Leonardo Hotel Leeds reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 189 reviews

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Guest rating:

13/6/2012

"-"

luvly staff, one drawback though! shower needs updating in room 317 bit we are happy to be coming back in july for our daughters graduation. very spacious room.

Guest rating:

14/5/2012

"One of the best Hotels i have visited in the UK"

The hotel on arrival was very clean and tidy and spacious in the reception area. The staff always friendly and helpful. The room was very spacious, even though we had a double and a single bed in it. clean and tidy room, although the view was not ideal! I would reccommend this hotel to anyone. we are in fact going to liverpool and are booking the jury`s inn for this trip

Guest rating:

26/4/2012

"shower did not work"

asked for milk at 1800hrs. not received by 23oohrs. had to ask again. Reasonable hotel let down by attention to detail. Wil use again

Guest rating:

20/3/2012

"Hotel Visit"

I found this hotel to be friendly, warm and very clean . I would recommend this hotel.

Guest rating:

5/3/2012

"Excellent Hotel - Staff very friendly and helpful , good location , nice room and good breakfast"

Guest rating:

27/2/2012

"-"

good breakfast well worth the price!

Guest rating:

13/2/2012

"doe what it says on the tin"

A well appointed chain hotel. Comfortable and convienient for the town. A very bad view from all windows on the rear of the hotel as it appears a massive demolition job is taking place.I stay here quite regularly and the standard never varies, WIFi only available for free in the lobby. The area is close to some excellent eateries and early in the week some great deals to be had, overall it does what it says on the tin and will be the repeat booking hotel in Leeds

Guest rating:

10/2/2012

"Good value for money, clean and tidy"

Excellent location Professional friendly service on reception Let down by heating not working in room on what was a very cold night

Guest rating:

29/1/2012

"-"

Excellent service! Great breakfast! Drinks a bit pricey in the bar!

Guest rating:

28/1/2012

"Clean throughout with helpful friendly staff"

Guest rating:

17/1/2012

"Good location but very cold rooms"

Our second visit to this hotel, its is in a good location to walk into town but has no real parking places you have to park in multi storey at the Amouries and its quite a walk! If you happen to go when its cold be warned the rooms are FREEZING we had to ask for a heater which they did bring but it was the size of a postage stamp!

Guest rating:

16/1/2012

"Enjoyed Leeds but had problems with the hotel room"

Very pleasant and helpful staff on reception. Parking is an issue as the car park jury`s suggest u use is too far away for us to walk with cases often on uneven cobbled roads we mentioned the heating wasn`t,t working and they said they would send someone up to look at it as it had been blowing cold air out since we arrived. They eventually gave us a floor heater which was good however the electric went off during the Night and we couldn`t see our way to the toilet or use the kettle or the heater it was minus 5 outside. There were smokers on our floor and the fans in the ceilings were very Noisy through night even though there was no heat coming from them. The location was good a nice walk into town and plenty restaurants near by but would on stay if we got an excellent rate.

Guest rating:

9/1/2012

"quiet and comfortable"

We didn`t report it. Breakfast very good, well worth the money, set us up all day. 5 mins walk from city centre, plenty going on nearby. Would definately stay here again, staff very friendly and helpful.

Guest rating:

4/1/2012

"Friendly and clean"

Excellent budget hotel-will stay again

Guest rating:

3/12/2011

"good/clean/helpful attractive staff"

Guest rating:

28/11/2011

"Good value"

Staff were polite, hotel and room were clean (though shower curtain pretty stained and shower was quite weak), close to town and quiet enough so we could sleep well- in fact what woke us up was an email requesting feedback on our stay which was sent at 5.20am on Saturday morning! I would stay here again, good facilities for the price.

Guest rating:

28/11/2011

"-"

My disabled son and his PA`s recently stayed one night in a triple room. The room was very clean and comfortable however it was cold. The hotel is ideally situated for exploring Leeds and shopping so I will book again in the future.

Guest rating:

28/11/2011

"Freindly atmosphere!"

As soon as we walked in we were greeted by very friendly staff, room was clean and had a lovely view over the river and the Christmas tree! The breakfast was gorgeous, plenty of choice and smelt delcious when we came down to the restaurant in the morning! I would definately stay in the Jurys Hotel again and will recommend it to my friends!

Guest rating:

21/11/2011

"Overall excellent experience"

Reception was clean and welcoming. Rooms were clean and adequate. Evening meal and breakfast lovel very tasty. All staff friendly and helpful. Excellent location walking distance to shops and bars but far enough not to be disturbed. Can`t wait to return.

Guest rating:

21/11/2011

"-"

Very comfortable

Guest rating:

13/11/2011

"Good clean hotel with friendly staff. "

Guest rating:

13/11/2011

"-"

Excellent value for money through yourselves would definitely return, breakfast fantastic a great choice of food to suit all tastes. Very well located and the restaurants and bars in close proximity are very tasteful. Very pleasant staff and a welcoming hotel on arrival. great service from your website too will be using you again for our next trip.

Guest rating:

7/11/2011

"great location,very clean,good breakfast"

Guest rating:

1/11/2011

"very clean and tidy room staff very helpful"

I really enjoyed my stay at the jurys inn and will stay there again in the future.

Guest rating:

30/10/2011

"V noisy `vent` in our bedroom-woke us several times. Noisy doors people opening/closing during night"

Guest rating:

30/10/2011

"-"

Overall the hotel was very comfortable, and all staff were very helpful, and I would definitely stay again! Only slight niggle was that we booked 2 double rooms for 2nights. Both my and my sisters rooms were ajoining rooms, but not to oneanother. It was fine the first night as nobody was staying in the joining rooms, but on the 2nd night, in both joining rooms, other fairly noisey people were staying and coming and going at all sorts of hours of the night. We wondered why, as we had booked 2 rooms, they did not give us the rooms that joined as atleast we knew eachother, and we would be coming and going at the same times. Only a small niggle, but alittle bit of annoyance that could have easily been avoided.

Guest rating:

29/10/2011

"-"

Reception desk staff a little slow and lacking confidence during the check in, not very forth coming with information regarding hotel facilities and their location. Room very clean as are communal areas. All in all not a bad hotel and value for money.

Guest rating:

19/10/2011

"The staff where very friendly and keen to help."

i would gladly stay at the Jurys Inn Leeds in the future

Guest rating:

17/10/2011

"nice and clean"

Although there was some trouble next door to ours, the police seemed to deal with it quickly and quietly. The breakfast was exceptionally good for the price. I would deffinately go there again.

Guest rating:

17/10/2011

"Great Hotel"

Very pleasant stay. Hotel had some nice facilities. Not as central as some hotels in Leeds City but very pleasant surroundings in the wharf. Room was clean and beds were comfy. Water pressure in the shower was not the best but you can`t expect it to be the best on the 8th floor.

Guest rating:

16/10/2011

"Did the job"

Guest rating:

16/10/2011

"-"

We stayed on the 7th floor - good spoke to people on the 1st and 2nd and a nightmare. Water and ice machines for some reason turned off later in the evening so no water to be had late at night - could not understand the reason for this. The security staff in the evening were very helpful. Some of front of desk staff need a wee lesson on customer care and to smile. Otherwise great central hotel - very clean and excellant rooms.

Guest rating:

11/10/2011

"Friendly staff, clean, value for money but beds could be comfier!"

Guest rating:

11/10/2011

"-"

Very nice relaxed atmosphere. Thoroughly enjoyed my stay.

Guest rating:

10/10/2011

"excellent value but...."

the walls are vey thin, which doesn`t help when you have someone apparently practising their tuba on Sunday morning. also had a loud buzzing noise through a vent, which seemed to be whenever anyone on our floor took a shower - weird but annoying. having said that can`t really moan for such a decent hotel for £40 per night - was clean and staff were efficient.nice enough location although parking is a pain in the butt. given the price we`d probably stay there again

Guest rating:

4/10/2011

"I enjoy this hotel every time i come to support the leeds united team ,staff always very helpful."

Guest rating:

3/10/2011

"JUST THE JOB"

Centrally located near rail and bus stations, we stayed at this hotel over the weekend of 1st October 2011. The rooms and facilities were excellent and the staff cheerful and helpful. Just the job!

Guest rating:

17/9/2011

"Very noisy room"

An email has been sent to you explaining the problems I experienced

Guest rating:

11/9/2011

"lovely hotel and great breakfast"

Guest rating:

5/9/2011

"SMALL "MOANS" BUT THE STAFF WERE FANTASTIC. "

The key to my room wouldn`t operate on 3 occasions. There was no soap. No biscuits. I could not open the window. My request for room service was met with "You will have to come downstairs to get and pay for it" but a friendly member of staf eventually delivered it. Apart from that, the room was excellent, the breakfasts very very good and though I did have a few difficulties, above, the staff were helpful.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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