Hyatt Regency Churchill reviews

Guest rating:

31/1/2010

"-"

Loved it. Nice room. Very friendly staff. Great location.

Guest rating:

15/1/2010

"The Hotel lived up to its billing very good and great location for sight seeing"

Italian Restaurant was terrible and very un-child friendly food poor and price exorbitant

Guest rating:

13/1/2010

"-"

wonderful hotel and staff are excellent always ready to help. we will definitely recommend and stay at hotel again.

Guest rating:

13/1/2010

"great hotel, lovely staff excellent position in london"

2nd time of staying at the churchill. no complaints at all.

Guest rating:

12/1/2010

"-"

Enjoyed the hotel, facilites were good. Breakfast was not excellent it was just OK. When I paid upgrade for a view expected a view of the park, did not expect view of Marylebone Police Station. Other than that the hotel was excellent.

Guest rating:

9/1/2010

"Excellent!"

Excellent service. Good size room. Will definitely refer it to my friends.

Guest rating:

9/1/2010

"Check in proved difficult"

Guest rating:

8/1/2010

"lovely hotel and staff"

We had a great visit with spacious twin room. We unexpectedly traveled with young baby and there was lots of room for cot, pram and all the baby paraphernalia. Room was quiet with little outside noise. Location just off Oxford street was central and yet quiet, perfect for us.

Guest rating:

8/1/2010

"Nice stay in the end!"

We booked to stay for the New Year in a non-smoking room. When we arrived we were told that the hotel was very busy and would we mind going into a smoking room! We said that we would have a look, the room seemed ok as they had upgraded us apparently so we had a better view! After about 10 minutes though in the room our eyes were streaming, house keeping turned up to put an air fresheners in the room, after 5 squirts of Fabreeze they dis-apeared and we decided to move! The hotel moved us to a smaller room with apparently the same size bed, more a double than a King that was in the previous room. We then went out for a meal, the next morning no hot water, apparently the heat exchanger had broken a few days earlier and they were in the process of repairing it! We had to resort to boiling the kettle for hot water, not what you expect from a hotel of this standard! The water was fixed later that day however and the rest of the stay was problem free.

Guest rating:

7/1/2010

"-"

Delightful and professional staff, very well maintained in terms of cleaniness. Location good to access all the sights. The only down side was that they had a hot water problem which resulted in cold baths or showers. The manager did keep you in the know and was apologetic. In stating this would recommend the hotel fully believing that this was a one off problem that would not normally occur.

Guest rating:

7/1/2010

"because of weather was not able to take up room"

Guest rating:

4/1/2010

"-"

Fabulous hotel, breakfast excellent. Only downfall was bar prices, however bars and resturants a short walk away.

Guest rating:

4/1/2010

"A wonderful new year break"

There were some problems with the hot water while we were at the Churchill, but we were kept well-informed as to progress, and by our second day it was all sorted out. The hotel is luxurious, but still makes you feel comfortable and at home. The staff are wonderful!

Guest rating:

4/1/2010

"No Hot Water. Breakfast a shambles"

Guest rating:

3/1/2010

"Excellent hotel. Very friendly staff"

We really enjoyed our stay and would reccomend The Churchill unreservedly

Guest rating:

23/12/2009

"-"

Excellent service all around. Spacious rooms. Good breakfast. We had a very nice stay at the Churchill.

Guest rating:

13/12/2009

"The disabled room was so well equipped "

The whole experience was first class and everyone was so helpfull

Guest rating:

8/12/2009

"Very Impressed ! Had a lovely stay !"

Stayed overnight with a friend while we had our christmas shopping trip. The hotel is perfect location for shopping on Oxford St and just round the corner from Marble Arch & Bond St Tube stations. The twin room was a good size, very clean and beds very comfy. The breakfast on Sunday morning was beautiful ! I can`t think of anything they didn`t have. All you had to do was ask & this was included in the price. Staff were very helpful and polite. Would stay here again !! Have nothing bad to say. We both thought this was a lovely hotel and well worth the extra money than the slightly cheaper hotels.

Guest rating:

7/12/2009

"Fabulous Hotel, warm luxurious surrounding, staff could not be more helpful"

I was travelling to the UK with my Mum and my sister for 2 days. The trip was a treat for my Mum who was badly in need of a break after a family illness. The atmosphere in the hotel, with the christmas lights, was super. We ate lunch on both days sitting by the fire. My Mum absolutely loved it. Plan to go back next year again same time. 11 out 10

Guest rating:

7/12/2009

"standard of cleanliness in the room was disappointing"

We found the bathroom surfaces had not been cleaned properly. Drawers int he bedroom contained previous occupants half eaten snacks etc. Paper that was ordered did not appear although it was provided when we asked at the front desk. Would i choose to stay again? not very likely. Certainly not the four star level the hotel promotes.

Guest rating:

5/12/2009

"Great p"

A very good botel, ideally located for Oxford Street. Friendly multinational staff and an awesome breakfast buffet. My only criticism is that the hotel was unable to meet my prebooked request for a non smoking room. The smoking floor smelled awful despite the best efforts of an army of housekeepers. Despite this I would certainly stay again.

Guest rating:

4/12/2009

"Top class hotel in a superb location."

Have stayed at The Churchill on previous occassions and one of our favourite hotels. One minor hiccup - our deal included full english breakfast but it was not explained that we were not able to have this in the room [ which we normally do ] or alternatively we would have to pay FULL price of £25.00 each plus a service charge ! I am used to paying extra for this service but not usually this much. Maybe this feature should be pointed out when bookink. Nevertheless all else was superb.

Guest rating:

23/11/2009

"Hotel location excellent for the keen shopper as well as central line for rest of London."

General staff very helpfull in their efforts to make our stay and plesent as possible.Had some issue with hotel room and didn t recieve any feed back but otherwise had very little to complain about. Afternoon tea a must after a hard days shopping,breakfast service excellent.Overall 8/10

Guest rating:

28/10/2009

"classy"

very nice hotel. Food excellent and breakfast lovely. Nice view over tennis court at front Staff very attentive

Guest rating:

25/10/2009

"We have had a wonderful time at the Churchill hotel this weekend. "

Guest rating:

21/10/2009

"Great service"

Guest rating:

18/10/2009

"I am sure the room we stayed in this time was much smaller than usual, especially the bathroom was v"

Guest rating:

2/7/2009

"-"

Excellent hotel. Initally given a smoking room which was changed without hesitation to a non smoking one. The service throughout was really very good and the staff very helpful. The breakfast is to be recommended with a wide choice to suit all tastes. I would be very happy to return to this hotel in the future.

Guest rating:

15/6/2009

"Overall a nice hotel"

Guest rating:

3/6/2009

"central locations. confortable rooms. "

Need some upgrade in comum spaces.

Guest rating:

25/5/2009

"very good hotel . excellent food but very noisy between rooms !!!"

Guest rating:

13/5/2009

"Great Hotel"

My Husband and I stayed at the Hyatt Regency for three nights in April 2009 and could not fault anything about the hotel. The staff were extremley helpful and mannerly, breakfast fantastic and the location superb, all round a great stay.

Guest rating:

4/5/2009

"Staff and service excellent"

No complaints. The three night for two deal was very attractive. You cannot get a better location in London.

Guest rating:

30/4/2009

"Breakfast very chaotic, unorganised, for a 5 star hotel no menu available for breakfast"

Guest rating:

27/4/2009

"Highly recommended."

Attentive, friendly, polite and efficient service. Clean, well maintained, rooms furnished and finished to a high standard. Excellent facilities. Very good breakfast. Great location.

Guest rating:

24/3/2009

"Excellent location, attentive service and superb variety at breakfast"

We stayed at the Churchill with our daughter who was provided with a comfortable bed in our room. The bedroom was clean and modern with plenty of room for all 3 of us. The Montagu restaurant on the ground floor had a lovely aspect over Portman Square and the breakfasts were superb. The hotel is in a quiet area only about 200 yards from the tube station and Hyde Park with easy access to the city centre on the Central line. The staff were friendly and attentive and, an average Irish coffee at nearly £12 apart, I would very much recommend the hotel.

Guest rating:

16/3/2009

"Friendly, efficient staff"

Very good, comfortable ,friendly not ostentatious. Good food, lovely breakfasts

Guest rating:

24/2/2009

"Nice Hotel in the Heart of the City"

Room Size was large for European and London Standards. The hotel was clean and in good condition. One of the three elevators was under repair which made the wait long at peak times. The service at breakfast was lousy and the food prices were quite high. There are many good restaurants close to the hotel so eat outside of the hotel. The hotel caters toward the business crowd.

Guest rating:

23/2/2009

"-"

Food and overall service excellent Disabled room would benefit from having a standard handbasin

Guest rating:

19/2/2009

"Not bad, but noisy in he mornings."

Only stayed for 6 nights, but the doors close very loadly due to the locks, making it terribly noisy in the mornings when people leave there rooms or when the cleaners go in and out. Ventilation in the bathrooms is non-existent and water gets all over the flor from the showers. Hard to believe that a supposed 5-star hotel would charge you for internet access at very inflated rates, considering the price of the rooms.