man in the bar who served us lunch what a nice mannered bar man/
19/1/2012
"Quality Hotel Wembley"
I enjoyed my stay at the Hotel the Staff were very freindly and very helpful as I need to get a bus early in the morning and they were more than happy to help me. I will stay again.
3/1/2012
"It is a really quality hotel "
With the price of 3 star hotel the room size is good the staffs are friendly Average we were really happy with everything . But If there is small fridge in the room Would be perfact.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.