make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
30/4/2012
"Beautiful Hotel at Heathrow"
We were pleasantly surprised by this well-maintained older hotel near the Heathrow airport. Getting to the hotel via the H4 Hoppa Bus was very convenient and we purchased return tickets from the driver for 8 pounds each. The hotel staff were very friendly and helpful. Our reservation was waiting for us and we had no problem even though we had not confirmed it before our arrival. The hotel restaurant served a variety of dishes and what we ordered was very good. The hotel has installed very thick windows, so it is not apparent that you are sitting right beside the runway of Heathrow; you cannot hear the planes unless the door is open. We had a very restful stay. The rooms were very nicely decorated and roomy. The trip back to the airport in the morning took about 30 minutes via the H4 Hoppa bus using our return ticket. We would highly recommend this hotel to future guests.
30/4/2012
"Such a relief to find a well appointed Hotel so very convenient for travel to airport"
24/4/2012
"Fair price for good hotel"
The hotel staff and environment was very good. Close to the airport and very easy access with the hoppa bus. The hotel building does show it`s age. A bit small but quite comfortable. Would visit again.
10/4/2012
"Ideal airport stopover."
31/3/2012
"staff/environs etc. excellent"
My only complaint is that i had aroom at the back of the hotel and am one of those people that like it as dark as possible, which was impossible because of the very bright floodlight shining through and around the closed curtains, making sleep very difficult
23/3/2012
"Superb value for money but most of all, excellent and courteous staff. "
Hotel currently undergoing refurbishment. Public areas very stylish. My bedroom needed some attention but was very clean and bed very comfortable. Highly recommended.
19/3/2012
"Fantastic!"
6/3/2012
"perfect for overnight stay-Close to airport"
Really close to Airport. Room lovely.Staff very helpful. Will stay again.
8/2/2012
"-"
Clean and comfortable. very helpful staff.
2/1/2012
"The hotel is dated. The bedroom is not soundproofed so the landing and takeoffs were ever present"
The Hotel is dated. The bedroom is not soundproofed so the landing and takeoffs were noisey until past midnight and from 6am in the morning. The breakfast was awful, the yoghurt a little rancid and the pastries dry and tasteless. They should have been fresh especially due to the fact that there were not many guests staying at the hotel and eating breakfast. It was also very overpriced for the continental breakfast. It was all extremely tired. However, the staff were polite and helpful. The bedroom was skimply furnished and the bathroom basic for a supposed 4 star hotel. We decided not to stay for a second booking but stayed at an alternative hotel, which was also 4 star but a much better standard.
1/1/2012
"Good nights sleep spoilt by overly noisy doors shutting (slamming)"
Resturant Menu in the rooms not the same as the Menu given in the Restuarant. So evening meal not as good as wished. I can`t see us returning.
15/12/2011
"Rundown"
Worn carpets, paint, furniture No free wifi No fridge No bottled water
18/11/2011
"great value for overnight at airport. very friendly and helpful staff."
good value close to airport. hoppa bus from door to door. Hotel clean rooms ok. Food good but service slightly slow. Buffet caters for all tastes, Would use hotel again and recommend to friends.
4/11/2011
"Great Hotel"
We booked this hotel as it was close to terminal 4 at Heathrow but the hotel proved to be exceptional value. The rooms are very comfortable and clean. We would definitely stay here and probably at one of their other hotels in London.
1/11/2011
"drinks and food overpriced"
4 star review but clearly run down and at best two star
19/10/2011
"Perfect overnighter for Heathrow flight"
All we needed was a clean comfortable room in a hotel close to Heathrow for an early morning start. This hotel was perfect for that. Warm welcoming service, food & bar service available, on the Hoppa route for all the terminals
16/10/2011
"Excellent location,excellent staff."
15/10/2011
"No space in bathroom for toiletries"
11/10/2011
"polite, helpful staff made our one night stay very easy. "
The Bus to Heathrow very early the next morning was very easy to catch. would recomend this hotel highly.
10/10/2011
"A comfortable and convenient hotel for easy access to the airport."
29/9/2011
"A bit tired but did the job"
26/9/2011
"Poor quality"
Having arrived after a long journey reception quickly dealt with booking in, however we were left to find our own room and carry our luggage to what seemed like the furthest room away. Our room was adequate but quite dated. We then went for dinner which was totally appalling, the fish cake was hard and over cooked, the potatoes were like soup and the chicken was dreadful. On departure we asked for a taxi which took so long to arrive that we missed our train.
24/9/2011
"GROSS!"
Mold in the bathroom.. dirty sheets and blankets. So glad I was only staying 1 night!
23/9/2011
"-"
Good hotel. Staff was very helpful and cordial. However, restaurant is too expensive, as was usage of your very slow and difficult computers. Also, no hair dryer in my room. which I discovered after washig my hair in preparation for quick departure on the morning of 9-23. Had to leave with wet hair. .
13/9/2011
"Quite Satisfied"
No complaints, every thing was to our liking. keep up the good work.
13/9/2011
"You could advise potential customers that it is better to take a taxi from the underground."
The hoppa bus from underground terminal 5 station, took an hour to reach the hotel, even though the Thistle hotel is the nearest one to Terminal 5. The bus went to every other hotel on its route, before going to the Thistle. A taxi would have been a much better idea, and only slightly more expensive..
11/9/2011
"Enjoyable stay"
Very handy to Heathrow airport, nice bar with view over Heathrow airport, lovely resturant and quite a good menu
28/8/2011
"Budget rate, but noisy with guest and servicing, especially early late at night and early morning"
27/8/2011
"wonderful staff"
Considering the price of the room i found the accommodation more than satisfactory, the bed really comfortable and the staff amazing. Breakfast was good value too. I wll recommend the hotel to anyone travelling to London. Thankyou for the upgrade.
15/8/2011
"Convenient and well priced"
Overall the hotel was fine, staff were polite and helpful, the room was clean and comfortable and the breakfast was excellent. Unfortunately the bar by comparison, was lacking. Following a long flight we were looking forward to a relaxing drink, however, the bar lacked a decent ale and the bar person did not know the difference between wines. With all the first class brewers in and around London, it was dissapointing to find largers and ciders but no real ale at the bar. You should also consider, that free wireless internet in hotel rooms is standard these days and would benefits the customer and the hotel mutually. Otherwise, our stay was very comfortable and we would certainly return to stay with you again.
9/8/2011
"Excellent service and great food for a modest cost"
It was a happy surprise to stay at the Thistle Heathrow. We`d expected to have very limited accommodations and service based on the modest cost of the room with full breakfast. instead, we had special service from Prashant at the desk, who helped us print out boarding passes for the next day`s flight, and we had special attention from Amender in the hotel dining room who understood our exhaustion and thirst and brought us a pitcher of water with lemon and a pot of excellent coffee rather than the usual glass and cup. I will recommend Thistle to others on an ongoing basis and look forward to finding other Thistles on my next trip to Great Britain.
27/7/2011
"Ground floor room was a blessing, though room 618 was a long drag for a couple of oldieswith four p"
Good value
26/7/2011
"Too noisy but convenient"
I liked being able to get the free bus to and from the airport, and having a decent restaurant there was better than having to walk down the road to some fast food place. The room was also quite pleasant. What spoiled this hotel for me was that, although I asked for a quiet room, I was given one in the corridor leading to the registration desk and was thus kept awake by people yelling at each other and slamming doors. Since I had to get up at 5.30 am, this was irritating. The wakeup call was also a bit late, though it didn`t matter, as I was awake anyway.
5/7/2011
"Room was sweet"
excellent how driver was there on our departure Room was lovely Maybey some more tourist friendly brouchures, maps ect. available
17/6/2011
"Clean efficient and close to Heathrow "
Excellent bus service
13/6/2011
"-"
Some areas are looking a little tired but service and staff very good.
31/5/2011
"Excellent location for commuting around London by public transport"
Clean friendly hotel in a lovely village location.
31/5/2011
"Lack of lift and long corridors difficult when dealing with luggage in the middle of the night"
30/5/2011
"We would not recommend this disaster of a hotel to anyone"
29/5/2011
"Surprised no facilities for disabled. We had negotiate steps even for ground floor rooms."
In need of redecoration and disabled facilities. Not even walk in showers.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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