make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
29/5/2026
"-"
Fantastic location. Booked the room with the view and well worth it. Unfortunately the AC was not working and would normally be fine but we were in the heatwave. They did provide us with a fan. Really good breakfast and lovely staff
29/5/2026
"Pleasant stay with a fantastic view"
Had a pleasant stay and our view was spectacular. The hotel does however need a drastic renovation. Outside is grubby looking concrete. Inside is very dated too. There`s no air-conditioning which also would be an improvement. Although there`s a few negatives, the staff were great and very helpful.
27/5/2026
"Great location"
Location couldn`t have been better, easy to check in and out. Poor air con though so room very hot, and no kettle in the room to make tea. But very comfortable beds and excellent housekeeping staff
8/5/2026
"-"
Lovely hotel right on the river. Our room was upgraded which was excellent , with a fabulous view of tower bridge .
6/5/2026
"The Tower Hotel"
Very nice in a wonderful location
27/4/2026
"-"
Excellent location and facilities. Food Excellent. Only drawback was we couldn`t get the shower to work
26/4/2026
"Great Location"
21/4/2026
"Lovely hotel"
Clean room with good facilities and lovely view
19/4/2026
"-"
Rooms require a lot of TLC, breakfast should be included in the price
17/4/2026
"-"
Excellent room, large and airy, with lovely view of the dock. Good choice for breakfast. Well situated with easy access to tube or bus and within walking distance of many attractions. Can recommend Jack the Ripper Museum
12/4/2026
"Lovely hotel with stunning settings"
The hotel was lovely, the staff were very friendly and helpful. The views from outside the hotel really made the visit.
8/4/2026
"Tower hotel"
Excellent location, lots of restaurants, cafes and Tesco express a few minutes away. St Katharine`s dock is located behind the hotel and was well worth visiting - very pretty with a choice of places to eat and drink.The hotel rooms are spacious (although a little dated). Beds were comfortable, bath with overhead shower, safe and iron/ ironing board. No mini bar but complimentary bottled water in room. The food at the hotel was good, wide choice for breakfast and evening meals were good (although we only ate at the hotel restaurant one evening) My only negative is the building work being carried out, which we were not informed of.Nevertheless, I would stay here again.
6/4/2026
"Poor bathroom.bath plug did not fit, wasting water and fuel.Reception informed but didn`t seem bothe"
6/4/2026
"Needs refurbishment. Air con needs sorting far to hot. "
3/4/2026
"Great service"
Clean, comfortable & excellent location.
2/4/2026
"-"
Hotel location was fantastic. The hotel was nice but there were renovations taking place throughout the day that we did not know about, so it was quite noisy when we were around the hotel. There were no toilets available in the bar/restaurant which is not ideal when having a meal and a few drinks. Our room 447 had an issue with water continuously flow out of the bath overflow metal grate, which was really annoying when were we sleeping
1/4/2026
"Brilliant hotel."
A wonderful stay, in a very comfortable room, breakfasts were excellent and all staff very helpful!
29/3/2026
"-"
The hotel is in a fabulous location. The bedrooms are now a little old-fashioned but workable. Unfortunately, the bathroom let the whole place down ? there was rust around the fittings in the bathroom, the tiles and shower curtain were dirty ? there was pink mould on them. And unfortunately, there were patches of black mould on the ceiling.
29/3/2026
"Needs a refit room in poor condition "
29/3/2026
"-"
Very expensive for what it is, not even any tea/coffee facilities in the room, and no cups in the machine next to reception
22/3/2026
"Very friendly and the room was lovely. "
22/3/2026
"Beautiful views "
18/3/2026
"-"
No complaints ..room very clean
16/3/2026
"-"
Great location but the rooms are looking tired and are in need of updating. Breakfast is not worth the money, much cheaper 5 mins walk away. The restaurant offer ?pub food? you do feel that you`re paying for a view rather than the facility the hotel
15/3/2026
"The Tower "
What a lovely hotel, beautifully clean. Staff were so helpful and nice. Tried the resturant and had a wonderful meal. Tried the cocktail bar one to many times128558;128558;. Such a good position lovely to see the bridge at night. Would love to stay again
15/3/2026
"Great hotel "
Great location friendly and clean
13/3/2026
"All good, very convenient location."
12/3/2026
"Comfortable with good views"
5/3/2026
"-"
Rooms bit dated but OK for one nightExcellent views
3/3/2026
"-"
Great view of Tower Bridge from the bedroom
2/3/2026
"Paid extra "
Paid extra for a late check out, 3pm only to be locked out of our room at 4.45 housekeeping wouldn`t let us in, so trip back down to reception despite getting our room key reset for the 3pm check out. Rooms are tiered and not very clean, dust on headboard, lamp shades, dripping tap and mould on tiles in the bathroom.
1/3/2026
"Excellent hotel"
Good location very clean staff were friendly and professional would use again.
1/3/2026
"-"
Room clean but shabby. Upgrade definitely required as presently not to a 49734; standard. Staff pleasant to deal with.
23/2/2026
"Beautiful"
The hotel was clean, the staff were fantastic and the rooms were stunning. We will definitely be staying here again
22/2/2026
"-"
We arrived at the hotel after a long coach and train journey from Plymouth 15.30. It was nice to see that the hotel had left a little gift for my wife on her birthday. After a about a hour relaxing we decided to get a nice bath. After loads of attempts there was no hot water. I rang reception after about 30mins a engineer turned arrive and checked the was temperature, he suggested we would have to move rooms. After waiting approximately 20mins. We changed rooms. This now made us late for the show so we had to get a taxi to the ABBA venue £30. Also the new room was substandard. Very disappointed after waiting so long for our weekend away.
20/2/2026
"View of Tower Bridge"
Lovely room, took a while to find the tea/coffee, very well hidden :) .
16/2/2026
"-"
Great hotel, bit pricey for food/drinks but that may be London. Standard rooms v small
8/2/2026
"Perfect location. Fantastic staff."
This hotel is situated right next to The tower bridge and the much unknown st Katherine`s Dock. A hidden gem with lovely restaurants. Go from busy London to peaceful bliss in 5 minutes.
1/2/2026
"Comfortable stay"
A bit far from ABBA venue.
26/1/2026
"-"
Central point though in need of maintenance in the rooms
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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