Royal Eagle Hotel reviews

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

80%  based on 248 reviews

More reviews >>

Guest rating:

19/4/2018

"Suited a function"

Clean and efficient. Ideal location for a trip to the royal Albert hall. Staff very pleasant.

Guest rating:

19/4/2018

"Good location"

valuable service provided that allows guests to leave luggage in care before and after checkout.

Guest rating:

10/4/2018

"Good hotel"

Nice hotel , clean and friendly, but room on the very small side, had job to move around , to geting to the wardrobe and out of bed was not easy .

Guest rating:

1/3/2018

"Average hotel "

Reception staff very helpful and gave us a room even though we arrived early. Very disappointed with lunch in the bar which was a microwaved chicken tikka in a box.

Guest rating:

27/2/2018

"Ideal location. Very clean."

The lift had a problem which was right outside our room. The lift was closed down and we were moved to a larger room. Staff were very helpful for a problem out of their control

Guest rating:

21/2/2018

"-"

Great position, lovely staff.

Guest rating:

19/2/2018

"Very comfortable"

Hotel was had really good location and was very comfortable and freindly. We could also leave our cases after check out for £1. They only disapointment was breakfast.

Guest rating:

5/1/2018

"royal eagle hotel"

very good

Guest rating:

14/12/2017

"Smart we`ll run hotel"

Standard double room was clean and perfectly adequate if somewhat small. I would consider an upgrade to a larger room next time

Guest rating:

7/12/2017

"very handy for Paddington Station and walking into Central London."

The hotel staff are very friendly and helpful. The continental breakfast buffet is good and plentiful The room we had (318) is only suitable for max stay of 2 or 3 nights only. It has very little space when laid out as a double room and it is very difficult to walk around. The room and bathroom was cleaned each day to a high standard but there is need for a few small repairs in the bathroom, taps and shower head. Clean towels where provided each day. Hopefully other rooms are more spacious.

Guest rating:

15/10/2017

"-"

Bed was old dirty..room was clean ...okay for overnight stay..

Guest rating:

3/10/2017

"Great position. "

This hotel is brilliantly situated near Paddington station and lots of banks and eateries. It is quiet and the staff are very responsive. Good value, though the room was very small.

Guest rating:

29/9/2017

"Comfortable and clean"

I didn`t think we were welcomed with any great enthusiasm on arrival. We were given our key and left to it - no directions or even floor, asked if we wanted breakfast, a wake up call or anything else. The staff were efficient enough and the room was clean and the bed comfortable. Okay for a one night stay. Can`t comment on the breakfast as we didn`t have any.

Guest rating:

10/9/2017

"-"

Nice clean hotel with friendly helpful staff. Room on the small side was our only issue.

Guest rating:

3/9/2017

"A great place to stay for the weekend or less."

The Royal Eagle Hotel upon arrival was very clean and well serviced however decor is a little tired and old fashioned especially for the area where it is located. Decent size room however the second shower head in the bathroom was full of limescale and looked like it hadn`t been cleaned for a while. The bed was comfortable and the pillows great! The toiletries provided in the bathroom wasn`t the best of quality the soap was OK the shampoo was terrible and came in a sachet which was difficult to use in the shower and there was no conditioner provided.When we first arrived the reception strangely asked for my girlfriends passport to scan (as part of the hotel policy)however I was the one paying for the hotel I have worked around the world and been to many different hotels and never have I seen this before - also they had just assumed she wasn`t English which I thought was a little rude they could of asked how did you get here today as a subtle way of asking are you from another country.

Guest rating:

30/8/2017

"Tiny rooms, but OK"

The welcome at reception could have been warmer, "wait over there, we are busy, will be with you after those other customers"! The room was TINY and bathroom even smaller! And sparse, just about the bare minimum and no more. Clean, OK and well located. Wlll look for something better next time.

Guest rating:

12/8/2017

"Dont stay in room 108!"

The staff were very polite the location was perfect, but, we stayed 2 nights and were woken each morning at 05.30 by people walking around and pushing things over the floor and went on for an hour , then stoped.

Guest rating:

11/8/2017

"Royal? Eagle Hotel "

Upon arrival the staff were very polite and helpful. The entrance to the building was lovely but after ascending in the lift to our corridor it turned to the opposite. It was cramped and dated. The room was ok, clean and tidy but definitely needed some maintenance I.e painting. My boyfriend and I arrived back from the show at around 10:30pm and watched TV for about an hour. We were rudely awakened at 1am but the neighbors shouting, laughing and slamming their doors as they came in and out of each other`s rooms. We managed to go back to sleep until 3:30am when we were awoken again by another guest shouting at them to be quiet. Then next morning as we checked out I asked the lady on reception about the breakfast, she said it was only continental. It would be £9 something. I`m sorry but when I have a long day walking around London the last thing I want is a £9 bowl of cereal and a croissant.

Guest rating:

1/8/2017

"No fridge room good size have stayed in much better"

Basic hotel nothing special

Guest rating:

28/7/2017

"-"

Enjoyed our stay, the staff very helpful. Naz made us a cup of coffee when the bar was closed and the receptionist on duty when we checked out was most apologetic when I told her the kettle didn`t work

Guest rating:

6/7/2017

"Great Value"

If you`re looking for a hotel near Paddington that doesn`t cost an arm and a leg try the Royal Eagle. The rooms are pretty small, but I guess that`s because they have all has en-suites added where at one time they would have used a shared bathroom. But they were beautifully clean and had everything we needed for a couple of nights stay. And all the staff were very friendly and welcoming. I`m certainly stay there again.

Guest rating:

1/7/2017

"Tiny room"

First of all the staff were excellent and very helpful and it was clean.This was the smallest hotel room we have ever stayed in, you had to walk sideways around the bed,nowhere to put your cases and no dressing table, just a small wonky Ikea shelf. For the price bracket it was OK.

Guest rating:

23/6/2017

"-"

Guest rating:

10/6/2017

"Small room"

We had booked our room for three nights in a package which included rail fares. Our room was on the fifth floor in a tiny room. The cleanliness could not be faulted the room and ensuite were spotless. The bed was bigger than an ordinary double which made manoeuvring around the room somewhat difficult. The only chair was an upright hard chair. My husband suffers from arthritis which means some nights he cannot lie in bed, the upright chair would have been no use to him. He asked reception if he could have an easy chair to replace the upright one in our room. This they did but in doing so this made it possible to get to the bathroom only if one climbed over the bed. After one night we had to admit defeat and leave. These tiny rooms are really not fit for purpose.

Guest rating:

5/5/2017

"really convenient, clean, rooms small but didn`t mind that. staff helpful "

Guest rating:

22/4/2017

"Small rooms but in good location"

The rooms have very old windows which didn`t shut properly and were definitely not double glazed which meant we could hear a lot of traffic during the night.

Guest rating:

19/4/2017

"Nice room, but not much sleep had. "

In room B03. Nice room, but next to very noisy equipment sounding like boiler. May have well been in our room. On and off constantly for a few hours, Mostly likely from 6am when the cleaners started. Also general background noise of ventilation I`m assuming. Opening window also went into more noisy vents so that wasn`t a good option either. Generally a warm room so this was annoying. Also it sounded like our room door was opening when I assume the hallway door adjacent to our room opened. This was quiet scary a few times in the night. Very thin walls. Didn`t have a good sleep at all. Shame.

Guest rating:

30/3/2017

"Hotel was welcoming clean and superbly located within walking distance of many sights."

Guest rating:

9/3/2017

"Royal Eagle Hotel, Paddington."

Nice hotel. Hope to stay here again. Thanks.

Guest rating:

9/3/2017

"Clean Hotel"

Reception staff very helpful and a good place for Paddington arrivals.Stayed here before last year and had a good sized room with fair sized bathroom,so booked again, this time the room not as good as last time felt very small,and the bathroom seemed very cramped. Good job we were only here for 2 nights, and not bring a week`s worth of clothes, as only one single wardrobe and 1 little drawer to put clothes in for the two of us. Would stay again if on my own.

Guest rating:

3/3/2017

"Room very very small "

Guest rating:

27/1/2017

"Overall good"

Well located, staff pleasant, room small, but probably to be anticipated. Only downside, I found my internet access very slow.

Guest rating:

21/1/2017

"Nice comfortable but had problems"

Guest rating:

15/12/2016

"-"

The staff were friendly, the hotel was clean and neat and conveniently close to Paddington station. We`re planning another visit in the spring.

Guest rating:

13/12/2016

"Great central clean hotel"

Guest rating:

30/11/2016

"Great location"

Small, comfortable accommodation close to Paddington station with easy access to central London attractions. Room cosy and modern. Competitively priced.

Guest rating:

9/11/2016

"Good for what was required"

For an over night stay or max 2 nights the room was adequate enough, clean, warm and comfy.

Guest rating:

6/11/2016

"Really nice helpful staff"

Clean room a little bit small but spotless

Guest rating:

4/11/2016

"Really good staff, terrible rooms!!"

Swapped rooms twice both terrible well overrated!!

Guest rating:

2/11/2016

"weekend break"

had an attic room 519. it was very comfortable , clean and quiet. it was very warm being where it was situated.my husband hit his head a few times but it had no real bad points. situated a quick walk from Paddington station and underground. enjoyed nights out in local pubs just up the road . would book here again really enjoyed our stay.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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