To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
5/7/2011
"-"
My son had just got married and they were upgraded to an executive suite. Service was excellent and the staff most courteous, thank you.
31/5/2011
"The most enjoyable stay we`ve ever had in Belfast"
Location was great - so central and minimal road crossing and traffic. Staff were wonderful and hotel was so pristine and clean - and in addition we had a wonderful dinner there also. Highly recommended - we will definately book again
4/5/2011
"Would definitely recommend this hotel"
All the staff in the hotel were lovely, welcoming and friendly. Only one slight problem was the time it took to serve our dinner. Both nights we ate in the hotel we waited over an hour for our main course, but the food was delicious when it finally arrived.
27/3/2011
"Stylish hotel vert "
20/2/2011
"-"
Welcoming and helpful staff. Comfortable rooms. Great location. Will stay again.
14/2/2011
"Good value"
Good location, friendly staff. Impressive lobby with open fire. Room was very nice. The bar was a bit packed on the Saturday night so was a bit disappointing that we couldn`t have a drink and relax. Seems that non-residents go there a lot. Excellent breakfast and service
30/1/2011
"Bigger lay-by please Love the hotel it is very well designed you keep it sharp The staff are fab "
24/12/2010
"Top hotel,well priced"
First stay in Fitzwilliam hotel,me and my guests were all very impressed.The hotel itself is very modern and well decorated.Rooms very spacious as is the trendy bathroom. The staff were all very polite,friendly and helpful which is a big issue for me,they were a real plus point of the stay.
30/10/2010
"Best Hotel in Belfast"
The hotel is magnificant, beautifully presented, top quality room food and service eccellent. Highly recommended
6/10/2010
"best hotel by a mile"
loved everything about this hotel ,total luxury
13/9/2010
"very pleasant stay"
my husband and i really enjoyed our stay aat the ftzwilliam and would definately recomend it to friends
28/7/2010
"bruises from bedframe, repairs not fixed quickly or at all, charged for daily papers!"
2/6/2010
"Best hotel I have ever stayed in."
9/5/2010
"The staff were very helpful and very friendly. Will definetly go back again!"
29/3/2010
"Very relaxing and stylish with superb service and staff"
14/2/2010
"Great location with the added bonus of friendly staff"
This hotel was a great find. Lovely friendly staff welcome you into this modern location. Room facilities were great. Very comfortable beds...slept like a baby!
8/2/2010
"Excellent hotel with friendly, helpful staff, and a great location in Belfast."
Very nice, clean, well decorated rooms. T.V & stereo system plus free wifi connection. Breakfast was excellent. Thoroughly recommended.
13/12/2009
"Love this hotel would recommend to anyone"
7/9/2009
"Car Parking is a problem and should be part of the service of a 5 star hotel. £15 is excessive."
I thought The Hotel was fine. The staff were very friendly and efficient but I wouldn`t rate it 5 star. Corridors too dark and design of restaurant not great. cleanliness good and service excellent. I would stay again but wouldn`t pay for my car. £15 per night is ridiculous.
7/8/2009
"Ultra modern "
Bright airy hotel. Very clean with friendly staff and great position for access to city centre. Excellent restaurant and affordable. would definitely return.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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