Guest rating:   | 3/8/2010 | | "Room well fitted and furnished, a bit cramped and noisy. Service great and breakfast excellent. " | |
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| Guest rating: | 2/8/2010 | | "very comfortable hotel with good access" | | | | no problems with hotel breakfast fantastic would definetley stay again, Cosimo the bar man was highlight
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| Guest rating: | 28/2/2010 | | "Great Location!!! " | | | | Arrived at 2pm and checked in, to our surprise we had been upgraded to a suite which was really nice. Great location, nice hotel, staff were fine. I would return.
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| Guest rating: | 25/1/2010 | | "See written comment coming in post" | |
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| Guest rating: | 16/12/2009 | | "Rooms to hot!!" | | | | Not often you hear this but the room was far too hot - even had to open the windows in the middle of the night.The hotel could save costs by turning the heating down.The money saved could be spent on new shower curtains!
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| Guest rating: | 19/10/2009 | | "ridiculously small room for a triple." | |
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| Guest rating: | 20/9/2009 | | "very comformtable and clean" | | | | I was impressed with the standard and quality of the hotel. I was upgraded, and although i initially had a problem with the TV it was quickly resolved.i will be back.
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| Guest rating: | 6/7/2009 | | "The whole experience was fabulous. The hotel staff were very attentive. The room was excellent." | |
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| Guest rating: | 6/7/2009 | | "bath towels with holes in hair dryer not where stated - otherwise pretty good." | |
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| Guest rating: | 2/6/2009 | | "Excellent new rooms" | | | | We stayed in the newly refurbsihed rroms which were very tastefully decorated and modern. Room was not massive but perfectly adequate for the price paid. Staff were all helpful and polite. Breakfast was nothing fancy but a solid English breakfast!
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| Guest rating: | 25/5/2009 | | "Very central to all sites ie Buckingham Palace, Hyde park ,Covent Gardens and main shopping area`s" | | | | Hotel very clean ,Porter and staff at reception very helpful and friendly. Breakfast was the only down fall. We stayed 3 nights and each morning we had to return the teas. it was freeing cold. And when you are away there is nothing like a hot cup of tea for breakfast. Would stay again room only no breakfast.
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| Guest rating: | 19/5/2009 | | "Excellent location - comfortable room - poorly designed bathroom - civilised breakfast" | |
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| Guest rating: | 18/5/2009 | | "Excellent breakfast " | | | | We stayed on the first floor room 108. Small but clean room. Only one bathrobe which was a shame. Little details just be checked before room is let. Also the noise from outside kept us both awake, traffic and people talking well into the small hours and again very early on with lorries passing by.. Shame as it was a very nice hotel, just wouldnt want to sleep on the road side again.
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| Guest rating: | 18/5/2009 | | "excellent position...great rooms" | | | | The hotel is being refurnished and the rooms and hotel are excellent...the services was good and the breakfast was v good...Very modern air conditioned rooms a wonderful stay...highly reccommended
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| Guest rating: | 5/5/2009 | | "Wonderful Location shame about the service" | | | | Great location, taxis always outside, easy to walk to Regents Street and Hyde Park. The AC is useless and the staff are just as bad. Please do not try and cheat at breakfast if you have booked continental and try and sneak a full English as you will get caught and get told off in a very unfriendly manner. Service very poor at breakfast, always running out of food and the waiters were not very helpful or attentive. Housekeeping is poor as they don`t replenish your milk and forget how many people are in the room so they don`t leave you with enough towles or toilet roll. First class concierge and very helpful, fanatastic Lebanese restaurant just across the road in Shepherds Market .Make sure you draw the curtains as when the lights are on the office workers can see straight in as there were not nets ! Supposedly 4* but looking tired and the corridors to the rooms were smelly and too warm!
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| Guest rating: | 19/4/2009 | | "The new rooms are first class and a major improvement on the older rooms" | |
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| Guest rating: | 16/4/2009 | | "Fairly good, some lack of attention to detail. Staff pleasant but don`t go out of their way to help." | |
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| Guest rating: | 15/12/2008 | | "very modern and comfortable rooms" | | | | a nice hotel, decor and comfort were 1st class, great variation and quality of breakfast, good value for money. reception staff were very friendly, polite and courteous, however the concierge were miserable and rude, expecting tips when they couldn`t even raise a welcoming smile!
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| Guest rating: | 8/12/2008 | | "Nice but not amazing..." | | | | The hotel was a nice place but not amazing - we were a little disappointed consd#idering we were paying to stay in Mayfair. The decor needs updating and was quite tired. We were upgraded to a suite however it was next to a `plant room` so we had the vibrations of the machinery 24/7. The hotel was clean and the staff were really polite. Plus the breakfasts were great! Easy access to town (only 5mins to Oxford St) and really close to Victoria Station.
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| Guest rating: | 2/12/2008 | | "Great location. Relaxed atmosphere. Good breakfast service good. " | | | | Enjoyed location and reklaxed atmosphere. Room (221) next to very noisey air conditining system outside. Also noisey internal heating system with no facility to turn off. Had to buy ear plugs in the end. Very limited TV channels. For the money I would shop around rather than go back.
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| Guest rating: | 15/11/2008 | | "Smart hotel in excellent location" | | | | Clean modern room with all the up to date facilities only spoilt by noisy air extraction system at the rear of the hotel. A room on the front may be a better bet.
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| Guest rating: | 31/10/2008 | | "Very comfortable, relaxed room for the night" | | | | Excellent service and accommodation. Will recommend to others!
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| Guest rating: | 16/9/2008 | | "Nightime noise from air handling equipment unnaceptably loud (on 5th floor at least)" | |
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| Guest rating: | 18/8/2008 | | "Fabulous as usual" | |
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| Guest rating: | 12/8/2008 | | "Pleasant overnight stay" | | | | My daughter and I stayed at The Washington Mayfair for one night. I arrived before 1230 pm but my room was available to me. I had booked for a twin room, but had to ask for the beds to be remade as two separate ones. Beds were very comfortable and nice bathroom. Full English breakfast was ok apart from the scrambled eggs being rather grey and salty and the coffee too strong. Could have done with more attentive restaurant staff. Would stay there again as location is good.
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| Guest rating: | 12/8/2008 | | "I would recomend this hotel - our stay there was excellent" | | | | We stayed over the weekend and the service was excellent, the food was of a high standard and the rooms were as described and very clean wanting for nothing.We asked for a smoking room and got one, which made our stay more comfortable- thanks again we would certainly stay here on our next visit.
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| Guest rating: | 27/7/2008 | | "Excellent Hotel, Great location and facilities. Staff very courteous and helpful." | | | | We would recommend the Washington to all friends and family and will certainly stay there again. There was only one small problem, we stayed in room 128 the room was excellent but on the Friday night we could not sleep because of the noise from outside the window. Our room, 128 overlooked a service road and the noise of bottles being put in skips and porters moving rubbish around lasted from 1am to 7am! Apparently this is from an adjacent hotel the Chesterfield and is out of the hands of the Washington management. All in all a very enjoyable stay.
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| Guest rating: | 18/7/2008 | | "mostly excellent stay but one problem when we checked out." | | | | The hotel was generally excellen and was even upgraded to a kingsize bedroom which was excellent. However ther was an unauthorises amount of £100 charged to our creditcard which was quite a worry for a couple of days. However when we contacted the hotel it was reimbursed to our credit card.
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| Guest rating: | 29/6/2008 | | "We had a very comfortable stay.The room was lovely." | | | | This hotel is in an excellent position, right on top of hyde park, which was ideal for us as we went to a concert there.The rooms are lovely and the breakfast very nice.
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| Guest rating: | 9/6/2008 | | "Clean comfortable excellent rooms within a stnes throw of the West end attractions Good value for m" | |
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| Guest rating: | 19/5/2008 | | "Good hotel that we would use again." | | | | The rooms are spacious and very clean, with comfortable beds and well equipped bathrooms, however some redecoration is needed.The staff are very helpfull and friendly, and food is very good.
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| Guest rating: | 28/4/2008 | | "not great - problems with the electrics in the room . Bed small and a bit uncomfortable . " | |
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| Guest rating: | 17/3/2008 | | "Great hotel, fabulous location, helpful staff, superfood. Highly recommended." | |
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| Guest rating: | 10/3/2008 | | "loved the position of the hotel perfect for walking around London" | | | | it is being updated and it needs it. would hope they introduce better free toiletries in the executive rooms and a more modern tv that is bigger
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| Guest rating: | 18/2/2008 | | "Room was in need of a complete refurbishment, walls & head board on bed dirty and marked" | | | | Leak in bathroom was reported on three occasions. Despite ordering a newspaper on arrival, none were delivered despite reminders. On two days had to use the goods lift instead of the public lift.
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| Guest rating: | 2/1/2008 | | "Superb Location and Staff" | | | | My partner and I have stayed in numerous hotels in the Mayfair area and can say that The Washington Mayfair was suberb for location (piccadily just a short 5 minute walk away) and the room was very modern and clean. The staff were friendly and extremely helpful and we would have no concerns in recommeding this hotel to anyone. We will be booking oursleves in again this year
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| Guest rating: | 20/12/2007 | | "Wonderful location, great value, good breakfast and room very quiet and reasonable size for central " | |
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| Guest rating: | 17/12/2007 | | "WHAT A BREAKFAST!!!" | | | | Only downside was food at night otherwise spot on.
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| Guest rating: | 3/12/2007 | | "Staff excellent. Requested a non smoking room but got a room where no-one has smoked recently!" | |
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| Guest rating: | 3/12/2007 | | "Breakfast good, bed comfortable, shower excellent!" | | | | Room 121 was noisy when the Air Handling Unit on the adjacent roof started up. In particular when the window was open.
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