| | Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Average Guest rating is the mean of the most recent 100 assessments.
| | Average Guest rating:  96% (4 reviews) | |
Guest rating:  | 28/5/2010 | | "Bijou.boutique with brilliant staff" | | | | Excellent location , very obliging staff who have thought of almost everything possible to make your stay work - definitely a "can do" attitude - well done.lots of little corridors and smallish rooms might make some feel slightly claustrophobic.the quality of everything in the rooms was excellent - fine cotton sheets, large fluffy towels ,best pillows ever .A fun atmosphere that I can happily recommend.I thought all the add ons were rather expensive
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| | Guest rating:  | 24/5/2010 | | "Disappointing check-in." | | | | We informed the hotel of our estimated time of arrival to find at check-in that all rooms had been allocated! They then tried to place us in the `Rubens` (4 star hotel). We showed them our reservation and they admitted they were at fault and decided to put us in a suite for one night until we could be allocated a room the following day. This process took over an hour from arrival even though we had notified them earlier that day that we would be arriving late! A disappointing start to our short break and not the standard expected from a 5 star hotel.
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| | | Guest rating: | 18/1/2009 | | "Wonderful hotel !!" | | | | I would recomend 41 to any of my friends and family. My wife celebrated her 40th birthday at the hotel and had truly memorable experience - many thanks to all the staff !!!
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