Grafton Capital reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

84%  based on 448 reviews

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Guest rating:

1/9/2014

"Hotel is central to all facilities, staff very helpful & friendly. Breakfast excellent. "

Would use again.

Guest rating:

28/8/2014

"central location good food"

staff courteous room adequate. overall stay good . would use this hotel again.

Guest rating:

25/8/2014

"-"

Hotel needs an upgrade, very out of date furnishings. Plug sockets dangerous. Bathroom dirty. Do not use room safe...not secure. Staff very friendly.

Guest rating:

14/8/2014

"-"

Spent couple days here with my daughter on a shopping trip. Hotel was in a great location, close to all shops on Grafton Street etc Rooms are basic but large enough, clean, warm and comfortable. All you could want for short stay. Would definitely recommend.

Guest rating:

5/8/2014

"-"

Great location, nice and clean, staff very helpful anything we asked for was there within 5 mins. We had a room at the front, it was very noisy and unless the rooms at the back are quieter I would not stay there again.

Guest rating:

29/7/2014

"Good location"

Had a great time the only problem we had was the bar is not open during the week other than that it was very clean with friendly and helpful staff.

Guest rating:

21/7/2014

"great location in the heart of all the buzz!"

Guest rating:

20/7/2014

"-"

Top location, yes older hotel but well maintained friendly staff and excellent value

Guest rating:

16/7/2014

"Great location and friendly staff"

Guest rating:

30/6/2014

"Bathroom was a bit mouldy and tired"

Guest rating:

27/6/2014

"In serious need of refurbishment. Noisy. Terrible breakfast. Pleasant and helpful staff , however. "

Rundown appearance. Glass canopy over main entrance was filthy-accrued over years. Bedroom carpet heavily stained in many places. Ancient TV , furnishing old and unbeautiful. The worst breakfast (£8 extra) I`ve ever encountered. Cheapest possible ingredients. Only the toast was edible.

Guest rating:

21/6/2014

"Clean comfortable room, great staff but avoid Room 319 if you want to sleep!"

The location is great and the staff are very helpful. I was allowed to stay several hours after my noon checkout as it was more convenient for me. However, on the Tuesday night I couldn`t get to sleep before 1am as the music form the bar next door was deafening. If you`re partying yourself, it`s not likely to be a problem but if you`re working in Dublin, it`s a real pain! The following nights were far quieter. On the whole I would recommend as it`s a decent hotel for a fair price in an expensive city.

Guest rating:

8/6/2014

"Convenient to everything, shopping centre, Grafton Street & bars, lots of bars."

The hotel may be a bit dated but its clean and comfortable. Staff extremely friendly. Towels are clean & soft. Bed is big & cosy. The convenience to the town is excellent for the money. We have already decided to return and stay but longer this time.

Guest rating:

26/5/2014

"Great hotel."

Really good hotel with a great central location. Staff were extremely helpful. Will highly recommend this hotel to anyone l know looking to visit Dublin.

Guest rating:

24/4/2014

"Rooms old decor but smelled and looked clean."

This hotel was a bargain price and my only criticism is that wifi was only available on 1st floor and really wasn`t very good. This meant I could not work at the hotel without connecting to my phones 3G.

Guest rating:

19/4/2014

"great value for a central location but can be noisy on Sat night"

Guest rating:

11/3/2014

"Seagulls - Roadworks and Nite Club"

Stayed here before and its a decent hotel. Spoilt this time by early morning Roadworks right outside and pesky Seagulls ! Some noise from revellers smoking outside the Niteclub but hey this is Dublin so don`t expect it to be a Library!

Guest rating:

9/3/2014

"Big burn in carpet breakfast over done bacon baked "

Nice stay very central this is my fourth time to stay I will stay here again

Guest rating:

28/2/2014

"Value for money"

My husband and I had a lovely four day mid week break in this very centrally situated hotel near Grafton Street? The bedroom was clean, comfortable and heated to a good temperature. Wi fi was free and breakfast was very good value for the price.

Guest rating:

22/1/2014

"friendly and excellent location Hotel"

Stayed here several times now, it has a great location and the staff are friendly and very helpful

Guest rating:

6/11/2013

"good value for money"

clean and central

Guest rating:

5/11/2013

"Simple, basic, good value"

Guest rating:

5/11/2013

"Fantastic hotel,perfectly situated to all the main areas of interest in Dublin "

Great hotel,fantastic staff,easy to get to from main railway station,great area,easy walking distance to all the areas for bars & restuarants,will be back

Guest rating:

2/11/2013

"Need Updating"

Staff were very pleasant and did change my room when asked as I had been allocated a room over the bar which was not very good as I had a 4 year child with me. The bathroom was a little dirty this could have been due to the mould around the shower. Breakfast was excellent overall was a good stay.

Guest rating:

20/10/2013

"Don`t stay Friday & Saturday night - noise from Hotel incredibly noisy"

Excellent room - service was great - hotel situated close to all amenities

Guest rating:

19/10/2013

"Looking forward to another visit"

Guest rating:

18/10/2013

"Clean and spacious!"

Aesthetically pleasing hotel with plenty of character. Bathroom and room nice and clean. TV reception poor/pointless, but room served it`s purpose very nicely. Staff helpful too. Recommend on a budget.

Guest rating:

7/10/2013

"Noisey"

Room was very noisey, could easily hear crowd outside. The room was also located beside staff elevator so there was more noise. On top of this the guy in room beside us was crying all night for some reason ! Terrible experience. Staff were not friendly.

Guest rating:

3/10/2013

"Good location"

Nice hotel, bar closed in the week tho! Pub opposite, the hairy lemon, does great breakfasts and great Guinness

Guest rating:

29/9/2013

"Nightclubs and hotels don`t mix well"

Awful nightclub disco music booming through room until 4 am. No sleep and exhausted. I would not stay there again.

Guest rating:

18/9/2013

"-"

Hotel was in great central location! Room was clean but very basic and the decor was very dated. Overall I was generally pleased with the accomodation.

Guest rating:

13/9/2013

"-"

Decent clean accommodation at a reasonable price. Everything worked and breakfast was fine Easy walking distance to Grafton street, Temple Bar and most Dublin tourist traps.

Guest rating:

13/9/2013

"Midweek City Break -"

Lovely hotel placed within a 10 minute walk of temple bar but far enough so it isn`t noisy. A news store opposite which is handy and very clean surroundings. The hotel itself has very helpful staff, letting us check in 5 hours early after an early flight into Dublin and kept our baggage whilst we checked out and went around town. Free WIFI on the second floor but as we were on the 5th i couldn`t get a signal. Free view in the room which is very clean and bed very very comfy. All in all a very nice hotel and i would stay again, Having been to Dublin five times this is up there in my top 2 hotels. Recommended

Guest rating:

26/8/2013

"-"

Entrance to hotel is grim, staff were unfriendly and not very helpful! Bar was not open! Bedroom was clean but very old fashioned, very difficult to sleep due to uncomfortable bed and the heat in room was unbearable - no way to control temperature and if window was opened the city noise would have been alot louder! Only positive of this hotel is the location - directly behind Stephen`s Green Shopping centre!

Guest rating:

25/8/2013

"Great location, friendly staff, decor could use a refresh. "

Guest rating:

24/8/2013

"Great Hotel"

I have stayed here several times and always find it clean, staff happy and helpful, perfect location

Guest rating:

23/8/2013

"Nice room friendly breakfast crap"

Guest rating:

13/8/2013

"-"

I was on business & there was no wifi available except on the first floor. Not ideal

Guest rating:

11/8/2013

"Grafton Hotel."

Although we enjoyed our stay we feel the hotel would benefit from a bit of a facelift.A lot of the furniture was well worn and rather dated,the room we stayed in although adequate the furniture and fittings definetely needed replacing.

Guest rating:

21/7/2013

"Great location but hotel a bit tired"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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