The Bristol Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

93%  based on 52 reviews

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Guest rating:

23/2/2015

"Excellent hearty breakfast and convenient parking"

Guest rating:

14/2/2015

"3rd stay in 2 years"

Always had a great stay. Staff polite and helpful. Was given a complimentary upgrade. Love over looking the waterfront. Rooms very clean and modern. Hairdryer and iron in rooms which is helpful. Will definitely stay again.

Guest rating:

9/12/2014

"-"

We booked the Bristol Hotel because of it`s situation on the waterfront and we weren`t disappointed.

Guest rating:

24/10/2014

"Lovely hotel overlooking the harbour"

It is a great spot to stay around the harbour. The room is large with very comfortable bed but bathroom small. Staff very friendly and helpful

Guest rating:

19/10/2014

"Great position, but overpriced for such as small room."

Guest rating:

16/9/2014

"-"

Small room with rubbish view onto what they called the courtyard. First of all put us in room that was even smaller and had no bath in the bathroom. We asked to be moved and were no problem but the downside was the view. Room next door were loud talkers and we could hear them from early in the morning.

Guest rating:

15/9/2014

"A busy well run hotel in the centre of Bristol."

After booking in to our room, we found a problem with the hand basin in the bathroom, we called reception and reported the problem. A duty manager arrived to try and fix the problem within 5 minutes, without success. 5 minutes later we were upgraded to another room without question - an example of great customer service. We had an excellent one night stay at this hotel.

Guest rating:

8/9/2014

"Very good hotel"

Excellent location on the harbourside close to bars and restaurants. Decor good, staff efficient and helpful. Breakfast very good. Free wifi and parking. If you are a light sleeper ask for a quiet room that faces inwards.

Guest rating:

26/8/2014

"-"

Ev

Guest rating:

18/8/2014

"exceptional service"

Arrived to be greeted by very friendly staff, offered a room choice, free upgrade and 2 cocktail drinks vouchers to help us celebrate our wedding anniversary. The rooms lovely and clean and spacious. A little confused about the room lighting but we worked it out, also didn`t find the tea making facilities until just before check out. We will definitely be back:-) For us at least 5*+

Guest rating:

17/8/2014

"Great hotel "

Stayed in many 5* hotels but never a Doyle. Have absolutely no hesitation to recommend the Bristol to anyone looking for a comfortable and welcoming stay. The room I stayed in was superior and decorated and furnished to a high standard, the bed comfy and clean. What particularly impressed me was the decent 2200w hair dryer, personal ironing board, iron, fan, free safe and superbly appointed hospitality tray. I will definitely be returning next time I visit my daughter at uni. Well done the Bristol, compliments to all the staff.

Guest rating:

28/7/2014

"The staff couldn`t do enough to help "

Lovely hotel lovely people, perfect location. Breakfast was so nice the choice was perfect and the staff were so polite and always on hand to help

Guest rating:

14/7/2014

"Very Nice Hotel in great location."

Very good quality hotel in heart of Bristol. Staff very diligent and courteous.

Guest rating:

6/7/2014

"Breakfast very good especially the smoked salmon"

Bed room a touch on the small side

Guest rating:

24/6/2014

"-"

Well placed for exploring harbour and city.Very friendly staff and excellent food. Our room was very comfortable the bathroom could have been larger though

Guest rating:

20/4/2014

"-"

Our room was cold and we couldn`t find any form of heating.

Guest rating:

20/4/2014

"Very friendlly staff"

My wife and I arrived at hotel having booked a standerd double room on line,was upgraded to a delux room with a queen size bed,a lovely suprise, seeing it was Easter wekend.The room was a very good size clean and well laid out with a couple of comfortabie arm chairs and small table and a good coffee machine which was a nice touch.A good size flat screen tv.It was a pleasant room to go back too after exploring a couple of days round Bristol.All the staff we spoke to were very friendly and helpfull.We pre booked breakfast for the 2 days ,we both had full English which was very nice but could have been a bit hotter.All in all we had a very pleasant stay at The Bristol Hotel and the parking was free,would go back if we visited Bristol agian.

Guest rating:

20/4/2014

"Shower Room could be larger with somewhere to hang the damp towels under basin position not adequat"

Guest rating:

6/4/2014

"Comfortable ff"

Guest rating:

27/3/2014

"-"

Room was to a nice standard, nice firm comfortable bed but breakfast wasn`t very warm

Guest rating:

26/3/2014

"Excellent hotel"

Good hotel, great location,comfortable beds, very clean. Staff attentive and courteous. Free parking,good breakfast

Guest rating:

17/3/2014

"Great position in the heart of Bristol "

Highly recommend as a hotel to say if you are visiting Bristol, great position, great free w fi , free car parking , nice food clean rooms

Guest rating:

10/3/2014

"Very comfortable hotel"

A great hotel near the city centre. Room was comfortable with a good view of the waterfront. Buffet breakfast had plenty to choose from and complimentary car parking was included. All in a very enjoyable stay all be it for one night. Would stay again and would recommend.

Guest rating:

8/3/2014

"-"

Couldn`t fault this hotel. Given a superior room with harbourside view. Breakfast excellent. Staff friendly and professional.

Guest rating:

9/2/2014

"A place to stay in Bristol ideally located with excellent service"

Saturday night in Bristol a great hotel offered a room away from the harbour as the pubs on the harbour are noisy. Good breakfast Inc. and added plus car parking was complimentary

Guest rating:

4/2/2014

"Comfortable hotel, great location"

Comfortable room, if a little small for two in a standard? double bed with walk-in shower. Staff very helpful (shwoer leak was fixed) and free weekend parking in adjacent NCP. Buffet breakfast was very good and location near all bars & restaurants in harbourside was excellent.

Guest rating:

18/11/2013

"Everything about this hotel was wonderful - very helpful and obliging staff - fabulous facilities!"

Would definately stay here again - excellent location- free parking was an added bonus - bed was one of the most comfortable I have had in a hotel, and breakfast guaranteed to add the pounds (weight) with extensive choices and reasonable in a lovely setting alongside the river. Can`t wait to find an excuse to visit again.

Guest rating:

11/5/2013

"Lovely hotel for a special stay - ours was for a trip to see Michael Ball at the Colston Hall."

Room was wonderful, breakfast excellent and with the adjoining car parking made the hotel a good choice for a stay in central Bristol. The staff were most helpful. We will definitely stay again.

Guest rating:

17/11/2012

"First Class "

Top marks to a first class hotel! Very friendly and helpful staff. Luxurious rooms. Excellent cuisine. Free parking. Will definitely stay here again!

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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