Doubletree by Hilton York reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

81%  based on 9 reviews

Guest rating:

11/10/2023

"Not what was expected as per website advertising "

Very disappointed. Room was poky, stale smell of feet, toilet seat badly fitted, furniture too big in room so had to shimmy around, shower in bath was dangerous slip hazard, very tired looking overall, bed uncomfortable, pillows horrendous, no good nights sleep. Lots of disturbance with other guests in the early hours of the morning. No lift access for cases. Staff very hands off. Not a four star by any means.

Guest rating:

17/9/2023

"Shabby rooms 3rd floor room no lift and we`re 75 yrs old "

Staff friendly and helpful breakfast good

Guest rating:

23/2/2023

"SUPERB HOTEL "

It was my 25th anniversary,the hotel given my wife and I a great room upgrade as well as a few drinks at there lounge bar for free.The hotel is very close to all the city amenity`s.I would like to thank the reception staff as well as the bar staff for making our stay memorable, I can assure you we will be back to this superb hotel again.Mr & Mrs K Cross

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.