make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
11/8/2017
"Nice hotel to far out from the centre"
The hotel has recently been refurbished so it is nice and clean , breakfast good . It is a 30 Minute walk to oxford street which is £12.50 in a cab . If you have a family like us stay closer this hotel is just too far away from all the sights
10/8/2017
"Great hotel"
I always worry when going to a hotel I`ve never been to before but this hotel is great. We were going on the Buckingham palace tour and the staff were very helpful with directions and easiest way to get there. It was around a 10 min walk to kings cross station. We could of walked to kings cross then got a tube to Piccadilly which would of took about 8 mins but it was raining so we got a taki to st James place which to our surprise was only £13 and took around 15 mins. The hotel was very clean. We had lobster for tea which was amazing.
8/8/2017
"Perfect!"
Lovely modern, clean hotel. Can`t fault it, gorgeous breakfast too!
8/8/2017
"Poor service"
On arrival the room was good the next day the room wasn`t cleaned They didn`t top up tea milk etc no clean. Towels after us ring twice we had to find a maid to ask and she told us it was anther maid that was surrposed look after our room but was know where to be seen all in all I expected better from a crown Plaza. Paul Towriss. 6th Aug to 8th 17.
7/8/2017
"Lovely Hotel, in nice quiet location"
Great quiet hotel, although busy, no noise was heard from other guests coming and going. Would definitely recommend and return.
6/8/2017
"Avoid the bar! £18 for two drinks!! Oh and breakfast £50 for 3 of us. Visit local eateries."
Clean & smart with helpful staff. The breakfast is not worth the cost and was far from hot. A number of cafes are within easy walking distance and represent better value. Late opening Italian restaurant within 8 minutes walk.
6/8/2017
"Really nice every one really helpful."
Rooms was very nice, and as it was my wife birthday we got a nice bottle of wine from the hotel, Belgo restaurant is well worthwhile is a very good addition to the hotel. Only one criticism the way parcels are logged in took two days to find my wife`s birthday present that was sent here.
4/8/2017
"Clean, comfortable and convenient."
Handily placed on bus route between Kings X and Globe area.
4/8/2017
"-"
Booked this for my wife`s 50th. Lovely room hotel also has swimming pool and Jacuzzi which was nice. Its not close to theater land about 30min if you were to walk it . Expensive breakfast £14 pound each but its optional. Best eat out.
2/8/2017
"-"
Very comfortable
30/7/2017
"Lovely hotel"
Had an wonderful stay at the Crowne Plaza, clean hotel and room , comfy bed and polite staff. Short walk to kings cross station and a ten minute tube ride on the Piccadily line into the centre , Covent Garden and Leicester Square on same line
29/7/2017
"Nice stay."
Lovely room. Bit of a longer walk from KingsCross station than we would have liked but worth the walk!
28/7/2017
"Good value"
Pleasant hotel in convenient location for sightseeing whilst not being noisy or surrounded by traffic. Staff courteous and helpful. Hotel clean and modern.
28/7/2017
"Good hotel but not close enough to tube"
Nice hotel, felt modern and clean, but it`s out of the way and nowhere near any tube stations.
24/7/2017
"-"
Hotel room was clean and comfortable, staff very helpful and friendly.
23/7/2017
"Lovely hotel"
22/7/2017
"Fabulous hotel very clean amazing stay "
Was really lovely hotel. The only downside was that it was a 15 minute walk from the hotel to nearest underground station. Not great for my 77 year old mum. Struggled a bit with the long walk. But overall I cannot fault the hotel and very friendly staff.
14/7/2017
"Excellent hotel staff all friendly and helpful "
3/7/2017
"Good value"
A well appointed double room. Beds were comfortable and there was a large shower room and excellent big bath towels.
1/7/2017
"Crown Plaza Kings Cross"
Would most definitely stay again ... says it all!
27/6/2017
"No Complaints"
Wonderful hotel with helpful staff. Absolutely no complaints which is rare! Perfectly close to the centre of London, yet far enough out that it was quiet. Would definitely stay again.
25/6/2017
"Crowne plaza King`s Cross top draw"
Weekend top draw
19/6/2017
"-"
We had a lovely stay, staff were helpful, room was spotless only down side was we had to pay to use the pool. Would recommend
19/6/2017
"-"
Was along way from the theatre. No nearby tubes took over an hour to get back after the show. I don`t know why this hotel is listed as walking distance and paired with this theatre
4/6/2017
"Comfortable"
Room was quiet and comfortable, really comfortable bed, good shower, perfectly adequate for an overnight stay. Only negative, quite a trek from tube station
3/6/2017
"Staff very friendly and welcoming. Upgrade on arrival was much appreciated and room was excellent"
Breakfast staff were wonderful. Looked after children in particular with great care and affection. Our son fell in love with Hazel and looked forward to seeing her each morning! Very welcoming staff overall.
3/6/2017
"-"
Breakfast was not included. Pool was extra cost to use.
3/6/2017
"Watch out for google!"
Just a small warning, although the hotel was excellent, it seems that Google gets very confused when it comes to its location, there are TWO Crown Plaza Hotels within a couple of miles of each other and Google sent us to the wrong hotel! It was all very embarrassing when we got there to find we had no reservations! Luckily they called us a taxi and sent us on our way to the right hotel! After speaking to the very nice staff at the CORRECT hotel it seems we were not the first to hit upon this problem...
2/6/2017
"Nice hotel & location"
Hotel was clean, well maintained (new) and well presented. Room was a little small, but good enough. Staff were friendly and helpful. Spa/Pool was good. Didn`t use restaurant, breakfast was VERY expensive.
2/6/2017
"-"
Hotel about 15 mins walk from Kings Cross Station. Rooms modern and and simple. Breakfast expensive, that`s London prices. Perfect for our short break.
1/6/2017
"-"
Only minor comment would be for more British beers and ciders to be available in the hotels bar and restaurant
30/5/2017
"-"
Hotel was excellent. Only fault was room was like a sauna and aur con was really poor and cant open any windows
25/5/2017
"U"
Usual high standard
21/5/2017
"Customer service at it`s best. They should be proud."
Customer service lacks hugely across the country. This place gets it to a tee. What an incredible staff and venue. Knocks spots off too many. The staff are engaging, willing, conscientious and happy. We couldn`t have asked for more from start to finish, so much so that not only do I recommend but will also revisit time and time again.
21/5/2017
"-"
Enjoyed our stay at this hotel and would definitely return, it`s about 15 mins walk from kings cross station. Lovely clean rooms and bathroom, recently refurbished.Would highly recommend and we will definitely stay again on another trip to London. We used the buses to travel around, no problem to get to theatre land.
17/5/2017
"-"
very quite room clean and comfortable , hotel staff friendly and helpfull .
14/5/2017
"Immaculate room,no issues,brilliant stay"
We stayed one night in a twin room. It was immaculately clean, lovely large twin beds,and everything worked! We would recommend this place to anyone.Its just had a re furb and it shows! All mod cons,no issues at all!
14/5/2017
"Lovely comfortable hotel pity about location "
Would definitely return to do a show but don`t know how you can put the two together it cost ?50 to get a taxi to the show which is the opposite side of London which we were not expecting don`t think I would stay there again as it was out of the way of everything
14/5/2017
"Comfortable, Clean and friendly "
Whilst the hotel itself was nice and the staff friendly no one seems to know how the hotel runs. None of the buttons on the phone in the room work, I found this out when trying to order room service. A family room with only two towels and two water glasses, the shower needs fed Ali g to stop it flooding the bathroom and and and... however despite, these minor issues, the staff were helpful and friendly and the food was good
12/5/2017
"Hotel was great"
The crowne plaza is extremely comfortable and the pool/steam/sauna was lovely! Rooms are spot on.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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