Mercure Oxford Hawkwell House Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

0%  based on 2 reviews

Guest rating:

10/4/2018

"Great base to visit Oxford Landmarks"

Pleasant hotel, ideal for tourists visiting Oxford. Frequent buses are just a few minutes walk away and the journey to the colleges is quite short.

Guest rating:

28/1/2018

"A bit underwhelmed"

We were a bit underwhelmed-There is building work going on and the hotel looks a bit grubby from the outside. We checked in and were put in the Annexe-the room was better than expected after first impressions, but after looking at the different type of rooms they offer, I believe we were put in a standard room when we paid for a superior. There were no bathrobes, some of the lights didn`t work properly, no temperature control in the room (was really warm).The bottom of the door had 2cm cut off, which let light in during the night-not a huge problem, but just a pain. Positives were the breakfast and the majority of the staff were helpful-that said, there was a gentleman on reception who struggled to understand us and whether they had ordered a taxi for us-he was quite happy to leave us waiting outside in the rain for a taxi that he thought was `probably` ordered (we politely asked that he call to double check). Overall, it was an ok hotel but would try other places first.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.