make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
29/11/2025
"Very comfortable and convenient hotel for west and theatres and shopping"
The staff were all very welcoming and made the guest experience special with the service they provided. We had a superior king room and I was ideal, perfectly clean, well proportioned and well equipped. The breakfast in the morning was also lovely with a good choice of food and drinks to set us up for the day as well. If you are buying a theatre package then strand palace is perfect and only a 5-10 min walk from Charing Cross tie as well.
2/11/2025
"-"
Only complaint is that in our room the bed was against the wall on 1 side which made it tricky to get out of with disturbing my partner
25/10/2025
"Lovely hotel. "
Lovely hotel with friendly staff and a very knowledgeable doorman. (Thank you Anthony). Clean rooms and nice cocktails.
28/9/2025
"Amazing service "
Staff was absolutely amazing couldn`t do enough to help you, very clean and amazing staff especially doorman
27/9/2025
"-"
Small room with very little natural light, comfortable bed. Bathroom tap broke (but not so you couldn`t use it). Long queue for breakfast but the food was good. Staff very friendly and helpful.
22/9/2025
"Comfortable, pleasant "
Felt welcome. The doorman Anthony very welcoming and helpful. Hotel is everything you need and walking distance to four theatres.
5/9/2025
"Room for 3"
Great show and easy Hotel. 2 adults and a 14 year old. No problems at all. Breakfast is a good idea too.
5/9/2025
"the hotel workers were verey good and give gredit to the employees the hotel room was to smal "
the room was to small the bed was aginst the wall as we are aged 77 and 76 we foud it verey hard to get into bed the toilet was verey small the seat was lose it was verey hard to reach the lo roll the shower was not to good there was no room or proper seats to site down to put your shoes on as i have a hip problem and back problem i was expecting beter facilityes at this hotel
4/9/2025
"-"
I would highly recommend this hotel. Reception staff extremely helpful and was given two complimentary drinks as we were celebrating a special birthday. Our room was spacious with everything we needed. The hotel is also superbly situated for access to the theatres and Convent Garden.
30/8/2025
"Great location "
Very warm welcome from the beginning. Large hotel plenty of space to sit, eat and drink.Our room was quite dark but it was perfor what we needed. I would stay again.
29/8/2025
"Convenience personified!"
Just a few minutes walk from the nearest tube station and even closer to the theatre!
29/8/2025
"-"
Nice roomVery friendly staff Breakfast good and we really enjoyed our dinner Joe Allan`s
9/8/2025
"Fabulous "
Great hotel and near to theatres Trafalgar Square etc central for everything. Hotel extremely comfortable and very friendly
8/8/2025
"Recommend to anyone coming to London "
Super wonderful staff.Dinner was fine and not too expensive. Room smallish bur very clean and well appointed. So near Covent Garden!
4/8/2025
"Very comfortable high class hotel"
Fantastic service from all the staff, well looked after and something we were not use too having.Did not have the breakfast a little too expensive for what was on offer..... ideally located in the West end of London for all the theatres and within walking distance to Charing Cross railway station and tube train access
3/8/2025
"Excellent "
Friendly staff, couldn`t do enough to help.
25/7/2025
"Payed hotelsdirect for better room but only got basic double so I fell hotelsdirect mislead me "
19/7/2025
"-"
Very small toilet & shower room
13/7/2025
"Staff great, room lovely"
All staff were really helpful and friendly. Room comfortable, very grateful for the air-con this weekend.
7/7/2025
"Perfect!"
The hotel was gorgeous and in the perfect location for the Lyceum Theatre and Covent Garden. Our room (a classic double) was very small but we knew this and it was fine for what we needed.
29/6/2025
"Perfect position to access the Wonders of the City of London. "
We went to our room to relax, the TV would not come on, We called reception and a Man came up and pulled out the wire from th back of the TV. He said they would give us another room. We went to the room to relax, tea and coffee. Both products were unpleasaant and unable to drink. We had the water bottles but the water was warm. And all the water dispensers were warm on each floor. We had to leave the Hotel and go outside and buy some drinks. We were disappointed and sad. It was not relaxing.
29/6/2025
"-"
Hotel very clean, friendly staff, perfect location
27/6/2025
"Brilliant for us "
All good, great staff
18/6/2025
"Lovely stay"
The hotel is great, the room was lovely and the bed so comfy. The staff were helpful and friendly. The head porter looked after our luggage and went out of his way to help us making our stay just perfect
18/6/2025
"-"
Great experience will do again
9/6/2025
"-"
Although I had booked a superior twin room I ended up with a double. My early call for Sunday morning never happened. These shortcomings apart I have to say that the staff were great.
8/6/2025
"Beautiful hotel but small room "
Lovely clean room , was on the small side but that is the only complaint, staff were all lovely especially Mohamed who helped store our bags while we explored
8/6/2025
"-"
Room was more than adequate for our needs & spotlessly clean. Disappointed with evening bar/drink service - very slow, bar not busy & drinks sat on bar for a long time before being served to table. Do not agree with non optional service, especially when you go to the bar & order your own drinks.
31/5/2025
"Friendly Hotel"
Comfortable, friendly and helpful staff, convenient for many attractions and theatres - will recommend and revisit
27/5/2025
"Very comfortable, great location and lovely breakfast"
25/5/2025
"Great hotel"
Great hotel in a fab location. Walking distance to Covent Garden, Oxford Street and the Gielgud Theatre. Loads of bars and restaurants. Clean and tidy. Friendly staff.
23/5/2025
"Rooms small and we`re not what one would expect for £300 per night B&B "
13/5/2025
"-"
Overall a very nice hotel, ideally positioned for all the attractions. The major fault is the size of the bedroom which was very small. I would stay again but book for a larger room with a better view.
27/4/2025
"A bit disappointing for a "good" hotel in London "
Was ok, however room not completely cleaned, layers of dust in places, small for what you pay for. No signs to find rooms which isn`t helpful. Positives - was in a great location, close to shops and public transport and incredibly close to theatres in the area.
26/4/2025
"Best place to be if ever you got stranded..."
This hotel has got the whole `guests who only stay the night to watch a WE show` routine down to a tee. Plenty of staff available during check-in hours (a busy affair), and so you will be inside your fresh and clean hotel room in no time. Everything works (lights, air con, etc.). The bed is comfy, the shower is hot and powerful and all of the bathroom is in tip-top condition. I recommend and will definitely return whenever I come back to watch another WE show.
23/4/2025
"Beautiful hotel, room small but nice "
The hotel was beautiful, it felt very nice to be welcomed by a concierge. Check in was quick and easy and on each floor there was a helpful screen giving directions to your room. The welcome gifts in the room of chocolate and bottled water were lovely. The only downside of the hotel was that the room was very small, literally the bed against the wall and enough room to walk beside it. Also, the toilet are was so small that you ended up sitting on the toilet roll dispenser. However the shower was the best shower I have ever used in a hotel!
9/4/2025
"Strand Hotel "
The Strand Hotel is excellent location for the Theater a few minutes walk away. We picked a Superior Double room which was good sized. A bit cold at night just asked for a blanket didnt want heating on. Rooms extremely clean. Whole Hotel clean well staffed. Excellent food, breakfast was lovely loads to choose from. Water bottles in room , refill on each floor. Would recommend and stay again.
8/4/2025
"-"
Comfortable stay in well appointed bedroom with snug bathroom. Hotel very bright & clean with very friendly staff.
31/3/2025
"-"
Our only concern was the room we were allocated was quite small and the double bed was situated in acorner with one side against the wall so that the person on that side of the bed couldn`t get out of bed to visit the bathroom during the night without climbing across their partner thus waking them up or by sliding down to the bottom of the bed. Also there was only chair in the room despite it being sold as a double room so one person had to sit on the bed and the TV could not be viewed from that position..
26/3/2025
"-"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.