make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
23/10/2014
"Ideal accomodation"
Travelling with young children means that traditional hotel rooms are often not suitable, so I was delighted to find these hotel apartments. They were just what we needed with plenty space for everyone to sit and/or play. Having access to a kitchen and dining table complete with spacious rooms and en suite facilities was just perfect. We all enjoyed our stay and I would return without hesitation.
2/7/2014
"Average hotel, not worth 285 for 2 nights"
25/5/2014
"-"
Kitchen area floor was not very clean and in the bedroom the bedside table lamp had a very long cable that posed a trip hazard.
22/5/2014
"Staff are excellent - friendly, helpful, make up for the fixtures and fittings. Staff 4*, rooms not "
13/4/2014
"Convinient bu noisy"
Close to tube. Clean and spacious apt. Road side room very noisy.
16/3/2014
"Fabulous Staff, really thoughtful, happy and considerate"
We loved our short stay, though, being on the first floor it was pretty noisy with mechanical sounds from the courtyard, possibly air conditioning unit, and other weird sounds from the pipework or similar. The decor is a little tired and in need of attention with a few things like handles missing, plug missing and bits of wallpaper torn off. The bed was quite uncomfortable sadly, but all sheets and environment in good state of cleanlinessl Thank you
20/2/2014
"Close to central London- comfy beds"
Rooms are apartments-for 2 people you don`t need the extra space but nice to have mini kitchen. Beds comfy and reception staff very helpful. 5 minute walk to tube and 15 minute ride to Piccadilly Circus. Down side blinds not curtains at windows and rooms very warm- heaters have a mind of their own even when apparently switched off. But at half the price of any other hotel in this range we would come again.
30/9/2013
"Photo idea needed???"
The hotel room itself was lovely, very clean warm and welcoming. On arrival to check in I was however asked for photo ID? I do not know why this was needed and hadn`t been informed before hand that I would need this. Luckily between the group we did have a drivers licence in which that photocopied but did not tell us why! The receptionist was very blunt and could have been a little welcoming. Apart from this strange set up the room and stay was nice.
20/8/2013
"smelly and noisy"
my advice to anyone is not to stay here. The carpet had various stains all over it, the fridge draws an cupboads smelt so bad the food i had put in there had to be thrown away. It was very noisy as our room backed on to the ally where the entrance is and a beer garden from the pub next door. On a main high street as well so traffic noise was also a problem. Bathroom was spotless as were the sheets...but judging by the rest of the place i darent check what was under them. The staff have a take it or leave it attitude to any problems such as our tv not working! Great position for access to central london but i would rather spend longer on a tube than stay here again.
26/5/2013
"great apartment"
upgraded to a 2 room apartment on arrival. Kitchen facilities in a separate lounge/tv/dining area. Comfortable bed. Clean fresh bathroom. 25 minute walk to Lords Cricket Ground. Would stay again and recommend to friends. very close to Kilburn Park tube station, and apartments easy to find. Tesco next door for supplies. Hint: bring own tea/coffee, not supplied in the apartment.
28/4/2013
"-"
Beeping low battery smoke alarm, asked staff to fix whilst out for dinner. This wasn`t done. Staff member then removed batteries to stop beeping. Some peeling countertops in kitchen. Very functional bathroom with no hook to hold showerhead up. However we simply wanted a place to rest our heads, and this served our purpose.
18/2/2013
"Highly recommended!"
Very clean accommodation, with all necessary requirements. Friendly and helpful staff. Quiet and peaceful location at night. Very close to tube station, however slightly far out from main tourist attractions. Would stay here again nonetheless.
3/12/2012
"so quartier"
i was very impressed with the apartment, so easy to find just a very short walk to tube station. the apartment was very clean,spacious and well equipped. it was quiet, conveninent for tesco express for our breakfast, bed was very comfortable and my friend slept well on the sofa bed. will definitely stay again. top marks 10/10
27/11/2012
"Convenient, Central, nice staff, helpful and friendly"
Nice apartment, poor lighting and not as clean as it could be. Carpets qute dirty. Nice furnishing and really helpful and friendly staff.
25/11/2012
"Awful place....never again!!!"
I booked this hotel as a surprise trip for my husband & children. However, on trying to settle down to sleep, we discovered the loudest boiler locked in a cupboard. This noise was so loud & disturbing that we actually had to leave the hotel as all other rooms were full. At 11pm we had no option but to drive the 2 hour journey back to Bournemouth. This completely ruined our weekend & my husband`s birthday & I would NEVER EVER recommend So Quartier Apartments to anyone. Also rating this accommodation 4 stars is far too optimistic. A 2 star would be far more agreeable. The pictures on this website are very misleading compared with what you actually get!!!! Also there is a nightclub next door, so we could hear the music from there too. Overall a terrible experience, one to never be repeated. Extrememly disappointed & frustrated!
2/11/2012
"-"
Swift check in, room really clean and quite well equipped. Would benefit from much better lighting particularly in the kitchen and the carpet in the living area, although clean, looked like it had been pulled from a skip and fitted by a two year old. Despite this it was good value and easily accessible by tube.
28/9/2012
"Great hotel"
The apartment is very nice ,clean and good service.
24/9/2012
"Very Noisy"
The staff were very friendly, and helpful with directions and transportation questions. I would not however stay here again because of the noise at night (midnight to 3 or 4 in the morning) every evening. The staff did address the problem, however it was young children making the noise, and it could not be resolved.
13/9/2012
"We enjoyed our stay"
The apartment was clean and comfortable. It is easy to find and only a stort walk up the road from the underground station. It is right next to a pub and the train line so take your ear plugs if you are a light sleeper. We would definately stay again.
25/8/2012
"Perfect place to enjoy London"
Will definitely stay here again... Staff were extremely helpful and friendly. Room was very spacious and clean and ideal for our needs as a family of four! Would definitely recommend these apartments to anybody visiting London. It is situated a stone throw from bus stops and tube stations that will take you anywhere you need to go.
15/8/2012
"Good value for money"
9/8/2012
"-"
The Reception Staff were pleasant and helpful, but on requesting replacement of missing items in the kitchen, ie no sink plug, l cereal bowl and a badly cracked mug, they took note, but these items never materialised. The Studio was clean overall and we would probably stay again.
6/6/2012
"Brilliant location!"
Really convenient for traveling around, staff very friendly. Only fault was no air conditioning, and if we opened the window it was quite noisy as our room was onto the Kilburn High Road.
17/3/2012
"Really dirty and poor service. try to over charge. "
7/12/2010
"Shower didnt work and had wrong room twice when we first checked in"
When we got there we were given a key and it was for a twin room when i booked a double, so we went back to reception and got another key - that didnt work in the door. So we finally got the right room and in the morning the shower didnt work, this wasnt convenient at all, firstly we were in a rush when we got there and were messed around wit rooms and then after a long day and night in london a shower in the morning would have been ideal - did not have time for a bath!!!
1/10/2010
"Definately problems"
Problem with room and sent to another hotel. Hotel was further from the centre and of lesser standard. Handled very poorly and a very disappointed to say the least
30/9/2010
"awful "
on arrival we were told there was a leak in our apartment so our first night was spent in the hotel across the road room was nice but had no window so it felt like we staying in a box and we felt this was a fire hazzard as we had no means of escape if there was a fire then on the second day we got into our apartment had no kettle, toaster didnt, work shower in bathroom didnt work although we reported these complaints nothing was done about it this was supposed to be a short break to cheer us up after a loss in the family sadly this wasnt achieved due to these faults
23/9/2010
"unprofessional"
very unprofessional. i was moved to a new crappy hotel (york hotel) due to so quatiers incompetence. I was treated unprofessionally and had a broken bed. it was a horrible experience
17/9/2010
"Don`t get excited"
Corriders are dark and smell strongly of Indian food. Apartments are very basic and carpets very dirty bed linen and bathroom were very clean but you do not feel like your in a nice place away from home it`s like a bed sit. It`s in a very noisy area we got woken up very early by the clashing of the pub barrels, trains passing by can be disturbing if your not used to this. Hotel staff are friendly. The hotel is quite far from theatre so not easy to get to after theatre and dinner we had to get a taxi as tubes stop Wich cost £25.00. Overall it`s a clean bed and place to stay bit not a treat like other hotels I`ve been to.
14/9/2010
"VALUE FOR MONEY"
We found the SO Quartier was good value for money for a family of four staying in London. We would use these serviced apartments again.
10/5/2010
"Good - although had minor issues"
Rooms looked lovely - however there were some slight issues - and while this didn`t spoil our stay- meant that not all of the guests had what was promised in the rooms. (e.g dvd didn`t work in one room, no bathroom plug in another room, pull out sofa bed didn`t work in another room). Hotel needs to perhaps pay attention to these issues as much as making the rooms look nice.
10/5/2010
"Decent for the price"
So Quartier was what I expected it to be - clean, relatively spacious and comfortable for a short stay. There were one or two things that reduced by score slightly - the hotel is not well signed from the road so we were glad we had a cabbie to help find it, there was no complimentary tea/coffee etc and the loo roll was a bit flimsy. Also, the lift was out of order for the whole weekend, which would have been a big problem if we were any higher up than the first floor as my Mum has arthtritis. However, overall the accomodation was perfectly decent and reception staff were very helpful.
26/4/2010
"-"
The staff members were very friendly and the place was very clean despite the fact that it was smelling a little bit. We will definitely be using your place again. Thank you. Reena, Hansa and Leslie.
6/4/2010
"good location and courteous staff"
lack of suitable power points in kitchen and lacked attention to detail with servicing appartment
12/3/2010
"-"
Hotel very clean only problem was the car park. I was informed it was £15 a night or £35 for the week, this was untrue as we were charged £15 a day we were there from Monday pm to Thursday lunch and had to pay another £15 making it a total of £60 for the three nights Not Happy!
18/2/2010
"Hugely convenient. Great Staff a little tired in places."
Stayed for a couple of nights, great location. The staff were very nice and helpful. Problems with heat in the room, too hot as previous room occupant left on the storage heaters. Some bits were a bit tired and no kitchen towels so had to use bath towels. Overall will definately use again in down in London with the family.
7/12/2009
"Great size!"
Had everything we needed for a comfortable stay, clean, close tube ride to the centre of London. Brilliant value for money. Me and the girls would definately stay again.
1/12/2009
"Very clean, warm and comfortable"
This hotel was easy to get to, on the train and underground routes. It was perfect for a weekend stay. The only thing missing was a hairdryer which I am sure we could have borrowed if we asked.
23/11/2009
"standard does not match website"
22/11/2009
"-"
Wouldn`t have said that the apartments were of 4* quality, but the apartments were lovely and spacious, much better than the usual cramped hotel rooms I have stayed in. Would definetly stay there again. Good value for money.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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