Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

78%  based on 226 reviews

More reviews >>

Guest rating:

30/1/2014

"Noisy between rooms, over warm and with window open even noisier due to air con unit outside window"

Guest rating:

3/12/2013

"Good base for shopping and sightseeing!"

The room was small, but clean and comfortable. We had no heating on, the window wide open and it was still very warm in there (which is better than being too cold!) The staff were all friendly, and you can leave your luggage there (£2 for any amount of bags and for as long as you need - better than Euston @ £9 per item!) Great location for the tube, and plenty of food & coffee shops near by - but not close enough to disturb you.

Guest rating:

28/11/2013

"nice hotel"

very clean, room was quite small, but sufficient for what we wanted. Very close to tube station, nice quiet area, would definitely stay again

Guest rating:

5/11/2013

"efficient, clean, good"

Guest rating:

7/10/2013

"Clean comfortable stay "

Friendly staff at reception with clean and comfortable rooms - ceiling fan, good bed and tea making facilities so suited us great! Located in area with loads of fast food and a few pubs in easy walking reach. We had no problems with noise and room with TV and good channels.

Guest rating:

2/10/2013

"Great location, good value for money"

Have stayed here before and came back as it is very close to Earl`s Court Tube Station. We didn`t use the restaurant so can`t comment on that but the room was clean and had a tv. Bathroom is small but aren`t they all nowadays. Plenty of places to eat between tube station and hotel. Will most likely stay again next year. I had left my phone charger in the room and when I came back for my luggage they had left it with my cases, which was very much appreciated.

Guest rating:

19/8/2013

"Good Stay."

Had a lovely stay at this hotel, staff were very friendly. The only thing I can critisize about is the aircom in our room didn`t work very well but we optained a fan from reception at no extra charge & breakfast was a bit expensive when there is a greggs (with a little seating area) at the end of street. The hotel was nicely placed for the tube - would deffinately consider staying here again.

Guest rating:

17/8/2013

"Easy walk from underground station. Ensure exit to Earls Court Road."

The room was small but perfectly adequate, The room was hot at night and couldn`t get the fan to work although I didn`t ask at reception. It had a good reception area. The restaurant looked good but didn`t use it. There are plenty of restaurants/cafes/shops to suit all pockets in the area. Would consider staying here again.

Guest rating:

15/7/2013

"-"

Air con could have been better - very difficult to keep cool. would have preferred a room at the front of the hotel - but hotel very handy from the tube station, beautiful hanging baskets outside and good eateries around the area.

Guest rating:

23/4/2013

"-"

Very pleasantly surprised with the Enterprise hotel. Lovely room and good value, I would definitely stay again

Guest rating:

14/4/2013

"Clean and good on a deal!"

The hotel was clean and tidy, however the wall lights in our room were borderline un-safe and the en-suite was slightly too small for myself (6`1") and was unsuitable for 2 people to use at once! Other than that, a very pleasenr stay. Would recomend it if you could get a deal on the rooms!

Guest rating:

20/3/2013

"-"

Nice clean room. Rather warm but ceiling fan provided. Rooms are very close together so able to hear guests in next door bathroom! Staff very nice & helpful. Would recommend if going to show at Earls Court.

Guest rating:

12/3/2013

"Very good."

Hotel is well located in relation to underground, buses, airport connections etc. Our room was very comfortable, ideal for city break and I`d suggest a longer break too. Staff were friendly and helpful. Great restaurants (very reasonable) all around the locality. We`d definitely stay again.

Guest rating:

9/3/2013

"Clean, Polite but the sink was not part of the toilet and ther was a night club under the hotel!"

Guest rating:

5/3/2013

"Great Location and excellent value for money"

Guest rating:

17/2/2013

"good food "

reasonable priced clean smart hotel breakfast pricey at 12.95 only negative

Guest rating:

30/1/2013

"-"

The situation of the hotel was so convenient to Earl`s Court tube station. Lots of lovely restaurants nearby. The room was immaculate and was kept like that every day. The only fault was that the room was too warm even with radiator turned off. Would certainly go back again - smart, clean, friendly & good value

Guest rating:

15/1/2013

" "

Guest rating:

12/12/2012

"-"

Very happy with our stay at Hotel Enterprise. The location is great. Close to Earls Court underground. Staff were friendly and helpful. The only fault would be the rooms are very small and not much space for our things but we were in the room so little it didnt really bother us. This is our second time staying here and we will stay again.

Guest rating:

11/12/2012

"Enterprise hotel earls court"

Ideal setting,lovely comfortable hoel and friendly staff.Only thing that ruined the stay was the smell from the drains and the thin doors you could hear the neighbours.But despite this would recommend it.

Guest rating:

15/11/2012

"clean room, but built around a lift shaft so every time the lift used it woke me up."

Guest rating:

29/10/2012

"Great value for money"

Great room two minutes from tube Able to walk to Hyde Park and loads of pubs and restaurants

Guest rating:

8/10/2012

"Excellent"

The hotel has excellent asistance, ubication,surrended by nice restaurants, half block from the subway, very clean. The rooms are small, but they include everything you need; for example blow dryer, a nice te and coffe pot including the asestments. Is a hotel to be recomended, which feels very secure as well.;

Guest rating:

4/10/2012

"Superbly refurbished modern-looking hotel. "

Guest rating:

30/9/2012

"The hotel was one of the best hotels I`ve stayed at "

One thing I remember was misplacing my Internet access card and front desk made sure I got a new one free of charge there was always tea and coffee in the room which was always clean.

Guest rating:

23/9/2012

"It met our expectations. Great location! Nightly floor cracking noise from room above."

It needs a small fridge and microwave for the same price! But it`s kept & clean with helpful, pleasant staff. Very convenient to the Earls Court tube station. Lots of eateries around!

Guest rating:

23/9/2012

"room noise"

Very small room, with a water running/fan running all night in another room, very annoying.Fire alarm went off at 04.00 which was also very annoying and the room did not include breakfast.

Guest rating:

18/9/2012

"Great location - bad service - very hot bedroom"

This hotel is right next to Earl`s Court tube, which is great, but the room (on the 3rd floor) was unbearably hot. The first night we all slept in next to nothing (including my 20 month old son) and hardly got any sleep. It was cool outside and the heating was off so we couldn`t understand it and when we asked the manager to change rooms he said there was nothing wrong. We then took him to the room and he agreed it was warm but he still had no other rooms to change us too - unlikely as there were quite a few super-cheap deals on at the time for the same period. The reception staff didn`t smile once all week and the porter (who is stood at the entrance) managed to avoid helping us carry my son`s stroller up and down the stairs to the hotel every single time. In 5 days he didn`t help once. All in all - you get what you pay for. Yes, the room is clean but very small and the unfriendly service is really a shame. Not sure we`d return.

Guest rating:

10/9/2012

"Fab hotel"

Me and my boyfriend stayed here for 4days 3nights, it was a lovely hotel staff were friendly room was great had all the amenities we needed brekfast was lovely and they let us leave our luggage the day of depature all day so we could do some more sight seeing. Would definitaly stay here again. Thankyou!! :)

Guest rating:

3/9/2012

"Perfect location"

Clean hotel, friendly staff and perfect location. Couldn`t have asked for more.

Guest rating:

30/8/2012

"Nice "

Nice Hotel - Good Service - Very Convient Location - Nice Room

Guest rating:

24/8/2012

"Friendly,helpful efficient staff"

Guest rating:

23/8/2012

"-"

Very good situation, very interesting price, nice staff, rooms clean and well equipped. But: we`ve been 2 people in an extremely tiny room. Fine for 1 or 2 nights, but after one week we were slightly claustrophobic!

Guest rating:

3/8/2012

"Extremely helpful, clean and welcoming"

A great hotel that was extremely clean and very welcoming. Good location for our time during the Olympics. I left some of my belongings and the receptionist was incredibly helpful and got them back to me within two days. Faultless

Guest rating:

19/7/2012

"We where happy with the hotel and the room. "

Maybe in bathroom it would not be bad if you would put some additional shelfs. And the other point I would like to say is. At the reception you have in night shift people working which do NOT speak even English, that I think is very bad. In general everything good. Thank you

Guest rating:

27/6/2012

"-"

Room was fine but the bathroom, because it had no proper ventialtion had an unpleasant smell. Even leaving the light on overnight to keep the fan running did not solve the problem. Not nice

Guest rating:

17/6/2012

"-"

Very good position for our needs. Comfortable and clean hotel. Very quiet. Food OK. Staff helpful.

Guest rating:

30/3/2012

"Would stay there agin"

clean, comfortable, close to Earls Court tube station

Guest rating:

26/3/2012

"-"

Hotel lovely. Only problem was the room was very noisy, sounded like a boiler and then someone showering,this kept up for some time. Other than that lovely.

Guest rating:

23/3/2012

"Very clean but rooms dated"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.