To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
4/1/2015
"Good Location - Value for money"
Staff very pleasant and helpful, facilities sufficient as most travellers are there to see Dublin. Close to Connolly and DART stations. Would stay there agan
31/12/2014
"Basic. Clean and comfortable, friendly and helpful staff, good food and service. Highly recommended."
7/12/2014
"Enjoyed our stay staff very helpful "
24/11/2014
"-"
Convenient. Comfortable. Quiet. Clean.
23/11/2014
"excellent service from staff very helpful, good food, a clean and pleasant room very enjoyable"
21/11/2014
"Clean, well equipped, great welcome and location but food very average"
The welcome, check in and room were all very good. Location is excellent for shopping and concerts at the O3. We ordered from the all day bar food menu and whilst service was faultless, the food was mediocre. We ordered cheeseburgers which were made in house but the baps were dry and poor quality. The menu failed to describe the contents of the burger ensemble and as a result there was mayonnaise included which is not to everyone`s taste. The relish tasted overwhelmingly of tomato purée and was a similar consistency. Breakfast choices were very good and self service appreciated. However, the `fresh fruit` was portioned up in glass tumblers without liquid which meant that the fruit had wilted and the apple was brown. Staff were perhaps a little too quick to clear plates. One man had to retrieve his plate as it was abruptly lifted from his table. Other than food, a very good experience and superb value for money.
8/11/2014
"Great Location for business"
An exceedingly good hotel right on the Quay but centred in very much the business district of Dublin. Ideal if you are on a business trip but quite a walk from the "tourist" spots of the city.
29/9/2014
"-"
It was a great location. In all a very good hotel for a stay in Dublin Food really good
8/6/2014
"-"
Great location for our trip to the point . Lovely food in ollys bar. Breakfast excellent.
28/4/2014
"Excellent!"
Really impressed with everything at the Jury`s Inn, Dublin. Lovely hotel, staff friendly and facilities excellent.
10/4/2014
"One small issue"
6/4/2014
"1st class, Quality and Value accomodation and food."
Great hotel, close to O2 arena for concerts and within walking distance of both bus and rail stations, central location. Very nice room,clean, fantastic breakfast.
10/3/2014
"Lovely Hotel and Great Value for Money"
Spent a weekend at this lovely hotel and found the staff very professional, friendly and accommodating. The room was very nice and the hotel is very clean and and the breakfast was excellent Thanks for a great stay
21/2/2014
"Good, clean and comfortable accomondation and easy access to all areas and public transport "
20/2/2014
"-"
Lovely friendly staff and nice breakfast.
18/2/2014
"-"
Heating pipes were making noise all through the night. Also we could hear the people in the room next door. Hense we did not get a good night sleep. Will not book again.
16/2/2014
"I was woken up both nights by men arguing and using very bad language in the corridor. I found "
13/2/2014
"Excellent stay and well priced"
11/2/2014
"Good value for the price"
Very convenient to railway station and center of Dublin. Breakfast very good. The room was adequate for the money we paid. We would use it again for short stays.
31/12/2013
"excellent stay"
Hotel right in centre of Dublin. Clean and up to date hotel. Breakfast was lovely. No complaints
28/12/2013
"Good Spot to stay. "
We have stayed this Jury`s before. It is handy to Dublin City Centre, 10 minutes walk fropm O`Connell Street. We were upgraded to a superior room at the front and were very happy. The staff were friendly and helpful. Great breakfast included. Hope to stay again.
12/12/2013
"Very comfortable . Staff extremely helpful. Hotel very central for our stay."
11/12/2013
"-"
Loved everything about this hotel , luas stops right outside , breakfast is the best I ever had , staff so friendly and rooms spotless , I will highly recommend this hotel and will be returning again , loved everything about this place
8/12/2013
"Fantastically helpful and cheery staff, lovely comfortable room and exceptional food!"
Wasn`t expecting such a great experience but was really pleased with our stay
4/12/2013
"Ollie Is a legend!!!!"
25/11/2013
"Fabulous friendly stay"
Great stay. All of the staff we encountered were super friendly, super helpful. Room was great, comfy beds, spacious, quiet. Breakfast was plentiful and tasty. Wonderful stay all round.
20/11/2013
"Would recommend this hotel"
Our stay was very enjoyable Can`t wait to go back, staff very friendly and helpful.great location, 2 mins walk to Luas
27/9/2013
"check-in staff, very friendly n polite. But we found the Bar staff very aloof n distant "
19/8/2013
"Excellent value for money "
We had a lovely stay at your hotel,conveniently located along the river & the breakfast was delicious.
23/7/2013
"Reception staff were very helpfull"
16/7/2013
"Fantastic childminding from Magna! And Sarah on reception was so helpful! "
The staff customer service was impeccable all over! Magda helped us out of a family crisis when we had 2 bring r child wit us! Even the next Mornin at check out when we asked directions 2 Kildare village, the staff kindly printed out map and directions! Made r stay easy and enjoyable! Will def come back! Refreshing 2 have lovely staff all over! They r a Credit 2 the hotel! Kind regards Audrey Robinson - room 123
6/7/2013
"Had a great time staff where excellent "
16/6/2013
"have stayed in this jurys many times no complaints but this time"
room 507 there was a constant humming noise that continued constantly which did keep my husband and myself awake. We mentioned it when we were checking out.
23/5/2013
"Surpssed my expectations"
11/5/2013
"Very convenient location with good transport links. The hotel has pleasant helpful staff."
Our room was very comfortable and had tea/coffee making facilities. Early morning call provided. Would stay there again.
15/4/2013
"Great location with friendly staff"
I enjoyed my stay in Dublin based at this centrally located hotel. Basic but good, would stay here again. David
7/4/2013
"Jurys Hotel Custom House"
We stayed in the Hotel on the 2nd of April. My daughter who is 6 was going to see Olly Murs. Location of the Hotel was great. As the concert was in the O2, so we could walk to there. We arrived to the Hotel around 1, we had some lunch we was really nice. The staff were really friendly and very helpful. Breakfast was really good, a great choice. I would definately stay there again. Collette=Co.Limerick Our room was very clean.We were facing out towards the main road it can be a bit noisy but it was fine.
28/3/2013
"-"
Clean rooms, and helpfull staff.
16/3/2013
"staff"
Your staff were extremely lovely and very helpful, especially front of house/reception. They happily booked us in early as we had had a long journey, and they were so helpful when we needed help reprinting boarding cards. They are a lovely team and made our stay relaxing despite our having problems to deal with. Chocolates on the way as a thank you x Rooms very clean and we wanted for nothin during our stay.
9/3/2013
"very comfortable"
thought it was ideal for what we needed, a bit noisy in the night but to be expected for what was on.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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