St James`s Hotel and Club reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

96%  based on 13 reviews

Guest rating:

26/10/2015

"great hotel"

Well placed, helpful staff, very enjoyable.

Guest rating:

15/6/2015

"Fab hotel , fan location"

great london hotel, great service , very comfortable room , beautiful bed linen ... So comfortable, would definitely return .Quiet although right in the city.

Guest rating:

7/6/2015

"Lovely hotel!"

Great room great service great food would have been rated excellent but for just a couple of little things like the jacuzzi bath not working, the music in the shower not working, the blinds letting in too much light early morning. Very minor things but for a 5* hotel I`d expect perfection. Would definitely recommend though and stay here again. I had read some people say the rooms are small, I didn`t find this at all, the room was fantastic, the bed is the most comfortable I`ve had! Overall a great stay, will be back!

Guest rating:

10/1/2015

"Wonderful hotel to spend New Year"

All the service and trimmings you would expect from a hotel of this quality.

Guest rating:

5/8/2014

"Small and friendly"

A small friendly hotel in a great location. We have stayed twice at this hotel. 2nd time because we liked it the first time. They didn`t disappoint us they impressed us! We have stayed at some of London`s top hotels for many years and never have they acknowledged let alone thanked us for returning. Well this hotel does both! We will definitely return

Guest rating:

3/10/2013

"-"

Friendly staff, room very small.

Guest rating:

28/9/2013

"Amazing !!!!!!! Wow "

Guest rating:

23/12/2012

"Great genuine warmth for customers .All the staff made you feel so welcomed and cared for."

Guest rating:

11/6/2012

"-"

Excellent room but very small

Guest rating:

21/8/2011

"-"

It was a lovely hotel, a bit strange having someone go into your room and sort the bed out and curtaions etc for night, but it was good. Just think the bar should have stayed open to the time the book said as the book says 1am closes but it was closed by12.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.