Montague on the Gardens reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

95%  based on 153 reviews

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Guest rating:

15/4/2010

"Luxurious room, Excellant facilities and breakfast and very helpful and friendly staff"

This is our 4th visit to the Montague and it never disappoints, in fact the rooms appear to have been recently re-decorated to an exceptionally high standard and the carpet in the hall was so luxurious it was like walking on cushions! The breakfast as ever was superb with unlimited fresh fruit and juice as well as the standard cooked breakfast. The staff couldn`t be friendlier, our only small gripe was the price of the drinks in the bar! We will definitely be returning as we are always guarenteed a luxurious and enjoyable stay when we want to treat ourselves (which isn`t often!)

Guest rating:

24/3/2010

"All the Staff were exceedingly friendly and helpful."

Guest rating:

16/3/2010

"Excellent decor, service, food and location"

Guest rating:

28/2/2010

"Reccomend you stay"

Nice hotel very opulent staff very pleasant and helpful. Small problem trying to control the heating too hot or too cold.

Guest rating:

19/1/2010

"Gorgeous foyer and wonderful pictures. Sadly, small details are overlooked."

The bed was made up with sheets designed for a doll`s house. No attempt had been made to tuck the sheets in and so as soon as we climbed into bed they immediately rumpled up, creating great discomfort. The saucer for one of the cups was a size too large, so the cup slithered around. The staff are very friendly and welcoming.

Guest rating:

20/10/2009

"-"

My mum and I enjoyed our stay in the Montague, this was our first time staying there. The hotel is very convenient and the staff were very helpful and pleasant and we were always greeted with a smile. Had a fab weekend in London.

Guest rating:

18/10/2009

"absolutely lovely"

From the moment we stepped through the door, the service was superb, with the staff going above and beyond their duties to ensure we had a perfect stay. The room, although compact, was beautifully decorated and immaculate and clean. As it was our first anniversary, they gave us a card and heart shaped biscuits. They even turned down the beds and ran a petal filled bath with floating candles and sprinkled rose petals on our bed. Amazing.

Guest rating:

14/10/2009

"Exepensive hotel. Excellent service"

Quite well run hotel convenient to the theatre and Royal Opera House. Struggles with breakfast as basically insufficient space and staff rushed off their feet

Guest rating:

12/10/2009

"-"

A group of loud noisy women spoilt what should have been a wonderful breakfast - but at least we now know their life histories !!!!!!!!!!!!!!!!

Guest rating:

16/9/2009

"All staff extremely polite and helpful, nothing was to much trouble."

Ground floor toilets smelt of drains which became worse as the day progressed. A great shame because the decor was beautiful and they were very clean.

Guest rating:

14/9/2009

"4* status / 6* rating"

Hotel was first class. Anyone looking to stay in London should not overlook this hotel, it is must to stay. Was fully booked when stayed which is good testiment to the standard but yet the hotel never felt over crowded. Central to London, underground less then 5 mins walk (via Park).

Guest rating:

12/9/2009

"A most welcoming hotel"

The hotel was very clean, quiet and comfortable, with friendly staff anxious to help. The breakfast was particularly good, with fresh fruit of all sorts, including beautiful strawberries. The position, so close to the British Museum, could not have been more convenient.

Guest rating:

7/9/2009

"Overall customer care was excellent."

Had a very enjoyable short stay. Hotel facilities are excellent and the staff made our stay a very pleasant experience. Did not sample the restaurant but the cooked breakfast was first class. The only niggles were in our double room. The sash window did not close properly, causing a lack of sound insulation at night. Also, the loo did not flush very well.

Guest rating:

31/8/2009

"Fabulous hotel, a real gem within walking distance of Covent Garden."

Beautifully presented inside and out with very attentive staff. Lovely conservatory and lounge areas and a charming room. A full tour of all their facilities was given on arrival, prompting us to make the most of our stay. I would book this hotel again in a flash!

Guest rating:

19/8/2009

"Friendly, personal service with good attention to detail"

Guest rating:

18/8/2009

"Had a great stay, very welcoming"

Guest rating:

17/8/2009

"Good location, good service though standard rooms on the small side. "

Guest rating:

12/8/2009

"Excellent hotel, staff very pleasant and helpful, great location"

Bedroom not huge, but has everything you could need, quite a small hotel, has lovely intimate feel, close to Covent Garden, West End etc. Would reccomend.

Guest rating:

7/8/2009

"Excellent Service, Good Location, Good Value"

My stay (3 nights) at the Montague was excellent. The location is very convenient if you are interested in the British Museum - its like a 3 minute walk to the front entrace. The Holborn and Russel Square tube stations on the Piccadilly lines are very close, and it was a leisurely walk into Soho, to Trafalgar Square, and The Mall. The staff were extremely friendly and eager to help. The room was very small, but it was clean, well designed, nice looking, and well stocked. The room service was very good and efficient. Its not cheap, but I think its well worth it for a safe, clean, hotel with a staff that wants to pamper you. I highly recommend it.

Guest rating:

6/8/2009

"Luxurious, friendly and ideally located. Sumptuous room, great service and excellent breakfast. "

I can`t recommend the Montague highly enough. I would definately book again. Peaceful, despite central location, and lavish enough to feel like a boutique hotel. Fabulous service all round from concierge to room service. Beautiful rooms and bar, conservatory and outdoor bar area. Perfect for treating yourself or someone else!

Guest rating:

3/6/2009

"First Class hotel, very welcoming. Excellent!"

Guest rating:

2/6/2009

"Excellent choice"

I boooked this for myself and two teenage daughters (triple room) and we were delighted with this hotel. Room was lovely with plenty of space overlooking the gardens, it was very quiet. The bathroom was spotless and well equiped. The staff were and service were excellent, we could not have asked for more. We would have liked to stay longer!

Guest rating:

27/5/2009

"We were very comfortable and very well looked after during our 2 night stay"

Guest rating:

25/5/2009

"This is quality, this is style, this is elegance by the mile The Montague is superb. "

Staff at The Montague are charming, extremely friendly and helpful. The rooms sumptuous and decor beautiful. It may be a little expensive but if you want that really special short break, The Montague is certainly the hotel - it ticks all the boxes.

Guest rating:

5/5/2009

"Size is not everything.Top quality service food and experience more that made up for the "cosy" room"

We had room 225. Yes it was very comfortable but we had to synchronise our movements to avoid colliding. That said we will certainly be going back. The quality of the service, food and all the things that make a hotel stay special were first class. Well done Montague!!

Guest rating:

3/5/2009

"Excellent "

Excellent friendly and welcoming team, they really made our visit complete, Breakfast was brilliant and the location wa perfect - 8 mins walk from the Westend - This is our 1st choice hotel when we head back to the capital.

Guest rating:

3/5/2009

"Excellent high quality hotel"

Guest rating:

28/4/2009

"-"

Despite the initial problem with the booking system we enjoyed our stay at the Montague. The hotel was clean and peaceful. The staff were friendly, polite and efficient. The view of the gardens from our room was a pleasant surprise.

Guest rating:

27/4/2009

"Best hotel I have stayed in London. "

Nothing was too much trouble. the service was excellent, friendly and efficient. The hotel was absolutely immaculate and I cannot fault a single thing

Guest rating:

26/4/2009

"Our room, 42, was the smallest hotel room I have ever stayed in. We referred to it as `the hutch`. "

To continue from above comment, the room was no larger than some caravanne bedrooms and, despite the lovely furnishings, was a great disappointment especially as we were shown to the twin bedroom we had booked for my mother and daughter first, no. 47. We assumed that our room would be of similar standard so to find a room you could not even sit in ( no chairs as no room) and with only a shower, no bath ,was a disappointment. The decor and service were, however very good and we would return but only to a larger room at the rear of the hotel, where we could open a window

Guest rating:

21/4/2009

"We have used the hotel before and the standards are allways the same."

Guest rating:

14/4/2009

"A luxury quiet hotel in the centre of London"

Spent a night at the Montague recently when down to see a show. Beautiful surroundings and excellent service. Highly recommended

Guest rating:

14/4/2009

"Lovely hotel, staff and service excellent"

A warm welcome from the minute we stepped out of the taxi. All staff helpful and friendly. Food excellent. Room just refurbished and though small lacked nothing! We would definitely stay here again.

Guest rating:

9/4/2009

"Absolutely brilliant, fantstic welcome,couldn`t have chosen a better hottel for our theatre stay"

Guest rating:

29/3/2009

"Really welcoming staffgiving efficient and friendly service"

Guest rating:

25/3/2009

"not cheap but worth treating yourself"

clean, quiet, comfortable, great breakfast and staff very professional and friendly. i would definitely stay again

Guest rating:

16/3/2009

"very polite staff and very attentive"

the montague overall was an excellent choice. The hotel cannot be faulted in anyway, service, food and very comfortable. The location for exploring London was excellent

Guest rating:

9/3/2009

"Small and Friendly, great welcome, very helpful "

Guest rating:

8/3/2009

"Ignore the rest, great location first class sevice and food"

Having stayed at landmark hotels such as Langhams,and the Westbury the Montague beats them hands down. The food and service were excellent. Room service was swift and efficient. To be welcomed by name at breakfast on day two was impressive.The afternoon tea with champagne was as good as at the Ritzs, but far cheaper though the tea cups were not of their standard. Yes the standard rooms are small but this is London central everything else exceeded are expectations. Best of all no taxis as you can walk to Euston in 10 mins and Covent Gardens in 10 mins - no waiting for cabs after the theatre

Guest rating:

2/3/2009

"Really pleased with the quality of the hotel."

Room was a lovely size and extremely comfortable. Bar, restuarant and terrace areas were very nice. Only down side found the food and drink a little expensive. Staff were very helpful. Wouldnt hesitate to stay there again.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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