Royal National Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 272 reviews

More reviews >>

Guest rating:

26/11/2025

"Heating "

Excellent overnight stay in this Hotel. The only niggle. Was the Radiator was boiling hot , with no way to adjust it. And the the bed was was less than 2 feet from it.

Guest rating:

20/11/2025

"-"

Very clean, great location and helpful staff

Guest rating:

20/11/2025

"-"

Everything was very good apart from the fact the breakfast was very expensive

Guest rating:

7/11/2025

"The Royal National Hotel "

Guest rating:

28/10/2025

"-"

The Hotel was excently located, very clean and the staff were so friendly and ready to help. Breakfast was lovely and set us up for the day. The room was more than adequate with a very comfortable bed, warm duvet and fluffy pillows. Only things could suggest would be fore more coffee/tea supples in room although I am sure the staff would have been more than helpful to sort thi, and maybe some seating in the reception area. This is only nitpicking though as our experience was everything we needed.

Guest rating:

24/10/2025

"-"

Fantastic hotel and the musical great,will definitely be back again 128522;

Guest rating:

23/10/2025

"-"

All the staff are very friendly,despite being rushed off their feet. Nothing is too much trouble

Guest rating:

19/10/2025

"Bathroom"

Bathroom was a bit dated with shower curtain instead of shower screen. But it was very clean.

Guest rating:

16/10/2025

"Lovely place to stay"

Guest rating:

10/10/2025

"-"

Perfectly situated to get to all the sights etc, lovely staff and spotlessly clean

Guest rating:

10/10/2025

"nice stay"

Guest rating:

19/9/2025

"Royal National Hotel"

Great location, Euston station and theatre in easy walking distance. Clean, quiet, decent sized room.

Guest rating:

18/9/2025

"2nd booking at your hotel"

Guest rating:

5/9/2025

"-"

Great value for money

Guest rating:

4/9/2025

"Good hotel "

Good hotel ,good food and good area

Guest rating:

1/9/2025

"-"

Basic but clean and comfortable, met our needs.

Guest rating:

29/8/2025

"Most comfy bed ever"

Guest rating:

14/8/2025

"-"

Checking in a nightmare, few staff and waited an unacceptable amount of time.Room clean and tidy, Shower difficult to control either boiling hot or very cold

Guest rating:

10/8/2025

"Staff"

Guest rating:

10/8/2025

"-"

Hotelvery nice..however it`s very noisy outside all night long, so very little sleep for the 2 days.

Guest rating:

8/8/2025

"Great hotel in great location "

Massive busy hotel but our room was excellent (triple beds) and a generous sized bathroom with shower over the bath. Reception staff were excellent.

Guest rating:

7/8/2025

"-"

Clean nice hotel, staff are polite and helpful. However the room was very hot and it doesn`t have air conditioning or a fan.

Guest rating:

2/8/2025

"-"

Staff pleasant enough, had lots of problems with no hot water every morning, room was cleaned everyday

Guest rating:

31/7/2025

"I emailed a personal request before arrival, which was noted and acted on with a fabulous outcome. "

Hotel close to all transport systems. Staff friendly and helpful. Rooms clean and comfortable, and remarkably quiet considering how busy and large the hotel is. Good value and will definitely return.

Guest rating:

26/7/2025

"-"

Hotel good, very friendly staff and very helpful.hotel clean all throughout the whole hotel.the breakfast was excellent and good verity of hot and cold food. Only fault I can make there is no seating area in the hotel if you need to wait for someone.

Guest rating:

25/7/2025

"Very good location, comfortable beds, staff very helpful"

Guest rating:

19/7/2025

"Very slick operation "

Comfortable room provided all we wanted and needed. We will be back again soon.

Guest rating:

15/7/2025

"-"

Comfortable room

Guest rating:

29/5/2025

"Pleasant stay"

Return to this hotel every time I`m in London. Great value for money, clean hotel, friendly and welcoming staff, good breakfast, staff on hand if you have a request. Looking forward to my next stay.

Guest rating:

11/5/2025

"-"

All staff very friendly, room small but very clean and excellent location

Guest rating:

18/4/2025

"-"

Lovely room. Check in was great and staff lovely

Guest rating:

12/4/2025

"Friendly, helpful staff"

Guest rating:

28/3/2025

"-"

Needs a bit updating and bit noisy and I teabag each for a day is ridiculous

Guest rating:

16/2/2025

"-"

Room wasn`t ready on arrival

Guest rating:

14/2/2025

"Excellent hotel"

From arriving & receiving a warm & friendly welcome from Jannai, right through to departure, couldn`t have found a better venue for a central London visit. All staff were very friendly & helpful, room was clean & as Jannai had asked if we preferred a quiet room (we did!), we had a quiet & peaceful stay. Excellent value for money via HotelDirect site, included rail travel & hotel. I`d certainly recommend the hotel & would definitely stay again. Spot on!

Guest rating:

13/2/2025

"Good hotel"

Nice rooms, clean and warm. Had to wait for rooms to be ready but it is a very large hotel

Guest rating:

13/12/2024

"Good hotel close to central London"

Always good service at this Hotel. The staff are very helpful.

Guest rating:

22/11/2024

"Enjoyable stay"

Had an enjoyable 2 nights stay at this hotel.Great location,especially if you are travelling to and from Euston Station.Staff very professional and accommodating.Only negative was teas and coffee on short supply.

Guest rating:

18/11/2024

"Great location"

Hotel was clean, staff all very attentive.Our triple room was perfect for our weekend stay.Comfortable beds, breakfast was good value.Location is perfect for hopping on the Tube to get around the city.

Guest rating:

13/11/2024

"-"

The staff, the location, the cleanliness were all exceptional. Our room was on the busy road side so it was quite noisy at night but it didn`t spoil it for us. Would definitely use this hotel again.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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