Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 13 reviews

Guest rating:

7/8/2011

"The hotel itself was excellent, very comfortable. I would not hessitate to stay there again"

The hotel staff were very pleasant and helpful, making mine and my husbands stay very relaxing

Guest rating:

28/6/2011

"Rooms small, typical 3 star standard clean and functional"

Ideal location if arriving by car, 10 min walk to subway for city centre so 25 minutes and your in the centre

Guest rating:

21/8/2010

"-"

We very much enjoyed our stay at the Pinewood. We are a family of four, we had a family room we found to be very comfortable and clean. The staff were very helpful to any of our questions and information. Although I would consider it to be a short bus ride from the centre, the bus stop is just outside and fares are cheap. We would definately reccomend this hotel.

Guest rating:

27/7/2010

"NOWHERE NEAR ROME MORE LIKE THE GHETTO!!!!!!"

Be aware when booking this hotel you will be about 40mins from Rome centre there is a small supermarket nearby but nowhere to buy drinks or dinner. hotel staff unhelpful.

Guest rating:

13/3/2010

"Clean rooms, friendly staff and lovely breakfast"

Hotel response from Rita, Revenue Assistant

3/5/2010

we are glad you had a nice stay...hope to se you again in the future

Guest rating:

26/2/2010

"Staff were very friendly and helpful"

Rooms were clean and fit for purpose.Continental B/F was fresh and enough.Access to the Metro was a 5 min walk or a short bus ride, then you could access the whole of Rome very easierly.Overall I would gladely stay again.

Hotel response from Rita, Revenue Assistant

3/5/2010

thank you so much for coming...hope to see you again

Guest rating:

16/2/2008

"Had it had a restaurant it would have been an excellent"

A little bit further out of the city centre than we had imagined and there weren`t as many `local` restaurants as suggested. The staff were very friendly and very helpful throughout.

Hotel response from Rita, Revenue Assistant

3/5/2010

we hope to improve our insite restaurant and wait to see you in the future

Guest rating:

20/11/2007

"the hotel was brill would go back again "

Hotel response from Rita, Revenue Assistant

3/5/2010

we will be waiting for you...hope to see you again

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.