ibis London Excel Docklands reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 12 reviews

Guest rating:

29/10/2026

"-"

The room was adequate. Cleaning is very poor. Bottle screw cap still on the floor from previous people. red (possible blood) splattered up the walls and ceiling in bathroom. Hoovering poor.Breakfast is good. And it`s located very close to the stations for easy access to london

Guest rating:

24/10/2026

"Great hotel, comfortable bed with tea & coffee making facilities a very welcome touch"

A great hotel just 3 minutes walk from the station, lovely views over the docks. We had a quick easy check in and Mohammed kindly showed us how to use the machine to book our Uber (we live in Wiltshire and hadn`t been to London in over 10 years!) The room was very clean and functional with a big tv, hairdryer, iron & board plus very welcome tea and coffee making facilities.

Guest rating:

18/10/2026

"-"

Did not stay there as we could not get to it as the road being closed and no parking around the area and d should have been informed the road was closed then we could have made different travel arrangements

Guest rating:

9/6/2026

"Parking - Nightmare and stuck in lift."

Guest rating:

11/4/2026

"Staff were amazing "

Guest rating:

5/4/2026

"-"

Clean, staff couldn`t be beaten, very helpful and friendly

Guest rating:

22/4/2025

"Fantastic staff"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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