To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
31/7/2017
"Room privacy "
During our 1st 2 nights we could clearly hear voices from the room which adjoined ours. On our last night there must have been different guests in this room as we could hear every word they said. This made us feel very uncomfortable as I presume they could also hear us. As it was our last night we did not do anything about it although we did mention it when checked out this morning The girl who checked us out was clearly not interested and dismissive
24/7/2017
"-"
The hotel looked a bit dated since my last stay however the room was comfortable and the staff were friendly. Based on the location and what I paid it did represent value for money.
Hotel response from General Manager
25/7/2017
Dear guest,Thank you for leaving such a nice review. I was happy that you found your stay value for money and I hope that we will see you back soon.Best regardsJorgen RasmussenGeneral Manager
3/7/2017
"I.would like to thanks all the staff cuts excelent"
26/6/2017
"Ideal location "
A lovely hotel, set away from all the busyness of the west end but yet not too far away. Staff were very helpful, food and service was excellent. Clean and very inviting. Would definitely stay again.
21/4/2017
"-"
Very good
3/4/2017
"-"
Lovely welcoming hotel very clean and friendly and close to travel services great value for money
3/4/2017
"Ideal Location for London Weekend Break"
We had a trouble-free stay at the Thistle. Staff were professional, friendly and helpful. Rooms were clean and pleasant. Bed was very comfortable.Food in the restaurant was delicious and nothing was too much trouble for the staff.
20/9/2016
"-"
Ideal for travellers......clean, comfortable,hot food,toiletries, good location.
7/8/2016
"Lovely hotel"
Need to have breakfast included to finish off the experience
26/7/2016
"-"
Good location for kings Cross and Euston. Staff very friendly, hotel clean and comfortable.
10/6/2016
"Highly recommended "
Hotel clean quiet clean quiet staff polite friendly
30/5/2016
"-"
very well located and steaming hot shower!
18/5/2016
"-"
Room service is a complete rip off. Tried ordering food at 10.45 at the bar. Was told it would be easier to order from our room and cut off for ordering hot food is 11pm. Called room service and were told only cold sandwiches available (same price). So a cheese and pickle sandwich with crisps would have cost 10 pounds!
17/5/2016
"Perfect!"
Everything from staff to room and service was first class.
30/4/2016
"Convenient, comfortable and clean"
We just wanted a hotel room close to Euston Station and the Thistle fitted the bill perfectly. The room was very clean, the bed very comfy (lovely bedding) and included all the extras you want. Small bathroom but very clean and good shower. Will def
26/4/2016
"Friendly helpful"
Defo stay again was a wonderful place to stay.reccomend it.
18/4/2016
"Comfortable, Clean and convenient"
Really enjoyed the stay at the hotel. Convenient for Euston station so easy to get to and from shows. Comfortable rooms and lovely staff make a stay here a real pleasure
3/4/2016
"Nice hotel."
Nice hotel, very central.Clean and tidy.Only down side, we could not get a coffee in the bar after 11 pm. We were advised we could have coffee in our room, but there were 5 of us, and not all wanted a hot drink, also don`t think the rooms the other side would have been too happy.
3/4/2016
"-"
Good clean room. As meeting friend at Kings x location a bonus.Staff really friendly and helpful.
28/3/2016
"Excellent room and facilities. Plenty of space. Very clean. Excellent coffee facilities. "
22/3/2016
"Nothing was too much trouble."
The hotel was lovely and clean and very comfortable and within easy reach of transport links. An excellent choice. The staff were brilliant.
21/3/2016
"excellent staff and food service but very poor room"
First I would like to say that I could not fault the hotel for the meal that we had there and would like to say that the staff were also very good .but my main problem was the room although the room was reasonably clean for its age it did have a few problems that I noticed in the night there was a very strong smell coming from the shower/toilet rm and the main windows had a broken lock not allowing this to close which ment that noise and draft kept me awake as I could not leave the heating on because the fan made a loud noise along with some kind of background noise coming through from the corridor . I did not complain about this whilst I was there until the next morning as I didn`t really notice all of this until it was late at night and didn`t fancy causing a stir so over all hotel staff and restaurants get a worthy 5 star but the room I would only give a 2 star
20/3/2016
"Good stay at thistle euston"
Had a lovely comfortable room at thistle Euston. Centrally located just five minutes from Euston station. Very convenient for getting around on the underground. Would definitely stay here again.
20/3/2016
"-"
Good service , lovely food , comfortable beds and friendly staff . Good location for tube and theatres .
13/3/2016
"Ideal"
The hotel has friendly staff in very clean and ideal as a 5min walk from Euston station.
7/3/2016
"Lovely hotel, warm & friendly staff, couldn`t do enough to help."
3/3/2016
"-"
Room was a little bit to small.
29/2/2016
"very convenient"
Stayed at this hotel as it is 2 minutes walk from Euston. We travel to London about 6 times a year as our daughter lives there and have stayed in many hotels, this being the best location, with really good staff (from our experience) ok breakfast, however, not the best of rooms. The beds are probably the smallest we have ever slept in, the room was very noisy due to traffic constantly going past and the toilet hadn`t been cleaned (this alone would put me off staying again)However, if you`re not too fussy and are traveling by train, it really is a perfect location, as you can leave your baggage after checking out and collect it on the way to get your return train, so no need to carry around London with you. Also, as I said, the staff were very pleasant and helpful, cant fault them.
28/2/2016
"Tiny room trouble getting to other side of bed"
The double bed was positioned at the end of the room there was less than a foot to squeeze through between base of bed and wall to get to the other side. If a guest was large or disabled would be even more difficult. My partner scraped his ankle in the middle of night getting up to go to the toilet. For such a big chain hotel very disappointing
16/2/2016
"Good rooms,nice and clean"
Friendly staff,all willing to help
13/2/2016
"-"
Lovely hotel, staff were very friendly and helpful. Rooms were spacious and very clean. Would definitely use this hotel again or recommend it to others!!!
12/2/2016
"Extremely helpful reception staff."
2/2/2016
"Half hour from piccadilly theatre"
10/1/2016
"Thistle"
Absolutely fab, lovely staff, huge bed and lovely view of the park and very clean. Me and my husband stayed here for our anniversary and they put a box of chocolates on our room, thought this was a nice touch. Would definitely go back. A very short walk to euston station, literally around the corner, wish we had booked for breakfast now.
3/1/2016
"Beautiful"
Beautiful hotel, with the most friendliest staff. Will definitely stay there again
21/12/2015
"Thistle Hotel"
Excellent hotel room very clean with plenty of tea and coffee for guest`s and so close to the station which was the reason we booked it.
13/12/2015
"to be considered"
Guest that are vegetalian, the heating - that make lots of noise, especially during the night, I was told that if I want the room to be warm I have to keep the air ventilation system on, other gest were really noisy at 3 am and this woke me up... the room had no fridge for my stuff, i was pretty surprised. on the other side, the staff was really nice
13/12/2015
"Room very nice and spacious , very helpful and friendly staff , would recommend this hotel "
6/12/2015
"Lovely hotel"
Great location , lovely staff throughout the hotel .
6/12/2015
"location"
Easy to get around London from this well connected location. One £20 oyster card covered three day of on/off travel round the fantastic city
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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