To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
26/11/2025
"Heating "
Excellent overnight stay in this Hotel. The only niggle. Was the Radiator was boiling hot , with no way to adjust it. And the the bed was was less than 2 feet from it.
20/11/2025
"-"
Very clean, great location and helpful staff
20/11/2025
"-"
Everything was very good apart from the fact the breakfast was very expensive
7/11/2025
"The Royal National Hotel "
28/10/2025
"-"
The Hotel was excently located, very clean and the staff were so friendly and ready to help. Breakfast was lovely and set us up for the day. The room was more than adequate with a very comfortable bed, warm duvet and fluffy pillows. Only things could suggest would be fore more coffee/tea supples in room although I am sure the staff would have been more than helpful to sort thi, and maybe some seating in the reception area. This is only nitpicking though as our experience was everything we needed.
24/10/2025
"-"
Fantastic hotel and the musical great,will definitely be back again 128522;
23/10/2025
"-"
All the staff are very friendly,despite being rushed off their feet. Nothing is too much trouble
19/10/2025
"Bathroom"
Bathroom was a bit dated with shower curtain instead of shower screen. But it was very clean.
16/10/2025
"Lovely place to stay"
10/10/2025
"-"
Perfectly situated to get to all the sights etc, lovely staff and spotlessly clean
10/10/2025
"nice stay"
19/9/2025
"Royal National Hotel"
Great location, Euston station and theatre in easy walking distance. Clean, quiet, decent sized room.
18/9/2025
"2nd booking at your hotel"
5/9/2025
"-"
Great value for money
4/9/2025
"Good hotel "
Good hotel ,good food and good area
1/9/2025
"-"
Basic but clean and comfortable, met our needs.
29/8/2025
"Most comfy bed ever"
14/8/2025
"-"
Checking in a nightmare, few staff and waited an unacceptable amount of time.Room clean and tidy, Shower difficult to control either boiling hot or very cold
10/8/2025
"Staff"
10/8/2025
"-"
Hotelvery nice..however it`s very noisy outside all night long, so very little sleep for the 2 days.
8/8/2025
"Great hotel in great location "
Massive busy hotel but our room was excellent (triple beds) and a generous sized bathroom with shower over the bath. Reception staff were excellent.
7/8/2025
"-"
Clean nice hotel, staff are polite and helpful. However the room was very hot and it doesn`t have air conditioning or a fan.
2/8/2025
"-"
Staff pleasant enough, had lots of problems with no hot water every morning, room was cleaned everyday
31/7/2025
"I emailed a personal request before arrival, which was noted and acted on with a fabulous outcome. "
Hotel close to all transport systems. Staff friendly and helpful. Rooms clean and comfortable, and remarkably quiet considering how busy and large the hotel is. Good value and will definitely return.
26/7/2025
"-"
Hotel good, very friendly staff and very helpful.hotel clean all throughout the whole hotel.the breakfast was excellent and good verity of hot and cold food. Only fault I can make there is no seating area in the hotel if you need to wait for someone.
25/7/2025
"Very good location, comfortable beds, staff very helpful"
19/7/2025
"Very slick operation "
Comfortable room provided all we wanted and needed. We will be back again soon.
15/7/2025
"-"
Comfortable room
29/5/2025
"Pleasant stay"
Return to this hotel every time I`m in London. Great value for money, clean hotel, friendly and welcoming staff, good breakfast, staff on hand if you have a request. Looking forward to my next stay.
11/5/2025
"-"
All staff very friendly, room small but very clean and excellent location
18/4/2025
"-"
Lovely room. Check in was great and staff lovely
12/4/2025
"Friendly, helpful staff"
28/3/2025
"-"
Needs a bit updating and bit noisy and I teabag each for a day is ridiculous
16/2/2025
"-"
Room wasn`t ready on arrival
14/2/2025
"Excellent hotel"
From arriving & receiving a warm & friendly welcome from Jannai, right through to departure, couldn`t have found a better venue for a central London visit. All staff were very friendly & helpful, room was clean & as Jannai had asked if we preferred a quiet room (we did!), we had a quiet & peaceful stay. Excellent value for money via HotelDirect site, included rail travel & hotel. I`d certainly recommend the hotel & would definitely stay again. Spot on!
13/2/2025
"Good hotel"
Nice rooms, clean and warm. Had to wait for rooms to be ready but it is a very large hotel
13/12/2024
"Good hotel close to central London"
Always good service at this Hotel. The staff are very helpful.
22/11/2024
"Enjoyable stay"
Had an enjoyable 2 nights stay at this hotel.Great location,especially if you are travelling to and from Euston Station.Staff very professional and accommodating.Only negative was teas and coffee on short supply.
18/11/2024
"Great location"
Hotel was clean, staff all very attentive.Our triple room was perfect for our weekend stay.Comfortable beds, breakfast was good value.Location is perfect for hopping on the Tube to get around the city.
13/11/2024
"-"
The staff, the location, the cleanliness were all exceptional. Our room was on the busy road side so it was quite noisy at night but it didn`t spoil it for us. Would definitely use this hotel again.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.





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