To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
90% based on 257 reviews
The only problem I had with the hotel was breakfast, it was very busy but you was made to feel rushed, like they just wanted you in and out as quick as possible!
"comfortable, friendly staff, convenient position"
Spent a great weekend at the George Hotel. Clean and spacious room. Staff very friendly, helpful and eager to please. Would certainly stay at this hotel again.
"Over priced for just a normal room without a view"
"Great location. "
Great location, nice hotel, room spacious, clean and comfy. Would stay there again
"Our room was in close proximity to a very noisy generator which prevented a good sleep pattern. "
Fantastically helpful staff, superb breakfast, spotlessly clean.
Staff at The George were friendly and helpful, breakfast service was slick and food plentiful. This was my second visit there and just as good as the first.
Great service,staff very helpfull and room was 1st class.Easy review, everything about the stay was 1st class
"A warm welcome upon arrival, reception efficient and made to feel welcome "
My wife!s breakfast of bacon and scrambled eggs was a bit of a disappointment. By the time she got back to our table it was cold.
"Terrible sound proofing, great location "
Great location but very noisy on 3rd floor at front of hotel. Original single glazed window did not cut down street noise. Reception staff disagreed and claimed it was double glazed (some are but rooms 314&318 are not!), tvs in all 3 rooms of our party went on at full volume at 7.30 on Sunday morning. Reception said couldn`t explain this. So awake til 3.30 with street noise, awake at 7.30 with tv. Receptionist said nothing she could do as we paid in full prior to arrival yet other member of party offered dys punt voucher. I suggested ear plugs might help - she said great idea , she would suggest to management!!! Poor handling of complaint. I have emailed hotel to discuss with manager but not received a response. No air conditioning as claimed on website. Overall we got a good rate but would not return on basis of room noise, uncaring staff.
My husband and I have stayed at The George twice before and have always really enjoyed our stay. The staff are very friendly, the cleanliness of the hotel and rooms are immaculate and the breakfasts are well worth the money. We will definitely stay again and we have recommended the hotel to friends and family. :)
"Brilliant location. However room was awkwardly situated (lift and stairs required) and very noisy. "
Would stay again but would require a different room where heating was less noisy.
"Excellent overnight stay"
Stayed for one night for my girlfriends birthday and had a fantastic night. Room was large and bed was very comfortable. Went out for a meal then after visited the bar in the hotel which was very good with a great atmosphere, great drinks and good prices as well. Had breakfast the next day and really enjoyed it and left full and satisfied. Overall a fantastic stay and made my girlfriends birthday
"Lovely warm greeting on checking in at The George"
We had a fabulous stay, our room wasn`t quite ready on arrival and we were given complimentary glass of champagne. The room was a good size and pleasantly decorated with a nice comfy bed. The only negative I would give is the corridors to the rooms are in need of some TLC, they do not represent the quality of the rest of the hotel. Breakfast was lovely, I particularly liked the fresh cooked pancakes.
The hotel was lovely but we had dinner in the tempus bar which was slightly disappointing as the first bottle of wine wasn`t chilled well so we had to ask for ice cubes to cool it down and we ordered 1 starter and then 5 main courses to follow but everything came at once so 2 main courses were taken away till we had eaten the starter and the 2 prawn garlic And chilli salads were very basic with not a lot of prawns in content .
"Staff prompt & efficient, friendly service was of the highest quality."
"Friendly, helpful staff."
Room very comfortable, clean, well decorated, soft comfortable beds, (duvets a little too high tog for this summer)! Would like shower caps included with bathroom toiletries. Only problem we had was the door to the stairs, (next to our room) which banged loudly - the slow closer needs attention. Coffee in the bar was somewhat spoiled by the extremely loud music which meant we could not carry on a conversation with our friends from Australia whom we had not seen for four years.
Good location, nice rooms and helpful friendly staff.Would definitely stay at the George again
We had a very enjoyable stay at The George lovely upgraded room and the strawberries,chocolates and glass of champagne made it extra special. The staff were very friendly and extremely helpful. Would definitely recommend to a friend.
Polite and helpful staff. Spacious room with large comfy bed.
"great location, graet room, great service - lovely weekend break"
"In the space of 24hrs there were 3 fire alarms, one of them @ 8.30 on a Sunday morning."
The room was quite small and the bed was a tight fit for my wife and I. The food overall was nice however some of the items on the breakfast buffet were underdone, particularly the bacon.
We stayed here for two night and had a great time. Hotel was clean and had a great feel about the place. The bar was busy and staff where really friendly. Would recomend to anyone. Only problem we had was, we booked a double room and all we got was two beds pushed together. They could of made the two beds into one but just pushed two made single beds together. I guess they didn`t have the time to make it into one. We did mention this to reception straight away but didn`t get much help there. It wasn`t much of a problem apart from falling down the middle trying to get a cuddle off my good lady ha
We enjoyed our midweek break. Plenty to see and do.
" welcoming people. I would return anytimeIt is a long time since I have met with such"
"Celebrated our 40th Anniversary and had a fab time "
We have been before and would definitely book up again the staff are always helpful and the food was was very nice
"cold room and very basic quite await for breakfast also notice glsses etc left outside bedrooms for "
stretched and up selling staff not relaxed
"Very pleasant experience"
Great staff who look after you very well from the moment you check in to checking out (and even after that).Our first choice hotel when we stay in Edinburgh.
"Poor Show at The George in Edinburgh"
Nice hotel and brilliant staff BUT!!!! booked double room was more like single room with double bed squeezed in, only a shower no bath, room faced main street no double glazing very noisy night club across road so no sleep. In morning stood in queue for 15 mins until chefs restocked hot buffet, in meantime staff cleared our table in restaurant.No apologies when I informed the reception at checkout.THINK I WILL GIVE THE GEORGE A MISS IN FUTURE.LETS HOPE THE MANGER DOES SOME URGENT STAFF TRAINING
"hotel was very nice and in a great central location , but one disappointment is breakfast - bad serv"
The breakfast set up was poor - guest had to queue for up to 20mins to get seated then a further 20 min queue to wait for food
Room cold during the day and at night, (some guests requested heaters)
Stayed at the George for my mothers 89th Birthday and we both had a fabulous time. Couldn`t fault the hotel. The rooms were lovely, the food was good and the staff were particularly courteous and very helpful. The location was within easy walking distance of Waverley Station. Would definitely recommend this hotel. Look forward to staying again at some point in the future.
Was a little disappointed with the size of the double room ,had bigger premier inn rooms!the water in the bathroom was Luke warm and the towel rail was not heated, even though the hotel said there was complementary tea and coffee was only given one teabag for each person even though we requested more. Thought the room would have been more plush for a four star but overall it was okay think I would consider some where else next time even though location was very good
"Good service and Hotel in good position."
"excellent accommodation; efficient and friendly staff"
Great location in Edinburgh; rooms clean and equipped well; staff friendly; only downside was late entry to room. Breakfast was excellent.
Great location,lovely bar, rooms spotless and vey helpful staff, will book again.
Very comfortable room,very good food,great staff and great atmosphere.Very enjoyable stay.
"city centre location"
"Impressive hotel in great location with high quality standard rooms, excellent restaurant and bar. "
We had a lovely stay at the George for our wedding anniversary. Having booked the pamper your partner package we found it to be great value as breakfast was included and we received a room upgrade with strawberries dipped in chocolate and chocolate truffles in the room and a complimentary glass of champagne in the bar. The staff were very attentive and we couldn`t fault the customer service. The furnishings were of a high standard and the bar area was particularly inviting.Overall an excellent stay in a lovely hotel. We will be back again.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.