Bonnington Dublin reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

82%  based on 221 reviews

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Guest rating:

30/8/2013

"Good value,staff very helpful."

We enjoyed our stay,staff were very helpful. Will certainly be back.

Guest rating:

27/8/2013

"Good Buzz!"

Room missing kettle and a light bulb missing. Reasonably priced and accessible.

Guest rating:

5/8/2013

"General; State of repair ::Hotel is in need of work"

Stayed one night. Sink in bathroon cracked. Carpets in hallways in need of cleaning Stains+++. Lots ot tiles missing in Jaquzzi and some tiles broken in pool. No iron in room. Had to go down two floors to iron clothes!!! Meal in carvery excellent. Did not have breakfast

Guest rating:

5/8/2013

"-"

Bath lacked a plug and I did not like having to pay extra for car parking, but otherwise superb!

Guest rating:

15/7/2013

"-"

Great first impressions. Nice staff. No towels in room though after waiting until 2pm to check in, then took over 30 mins to resolve. We were on the 3rd floor and from midnight until 5am when we left we were subjected to drunken people slamming doors, banging, shouting. Setting the fire alarm off (briefly, but at 2 or 3am...) ?7.50 for a JD and coke!! Thank god we didn`t have the kids with us. Glad we got a good deal but probably wouldn`t go back without incentive.

Guest rating:

12/7/2013

"Room and food was terrible"

I was so disappointed with this hotel it is the worst hotel I have ever stayed at, our room was stinking with a nasty smell, the bathroom had a damp patch on the roof , the furniture was worn out, we had food in the bar and have had better in McDonalds, I had concerns when I read reveiws on this hotel but contacted hotel direct who assured me they have had nothing but good feedback which I find hard to believe! I will be expecting a refund of some kind for my bother!

Guest rating:

8/7/2013

"Disappointed!"

On arrival at the hotel I felt the reception staff were not friendly what so ever. Some confusion around what are booking entitled us to and the female who served me was not very pleasant. I have to praise the bar staff including waiter who was very friendly and the food was very good! just a pity about the reception staff though.

Guest rating:

3/7/2013

"value for money ecellent"

we have always stayed at the regency every time we are in dublin.value for money exellent staff helpful friendly rooms clean and comfortable what more would you want

Guest rating:

30/6/2013

"Staff Excellent."

Very helpful and friendly staff. Dispensers needed for cereals in dining room and more staff there to supervise. Noticed children running hands through cereal containers.

Guest rating:

27/6/2013

"hotel room not fit, noisy,noisy,noisy. no sound/remote control for tv. kettle did not work"

room like engine of aeroplane, shower did not work satisfactorily, kettle did not work, bed side lamp did not work, volume on tv did not work, no remote control for tv. this was the second room i was offered, the first room was drab, dingy and i woud not stay there. awful awful awful experience, when we complained to duty manager we were offered a breakfast !!!!

Guest rating:

26/6/2013

"-"

Great hotel, polite staff, lovely clean rooms good leisure facilities, nice pool, great access to city

Guest rating:

23/6/2013

"-"

Bar/restaurant and leisure facilities were very good, shop nearby and bus stop close by. However I found the staff at reception very disappointing . Not very friendly or helpful . The weekend we stayed there was a fault in the fire alarm which kept setting it off even during the night ! When we went to reception to enquire what was happening/report it she just sniggered and said it was `a fake` and they would look into it.

Guest rating:

22/6/2013

"-"

Staff are friendly and helpful, and even though there are live musci nights, the rooms are quiet - excellent for sleeping in peace. My room was quite small, but it was clean and had everything I needed in it (except the phone - so there was no possibility to contact reception; luckilly, I didn`t need to). I especially liked the bed - soft, but not too much, great sleepin` :)

Guest rating:

22/6/2013

"Horrible!!!!!!!!11"

1st room was dirty, not one shown on website, and when req change, receptionist was rude, blunt and lacked customer service skills. After getting person that made booking to call and complain , a new receptionist called Arena was v helpful and we got a diff room.

Guest rating:

19/6/2013

"a good clean hotel, which is handy to local transspot"

Guest rating:

15/6/2013

"Very basic. Served it`s purpose. "

Very basic. Breakfast very dear so didn`t even bother eating there.

Guest rating:

23/5/2013

"Who ever took the photographs need a meddle it was awful it is not a 5 start hotel "

the room`s are old fashon no air condition in the room no safe in the room very dated hotel will not be going back and the price was outragous will not be recommending it to anyone and wil not be going back their there was a musty smell in the hotel

Hotel response from Reservations Manager

16/6/2013

Thank you for taking the time to review us, however we are not and indeed have never claimed to be a five star hotel.

Guest rating:

23/5/2013

"Rooms need decorating to brighten them up"

Bedding shows signs of age, what hotel now has blankets and sheets would be better with Duvets

Guest rating:

21/5/2013

"We were upgraded on arrival! However lift went to 4th flr only!, so we had to climb stairs!!"

The rooms were great, beds large & comfortable. The food was excellent with great choice. Would recomment.

Guest rating:

19/5/2013

"Excellent swimming pool, sauna, jaccuzzi, gym and leisure complex. Convenient location."

Guest rating:

17/5/2013

"Thoroughly enjoyed our short stay,and found every one most helpful and polite. Will come again. "

Guest rating:

14/5/2013

"Girls weekend trip"

After reading some of the reviews for the Regency hotel in Dublin I must say we were not looking forward to the trip, but the hotel was great rooms clean, warm with loads of hot water. staff were very helpful and we all had a great weekend and we will be happy to use this hotel again great location in between the airport and the city center and the price was great too what more do you want.

Guest rating:

12/5/2013

"All you need for a great weekend!"

Guest rating:

6/5/2013

"-"

very helpful and room was lovely

Guest rating:

5/5/2013

"-"

Ok for overnight stay. Good value. 6 out of 10 overall rating by 4 adults. Bar nice service good We did not eat there.

Guest rating:

14/4/2013

"Rooms clean and comfortable. "

The old part of the hotel needs refurnished - slightly dowdy! Car-park charges disappointing - hotels normally provide this as a service.

Guest rating:

6/4/2013

"A lot of noise"

The rooms are dated but that`t ok. The swimming pool was excellent. The first night at 3am some very noisy women came up to their rooms and were loud for over an hour. The second night a 50th party was taking place in the hotel with loud music until 12.30am, this was with agreement with the hotel.Our room was on the main corridor on the first floor so lots of passing traffic. The second night more people including children shouting and banging doors for about half an hour at 2am. I had a 9 year old with me. So decent price but no guarantee of a night`s sleep. Not particularly welcoming at the front desk. Didn`t give me any info on breakfast etc so not great at promoting business in the hotel.

Guest rating:

13/3/2013

"Ideal location and very comfortable. "

We felt it was perfect for us as we could walk to college, study in comfort in the evening and have a drink and meal in the evening. Fantastic value, warm and comfortable surroundings.

Guest rating:

27/2/2013

"Very happy with our stay, comfortable. Great value. 8.0 "

My colleague and I were very happy with the bedroom, we booked a budget room and were pleasantly surprisd with the spacious room we received. It was ideal as we had exams and needed to study. We will be back again soon. Ideally located for us.

Guest rating:

11/2/2013

"Room was cold, musty and old fashioned!"

Guest rating:

21/1/2013

"Great value for money"

Well I wasn`t too sure what to expect when we were only paying ?41.88 for the night`s accommodation but OMG it was fabulous. Easily one of the nicest room`s ive stayed in Dublin and def great value for money. Now the 11am check out was a bit of a pain - 12pm seems alot more reasonable and I know some friends ordered food in the bar and the service was very slow there but everything else was spot on. Clean rooms, clean hotel and very friendly staff. I will def stay here again should the need arise again!

Guest rating:

20/1/2013

"fantastic value"

the service was excellent, the facilities very good, it was very good value for money and i would stay there again

Guest rating:

15/1/2013

"It was just the hair dryer "

one slight problem, the hair dryer was not very good in my room having long hair it took ages to dry using the dryer. i will be using the Regency Hotel again future visits to Dublin

Guest rating:

17/12/2012

"sleepless "

party goers on third floor kept me awake until 5 a. m. we stop often often in Regency and I would regard it as good vaLUE FOR MONEY but not this time.

Guest rating:

1/12/2012

"This hotel has evvryrhink you need great gym pool bar sky sports and cheap.food the staff are great."

Next door to the hotel it has a shop for your papers e.t.c and all buses run into town every couple of minutes no need for taxi.The bus runs all the time to the airport for a couple of euro

Guest rating:

12/11/2012

"great leisure centre friendly staff"

food unedible breakfast allways cold really lets the hotel down

Guest rating:

30/10/2012

"Fantastic deal, especially for price!"

Would definitely stay here again, bus stop (no. 16 bus) right outside hotel, straight into city centre, 10 mins max! Only thing to be aware of is you MUST wear a swimming hat in the pool & they charge 3 euros for one, needless to say we didn`t bother!

Guest rating:

25/10/2012

"Excellent value for the money"

A good location for Dublin city centre. Loved the pool and Jacuzzi too!

Guest rating:

17/9/2012

"-"

Overall, we were very pleased with the hotel. There is, however, room for improvement as regards the view from the top floor. If you look straight ahead, there is a lovely panoramic scene of Dublin and the mountains beyond. If you look immediately below the window, water has become trapped behind the wall and its full of cigarette ends!

Guest rating:

16/9/2012

"15th september 2012"

Stayed in a double room with a single bed as extra and there where only two of us. Very clean room good heating and excellent bathroom floor to ceiling tiles and a great shower,very happy with the room.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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