Guest rating:   | 10/3/2010 | | "lovely position" | | | | bright and clean, delux rooms not quite up to standard, but good enough. Consierge arranged everything we needed, nothing too much trouble. Breakfast goodhad a lovely stay in Dublin, thanks.
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| Guest rating: | 9/3/2010 | | "Very friendly and helpful staff. Had a great night`s sleep in a lovey bed and quiet room." | | | | After loosing a bag on the flight, the staff were very helpful in contacting RyanAir. The consierge helped with a choice of resturant bookings for all 6 in the party and pointed us to the right shops to buy replacement clothes for the lost ones, appropriate to the restaurant. We would definately go again. Only suggestion is the air conditioning needs to go lower than 19degrees. Minor point but you have asked!
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| Guest rating: | 22/2/2010 | | "Lovely, lovely, lovely hotel!" | | | | This hotel looks good - it`s contemporary without being too cool. It`s centrally located, right on St Stephen`s Green, round the corner from the shops and bars, yet tranquil inside. The staff are helpful, friendly and informative - nothing was too much trouble. The bar was great. The concierge really knows Dublin and is pleased to help out. The room was very attractive and chocolates were left every night, not just when we arrived. The housekeeping was great and they seemed to take real care with our belongings, even when we had left them strewn around the place. I love this hotel and would recommend it as a fabulous place to stay in Dublin.
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| Guest rating: | 23/11/2009 | | "Excellent discreet service throughout, great room, very relaxing, highly recommended" | |
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| Guest rating: | 10/10/2009 | | "noisy room" | | | | Fitzwilliam hotel gorgeous ,staff very nice and food great.Only one problem, don`t get a room on a low floor at the front of the hotel i.e. ROOM 208, Very noisy.
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| Guest rating: | 7/9/2009 | | "Do not stay anywhere else! Great staff, beautiful design and best location in Dublin to stay." | | | | We had a great stay at the Fitzwilliam. Our room was lovely and we stayed in one of the comfiest beds ever! The hotel staff were all very friendly and helpful and the hotel bar was a welcome retreat after long days (and nights) out and about. The location of this hotel in the beautiful and historic St Stephens Green area is ideal for shopping and nights out. I`d recommend this hotel to anyone and it is well worth the few euros extra over a lot of other hotels in dublin, I`m certain our friends who stayed in the Holiday Inn Central would agree!
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| Guest rating: | 20/6/2009 | | "Central, smart, efficient." | | | | Always a pleasure to stay here. Rooms are equipped with everything one needs for business purposes and at the same time, they are very comfortable and peaceful.
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| Guest rating: | 26/5/2009 | | "Not a smooth ride, but they dealt with the problem very professionally." | | | | Amazing hotel. Great location. There was no hot water on our first evening, which was annoying, as it would have been nice to shower before bed, but they gave us free breakfast and dinner the following day.We will be coming back.
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| Guest rating: | 31/3/2009 | | "Lots of little touches that made it very good. Staff were excellent" | | | | Little concerned that the bed had a large `dip` or hole in it on one side. It was if a spring had broken. However we managed to sleep to the side of it.
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| Guest rating: | 29/9/2008 | | "Beautiful hotel, very comfortable and staff were very friendly and down to earth." | |
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| Guest rating: | 15/9/2008 | | "Excellent staff & room" | | | | The only disappointment swith the Fitzwilliam is the rather dark & unwelcoming reception area and the souless bar.However, the dark reception was more than made up for by the excellent receptionist who quickly got us booked in & personally showed us to our room. The room was small but very well finished. One minor point is that a cable to plug an ipod into the CD player would have been useful.The food at breakfast was very good, and the staff were attentive without being overbearing.Overall I`d happily recommend the Fitzwilliam to anyone who wanted a hotel in the heart of Dublin. If the reception & bar areas could be sorted out it could well become the place to stay for those wanting a modern hotel in Dublin rather than the old established names.
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| Guest rating: | 20/6/2008 | | "Very friendly, helpful staff" | | | | I booked a Girls Want to Have Fun deal but didn`t get the wine and chocolates as promised. We did get the wine after we had been out for the evening so didn`t want it then! However, the treatments were wonderful and the hotel overall excellent.
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| Guest rating: | 16/6/2008 | | "A first rate hotel with efficient & welcoming staff." | | | | Check in was such a easy & good 1st experience. We were shown all aspects & functions in our room. Room was just lovely. Housekeeping very honest.I left my purse by mistake on the bed when I went out for the evening and when I returned the bed had been turned down and my purse was sitting for me to see. Totally intact. I wouldn`t have known where I had left it. I would recommend the hotel and will use it again. My 6yr old daughter says that the room service was great as it came so fast and she loved the movie choice. I did not check my bill fully prior to leaving but when I contacted the staff when I returned home they were so helpful even though the fault was mine as I had left without checking. Too short an experience.
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| Guest rating: | 1/6/2008 | | "I found the room a little disappointing for a 5 star hotel" | | | | Internet service on TV was atrociously slow such that I gave up in the endBreakfast in room was disappointing and coffee was forgottenRoom was nothing exceptional and I didn`t like the idea that people could look into my roomStaff were exceptionally helpful and friendlyPlug in sink did not work and it was necessary to manually remove it to empty sinkOnly 4 packets of coffee seemed a little mean to me
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| Guest rating: | 12/4/2008 | | "Attentive staff, great style, excellent stay." | | | | A very stylish, modern hotel with very attentive and well trained staff. Breakfast was very nice and our lunch in the bar lounge was excellent. Would definitely recommend for time out with friends or for couples.
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| Guest rating: | 31/3/2008 | | "Loved every minute of the whole experience" | | | | From the moment we walked into the hotel we were made to feel special,From reception through to bar staff everyone was friendly and courteous Our room was excellent and the staff who looked after it were top classThe restaurants are first class I just can not praise the whole experience enoughWe will certainly go back again
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| Guest rating: | 20/2/2008 | | "Restaurant was noisy, room was small-disappointing" | |
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| Guest rating: | 18/2/2008 | | "Perfect location, friendly and attentive staff, comfortable room, would choose again!" | | | | This particualr hotel is perfectly located for a weekend break in Dublin for shopping, restaurants, bars, taxis, and LUAS tram. The hotel is clean, contemporary in design and has a pleasant atmosphere. The breakfast was terrific and the staff friendly and helpful. Highly recommended!
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| Guest rating: | 11/12/2007 | | "Very friendly helpful staff. Excellent central position. Wonderful breakfasts." | | | | Would recommend to anyone.
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| Guest rating: | 10/12/2007 | | "could not have been better" | | | | the hotel was excellent as were the staff and food we only stayed 1night and it was memorable the hotel was alive and buzzing and i can honestly say when we return to dublin i will definetely be staying again thanks for everything
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| Guest rating: | 10/12/2007 | | "Well worth the stay .....Especially if you get a good rate with Hotel Direct" | | | | Do your research on the hotel via the internet.The hotel is brill & in the perfect place if you want to shop,drink,...see dublin.Hotel staff very very helpful.I checked everywhere on prices & hotel direct were cheapest with breakfast included...remember dublin is not the cheapest place to go but the quality is high(breakfast at this hotel costs around 25 euros.Well worth it,if you`re trip is with family or romantic weekend...definately 5* quality.
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| Guest rating: | 7/12/2007 | | "Service" | | | | Although it is classed as a 5 star hotel I am afriad that the attitude of the staff was too business like for me. I was there to celebrate my husbands 40th birthday and after much research on the internet your hotel seam to be excellent.Unfortunately on our final morning Sunday we hadn`t to leave early and our breafast to our room arrived at 6.25am although we had requested it at 6.15am as we hadn`t to catch a taxi by 6.30am which was booked through you. When the breakfast arrived the waitor accidentally dropped it! So we did not have any breakfast even though I had paid for it. On telling the desk we got a shrug of the shoulders!!! Not very professional.I think if I was on a business trip it would have been sufficient.Well I hope in future you will trian your staff to be more polite as we were.Than you
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| Guest rating: | 29/11/2007 | | "Would stay again" | | | | Excellent location, very clean,great buzz about the place
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| Guest rating: | 28/11/2007 | | "Nice hotel, situated in a great place, staff very helpful" | | | | We did enjoy our staff once again at the Fitzwilliam, good atmosphere about it at nite and all the staff very friendly and helpful, hotel breakfasts are very good although dining room small, rooms and bathrooms comfortable, would stay in hotel again.
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| Guest rating: | 26/11/2007 | | "Best Yet" | | | | Good location excellent service from very friendly staff. intermate restaurant with firn food. Would definatly return.
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| Guest rating: | 26/11/2007 | | "Fabulous Hotel" | | | | I look forward to returning to the Fitzwilliam Hotel. Excellent services from reception onwards! Would highly recommend to friends and family!!
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| Guest rating: | 24/11/2007 | | "excellent attention to detail,we were very impressed by the friendlyness of everyone,thankyou ." | | | | we will definately be coming again!!!!!
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| Guest rating: | 22/11/2007 | | "We had a brilliant time at the hotel, thanks!" | |
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| Guest rating: | 19/11/2007 | | "The hotel did not live up to the standard of a 5 star hotel in terms of Decor" | | | | Stafff Excellent, food, dinner adequate, breakfast below standard.Would not book in to the Hotel again
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| Guest rating: | 5/11/2007 | | "Very good Hotel and Location" | | | | Arrived at Hotel late afternoon in car, and was wondering where we would get parked but no problems hotel staff took over, although we were only staying one night we were able to leave car the whole of the next day in car park and was only charged £10. Rooms very comfortable, and plenty of variety for breakfast, children wanted to stay an extra night but unfortunately we had to go home, but we will be back, enjoyed every minute of it.
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| Guest rating: | 22/10/2007 | | "service disorganised, simple requests not delivered" | |
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| Guest rating: | 22/10/2007 | | "The added little touches plus caring service makes this hotel stand out as a class above the rest." | | | | Professional yet not intrusive and caring service combined with excellent ambience makes this hotel an ideal venue to stay.
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| Guest rating: | 25/9/2007 | | "Staff were excellent and just so helpful at all times." | | | | Rooms fresh, clean and very comfortable.
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| Guest rating: | 10/9/2007 | | "Great central location" | | | | The Fitzwilliam is in a great central location. The staff were friendly and efficient and the bedrooms spotlessly clean. We all said we would definitely stay there again.
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| Guest rating: | 13/8/2007 | | "Excellent hotel in the centre of Dublin within easy walking distance of all the main attractions" | | | | We felt that the Citron restaurant was rather like a cafe and decidec against eating there during the evening, the bar food however was excellent. The bar felt much more inviting and relaxing
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| Guest rating: | 11/6/2007 | | "All the staff at reception and the concierges were extremely helpful and efficient" | | | | The hotel is very good indeed and is maintained to a very high standard. It is well situated and convenient for exploring Dublin
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| Guest rating: | 10/6/2007 | | "Excellent service and fantastically central location!" | | | | Only complanit was it said on your material - free onsite car parking for guests. It is not free I had to pay 10euro for an overnight stay.
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| Guest rating: | 29/5/2007 | | "Highly Recommended" | | | | Thouroughly enjoyed our stay at the Fitzwilliam! Would DEFINITLEY recommend this as an ideal stay when your in Ireland......warm, friendly atmosphere. Lovely hotel, lovely people, will definitely return!
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| Guest rating: | 10/4/2007 | | "Gorgeous room. Very helpful welcoming staff." | | | | Room very nice. Staf couldn`t do enough for me. Bar bit dreary and dark, lacking ambience. But would for sure go back.
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| Guest rating: | 24/3/2007 | | "OK Hotel - very well located for the local attractions and entertainment." | | | | Definitely not a 5* but a reasonable 4* hotel -small rooms and room facilities are a bit dated. Excellent bathroom, comfortable bed, good breakfast and exceptionally attentive staff makes up for its shortcomings.
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