make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
1/1/2010
"-"
no room for us as they had over booked & hotel was not finished ! Re booked us to central london which meant we missed the start of the u2 gig at wembley which was for my wifes birthday present. did provide taxi for us but will not answer e mails for the free nights stay we were promised. all in all very disappointing & wont recommend.
7/12/2009
"the prefect finishing touch"
after the show was very pleased with the hotel staff were helpful and really nice to talk to, the room was great would consider coming back and doin another theatre break, food was great and reassonable price
15/11/2009
"-"
hotel in a good location, 2 min from kilburn park tube station, close to centre, overall hotel looks new and stylish , BUT BIG BIG PROBLEM , windowns dont open , and you cant see the day light, so is so difficult to wake up in the morning! also because of the window problem u have to realy only on air con and it gets sooooooooooo hot in the room!!! also all the stuff is friendly EXCEPT OF ONE VERY RUDE GUY AT RECEPTION, i felt like he was always doing me a favour :( not happy !
11/11/2009
"Room very nice decore bit small and dark but for one night fine. Nice change from big chain hotels"
Restaurant was good, friendly staff all very helpful. Bit of a pain with the car pack closing at 6.30 and the distance from hotel
16/10/2009
"modern new hotel"
12/10/2009
"Nice hotel, Good decor, well appointed and very quiet,"
Needs a user guide on how to use the shower (we drenched everything!). The breakfast needs a choice for those who prefer (because of their beliefs) not to eat pork (an English Breakfast doesn`t seem real without bacon - just replaced by turkey (made to look like bacon rashers)
7/10/2009
"well positioned hotel for people wanting easy access to the westend"
A new hotel in kilburn. Positioned in the busy kilburn high road, an arterial road into the heart of London. Though busy the rooms are well insulated. For sound though air con needs some adjustments. As the room was very hot. A few eateries though not spoil for choice. The room is well appointed with modern dark wood features. The rooms are certainly adequate for a stay over in London with a great shower.
4/10/2009
"-"
on a recent stay at this hotel my husband and i were very pleased and would use this hotel again without hesitation.The staff were friendly and helpfull the hotel itself is very modern and tastefully decorated,rooms were very clean and comfortable,there is a bar on the ground floor which had a dj both friday and saturday nights and breakfast was very good. Not a bad word to say about this hotel,definetely recommend it.
2/10/2009
"new hotel teething problems"
This was a brand new hotel the rooms were very luxurious and the hotel in a good location, we had a few teething problems with checking in (sent to an already occupied room) then no draught beer available as know one knew how to change a barrel, this last thing was no wake up call therefore missing half of our day in london, However the General manager and reception manager made more than a mens for this issues with their caring and apologetic attitude. We are planning another trip to london and would still use and recommend the hotel Quality Maitrise. We do genuinely believe the management team that these were teething issues and are looking forward to a problem free visit which will result in a excellent review being given. Do use this hotel as a good base for a stay in london and luxury hotel at a great rate.
29/9/2009
"Very nice hotel, but no natural light in the room."
There was a false window in our room so no natural light, I didn`t like waking up without morning light. but otherwise everything was very nice. The room was hot, but it had an air conditioner.
21/9/2009
"Good location, avarage overall."
An ideal location for our concert at Wembley Staduim. A clean hotel if strangely laid out. Full English was very nice and freshly cooked. Overall this was not a bad hotel but we have stayed in better across the City for a similar price. Staff seemed unsure of their roles and the breakfast area space was limited so be mindful when you go down for breakfast.
18/9/2009
"Good nights sleep but new hotel & things not working"
Despite being on a busy main road the hotel was quiet ,and the room and bed comfortable. But the wardrobe door would not open properly, the mini-bar was locked and the TV stopped working after a few minutes. Before it broke the TV showed it was a hotel broadband system and although the channels could be seen, there was no clue as to what was on - not very good at all. Vent-axia in the bathroom was not working. Other wise OK
17/9/2009
"Once we had checked in we were very impressed with the quality of the hotel for the price we paid. "
Arriving by car on a day when it decided to rain non stop was challenging. The hotel is sited right on a busy junction with no parking facilities we drove round the block 3 times before we took our life in our own hands pulled up, emptied the car and then asked `where can we park` We were given details of a car park just a few mins away, not sure if this is on the Hotel Website, if not would be really useful to put this in. Once we arrived in our room we were very impressed, although compact the decoration and overall standard was good. Although located on a busy High Street, we wouldn`t hear any road noise and we had a very pleasant stay. Thought they could have run to more than 2 teabags and coffee sachets etc!!
12/9/2009
"good stay"
very friendly, enjoyed fresh cooked breakfast. Bathrooms good keep them that way
10/9/2009
"Great quality room and good bar - ideal for Wenbley trips"
Best room I`ve stayed in at this price. Not sure I`d pay extra for the beakfast again - probably better to find a coffee shop - there are a few nearby.
7/9/2009
"Beautifuly Decorated"
2/9/2009
"excellent location right next to tube and train station"
ignore any bad reviews youve read for this new stylish contemporary hotel. it is indeed quality! yes its brand new, and yes they are still working on it. but where else in london would you get a room in a nice hotel for less than £100?!, exactly! we overlooked the main road in a small but perfectly formed room with no problems whatsoever. will definately return here if they keep the prices reasonable.
31/8/2009
"Enjoyable stay in nice surroundings"
16/8/2009
"The hotel will be nice when it`s finished!"
Good location and good decor where it is finished. During our stay the lift rarely worked and the stairway to first floor was dusty,unpainted and had bare plasterboard. The room was clean and obviously new. High spec bathroom. The telly was tricky to turn off and bathroom door caught on door frame. No ironing board or iron. Housekeeping said they would bring one to the room but after 10 mins wait we decided to go to breakfast creased! The continental breakfast was basic but pleasant.
14/8/2009
"Convenient and comfortable"
Brand spangly new hotel, still having some finishing touches. Very nicely decorated and convenient for the theatre - short tube ride. Only down side, stayed over on a Friday and there was a DJ in the bar below, very loud music until the early hours.
13/8/2009
"-"
lovely hotel with helpful friendly staff, rooms are a bit on the small side. Only problem i had was that as the building work is still not completed there were workmen outside the windows when i opened the blinds in the morning which was slightly disconcearting. Breakfast buffet had lots of choice. Would have rated exellent if the building work had been completed. Would stay there again.
10/8/2009
"lovely hotel but isn`t quite finished and rooms are too hot"
8/8/2009
"it`s ok"
The hotel is very nicely decorated with the room very nicely done too, slightly compact though(see note below for slight room issue) with a few problems like breakfast one day was down to one girl sorting it out alone and a disinterested chef, obviously this resulted in a minimal continental breakfast with clear your own table approach. Not enough seating available for breakfast either. Lack of communication between night staff and morning staff so that when our tiles fell off the bath panel at 10.30 at night ( I had to ask for a dust pan and brush to clear up before getting a response!) the morning staff were unaware that anything had occured. One very plus point is the evening meal available in the adjoining restaurant was superb and is highly recommended. Overall not bad for the money, but they need to sort out their staffing levels and their builder needs shooting those tiles were heavy landing on my foot!
7/8/2009
"-"
Clean and simple with mod cons. Contemporary decor and everything is new. Ideal for staying in London not to far from a tube station.
7/8/2009
"Internet didn`t work, cooling didn`t work, tv didn`t work, window didn`t open"
6/8/2009
"We wish you all the best and we enjoyed our stay"
6/8/2009
"Excellent!"
The stay was amazing, you could`nt have found a fault. Its perfect location with lively surroundings, shops, takeawys, coffee shops, retail shops there is everything. The price is outstansing and i will go there time an time again just dont put the price high. You get breakfast included and thats in a halal restaurant so its a plus point
6/8/2009
"when we 1st got there we got given a room that alreay had peoples luggage in, which i wasnt best imp"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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