To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
27/11/2017
"Extremely welcoming and helpful"
Had two nights stay here for my partners 40th on arrival we were welcomed with a well needed glass of juice, our check in was quick and easy and we were treated to a chocolate cake delivered to the room for my partners birthday! Couldn`t fault the room or the breakfast! Certainly will stay again!
23/10/2017
"Directions to hotel were wrong "
Fantastic location for all attractions and amenities
26/8/2017
"very modern comfortable and high standards"
27/5/2017
"Lovely hotel"
Good location to Big Ben, London eye, Houses of Parliament . Room good size very clean. Would definitely go back
21/3/2017
"Restaurant staff amazing - very helpful and cheerful"
Housekeeping staff very polite, but didn`t find one that spoke English, so they couldn`t understand what I was asking for. When lady did come to room with extra bits, she didn`t touch bed or empty two full bins. Maybe I just encountered a trainee but when paying so much for room, would expect room cleaning etc. every day.
19/2/2017
"Very nice hotel!"
12/2/2017
"Excellent service"
From the moment we arrived the hotel staff were very attentive. The room was really nice and the bed was comfy. Dinner was a little pricey but we thoroughly enjoyed it and it was a lovely weekend we decided to spoil ourselves. Breakfast was also very nice with a very good choice of food.
12/2/2017
"-"
Ideally located for a London break in walking distance if the London Eye and its not too far from the theatre quarter either. Lovely room and very quiet no traffic noise which is always a plus in the capital
1/2/2017
"-"
Excellent hotel, attentive service, good quality rooms would use again and recommend to family and friends
29/1/2017
"Luxurious"
Clean, comfortable and in a good situation for visiting the sites of London.
23/1/2017
"Wonderful location, clean and modern, excellent service"
This hotel is brilliant. Superbly located for anywhere in central london, great views, and fabulous service from all the staff we encountered. Would definitely recommend.
17/1/2017
"Wow! Love this hotel. "
Loved this hotel. Luxury! Our room was gorgeous and had everything we could wish for! Staff were so friendly and professional they made our stay fantastic. Would definitely recommend.
16/1/2017
"-"
Great location for sites attractions and the tube , lovely hotel , very comfy bed and a great breakfast!
28/11/2016
"Lovely hotel, great location and beautiful views from our room"
Have stayed at this hotel 3 times and always book here with a show. Staff are very friendly and there is just a lovely ambience about it.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.