make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
4/11/2014
"-"
Nice clean room, the gym was a great bonus too. We stayed on a Sunday night and it was very reasonably priced. Better instructions needed to find out when to get off bus, eg signs to look out for. We missed the stop and had to walk back. We had a very enjoyable stay.
27/10/2014
"Feeback"
tv was poor. just about worked. channels were poor. elevator was too small. very hard to locate the bedroom. poor signage to bedroom. could be improved. atmosphere was good. staff were very good. food was good. breakfast. overall it was a nice comfortable enjoyable stay and will recommend+return. Thanks. Lily+Eamon.
16/10/2014
"Location and room excellent: good restaurant needed"
We enjoyed our stay, and had two good meals in the bar. However, the latter is located too close to the lobby and seems to attract an occasionally very noisy clientele at weekends. The absence of a good and quiet restaurant for evening meals is a serious drawback.
1/10/2014
"Notices at the hotel rooms where we stayed illustrate that upgrade is planned."
The rooms were satisfactory - clean and bright. We particularly liked the shampoo etc. left in the bathroom for clients; you don`t often find that these days. All the employees were very nice and particularly helpful. The food was fine. The hotel décor is the one feature that might colour opinions of customers. We will be happy to stay there again.
15/9/2014
"-"
First room I was allocated was awful, very small & dark looking onto a wall. Room 2117 stay away from it! I went to reception & asked to be changed rooms. The girl was helpful & did move us to 3rd floor. She told me it was a triple room, a double & single bed. Got to the room & it was 3 single beds! We just stayed in the room as we didn`t want to move again. Hotel states it refurbishing at the minute, the hotel really needs it. Breakfast was ok, not great
10/9/2014
"-"
Looked good at first but the room was pretty basic and not very clean. Breakfast was ok but would not stay again!
7/9/2014
"-"
The hotel was spotless the staff we`re polite friendly and very helpful would be my first choice for any future stay in Dublin
29/8/2014
"-"
Have stayed in this hotel 4 or 5 times over a number of years, last time 4 years ago approx and last time heard that they were going to do a big refurbishment but bedrooms still no different from last time, they definitely needs a modernised .......old but clean.
26/8/2014
"-"
Ok for a quick stopover. Room clean & decent size. Adjacent swimming pool etc good. Bar area crowded & few tables to eat at. Breakfast basic for 10 Euros. Parking expensive. Complicated arrangements for adding items to room bill. Tickets to be bought for everything 1st then exchanged for food etc. Very 19th century!
23/8/2014
" carpet was fility needed agood shampooing and had iron burn in carpet your rep let us down badley."
will not go there again decided not to eat breakfast due to filth in our room needed a bed for the night as home due to illness in the family
21/8/2014
"Lovely Stay"
We have stayed 2 nights mid week please don`t be put off from bad trip advisor reviews our rooms were fully refurbished to a high standard our view was the back of the hotel it would have been nice to have the view to the front over Dublin. Breakfast is lovely with everything you could wish for. The hotel bar is great and the food is delicious. The pool and spa facilities are 1st class. Reception staff are friendly and helpful. The hotel is situated just off a main road so getting a bus into Dublin is easy. A very enjoyable stay thank you.
11/8/2014
"What a great find!!"
Good value for money. Staff friendly and helpful. Room recently refurbished. Bed comfortable. What more could one want?
8/8/2014
"Good value"
Room was clean, was just what I expected, all we wanted was a place to stay, we weren`t in the room to long, maybe if you were spending more time in room you would want a bigger more modern room, would stay there again.
6/8/2014
"Very poor staff."
On arrival we had to wait 2 hrs to get checked in as the room wasn`t ready, then someone else was checked into our room instead, so that was another 20 min wait (after I called for the manager). After dinner we sat down for a quiet drink but children were allowed to run wild around the place. Its fair too say I won`t be staying there again.
26/7/2014
"6th time staying at Regency!"
Hotel very busy so very very noisy at night.Our room was next to the lift shaft on the top floor so no sleep for two nights. Felt robbed as I had to pay £20 upgrade on arrival to stay beside my friends who made their booking at the same time as me with hoteldirect..staff couldnt explain why! Probably wont be back at a weekend. Usually love staying at the Regency, great leisure facilities..Staff very good..food great!
22/7/2014
"-"
It was a very enjoyable few days, just a pitty we couldn`t stay any longer.********
14/7/2014
"-"
Had a lovely stay at the Regency. Our room had recently been refubished so were lovely. Staff were helpful. We would recommend this hotel and would certainly go back. Thank you.
10/7/2014
"Hotel had trouble locating my booking - despite having a booking ref."
Hotel had trouble finding the booking, even though I had a reference number. Also I noticed empty drink bottles in the corridor that were not collected for some time.
8/7/2014
"The bed wants condemning "
The bedrooms have got a stale smell think it must have been an Los smoking room. You can`t swim in the pool unless you have a swimming cap that was not stated on the internet. Woke up with bad back and stiff shoulder through the beds being so uncomfortable not impressed at all will not be recommending this hotel to anybody
16/6/2014
"Nicer interior, exteror jaded"
Nice and clean and comfortable, breakfast was excellent, evening meals were not the best. Hot tub was fabulous.
15/6/2014
"Great hotel good food and comfortable"
13/6/2014
"Superb"
Had a wonderful two night stay at the regency, Clean, friendly and fantastic spa facilities. Take no notice of bad reviews. Could not find fault with the Hotel, Location or Staff. Would definately recommend to others and will stay again!
7/6/2014
"Very good hotel"
Have stayed here several times. It is so convenient with lovely staff and very good leisure centre , will definitely be back
24/5/2014
"Realy old and noisy."
The budget room was small, cold and outdated by around 10 years. The walls are paper thin and it was very noisy. The food was undercooked. Would not recommend or stay again.
13/5/2014
"Sleepless night!"
Our room on the first floor had a very noisy generator outside. When this was switched off later, the noise of a band took over into the early hours. Left for an early morning flight at 4.00am without having had a wink of sleep. Guests were still singing and playing a guitar in the foyer. NEVER AGAIN!
5/5/2014
"relaxed atmosphere"
Good location just outside Dublin easy to get the buses into the centre. They charge for Car Parking but only up to 8 for 24 hours. Enjoyed the stay had a nice room
26/4/2014
"Great break for family. Children want to know when we are going back."
Excellent facilities. Rooms clean and comfortable. Staff friendly. Nothing was a problem. Food first class. Will definitely be returning soon.
3/4/2014
"Great hotel, good location, I`d stay again"
I arrived at 1 o`clock in the morning but there was no fuss and a speedy check-in, the room was clean and comfortable, towels and soap provided, as well as tea/coffee. Comfortable beds. Everything worked. Breakfast was 10 euros, a little expensive, so I didn`t eat in the hotel. There is a large store next door. Bus 16 goes south to the city centre (2 euros 35) past Drumcondra rail station (20 mins walk from the hotel, with cafes and small shops on the way), taxi from Dublin port to hotel was 16 euros. Bring a swimming cap, compulsory for the pool, or buy one at the hotel. You can`t blame the hotel for the people who arrived in the room next to mine at 3.45 am and made a huge racket - this is Dublin. Fabulous value hotel, helpful staff at the front desk, good location, I`d stay again.
31/3/2014
"Dated rooms, Except for reception area."
Average nothing special. Clean and warm. Wall mounted tv held up by a toilet roll ..Would not stay again as parking is 8 euros a day when the car park is on site. Hotel say they dont own the car park. Im not sure ??, Maybe a revenue booster..?? Receptionists helpfull but seemed uninterested. Male receptionist gave us help and advice without having to ask that was good..
31/3/2014
"-"
Lovely staff, very chilled atmosphere. Free upgrade from one nice room to an even nicer one! Thank you.
2/3/2014
"Never again!"
Stayed with a friend for a night out in Dublin and it was a joke. 80 euro plus breakfast for a room that probably hadn`t been touched since the 1970`s. We asked for a twin room and got a double. The toilet wouldn`t flush. The TV didn`t work. The hair dryer was broken. It just became laughable at that stage. There are some parts of this hotel that are refurbished and new but beware of the old part! Not worth the money, could definitely find better around Dublin at that cost!
Hotel response from Reservations Manager
4/3/2014
Dear Guest, Sorry to hear of your bad experience at The Regency Hotel. We do advertise with pictures that our Budget rooms are located in an older unrenovated part of the Hotel but of course that does not excuse all that was wrong with your room. Regards Carol
19/2/2014
"The kids loved the swimming pool"
Great hotel, great location, great price. Good food, reasonably priced. Very friendly staff especially at reception. Will definitely be back. The swimming pool is a great attraction.
Hotel response from Reservations Manager
24/2/2014
Thank you so much for your kind review, we hope you will come back to stay again soon. Regards Carol
27/1/2014
"Clean but cold and no WiFi"
The hotel is currently under going renovation, but the rooms are clean, beds were comfortable, and the shower had plenty of hot water. That being said, there was no heat (we were there in January, the TV didn`t work, and there is no wifi. But you can pay ?6 in the lobby to use a computer there to get online. Hotel was also very easy to get to from buses.
17/1/2014
"very friendly & helpful staff clean facilities "
27/12/2013
"Spa closed early no notification so I was unable to use it. This was the reason we booked to stay"
I complained and was left waiting to see manager for half an hour. Manager never got back to me. I now have to go to the bother of making a complaint
Hotel response from Reservations Manager
31/12/2013
Dear Guest I am sorry to hear that you had a dissapointing stay with us, Unfortunately our Leisure Centre and Spa operate a reduced schedule over the Christmas period, this is signposted at Reception. I am sorry to hear that the Manager you dealt with did not get back to you, if you would like to contact me directly I will ensure you get a response. Regards Carol McKenna Reservations Manager
11/11/2013
"Welcome Pack"
It would be very helpful to have a welcome pack in room. We did not know how to contact reception or what the fire evacuation procedures were. Staff very helpful. Room very clean and comfortable. Excellent breakfast.
7/10/2013
"Nice clean hotel"
We stayed here for 2 nights in October. I was originally booked into a budget room, but having see the reviews and photographs of those rooms, i requested an upgrade to a standard room (extra 20 Euro per night) I have to say the room we were given was very nice, with only slight issued affecting the room (like an iron mark on the carpet!) The bar area was nice and the staff very friendly. The only issue i would say we found was the waitresses in the dining room at breakfast. whether is was down to inexperience or a language barrier i am not sure, but our table was not set correctly with numerous items missing. The waitress seeing to our table had to be asked 4 times for a teaspoon, and each time the request was ignored. Eventually i had to go over and ask for this from the manager. But i have to say, that was the only blot on a very nice stay
30/9/2013
"No heating pm heating am when leaving"
Good bar facilities. Left early morning. Hotel receptionist difficulty with language. Hotel good given the cost and seems to have immense potential
30/9/2013
"Not Good"
I was expecting a lot more. The concierge was a short and not very helpful. The room was extremely disappointing.
27/9/2013
"Friendly fairly basic quiet breakfasts too expensive needs better TV in bedrooms"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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