make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
25/4/2011
"-"
We loved staying at this hotel. Modern and very spacial rooms with excellent room service. The staff couldn;`t have been more welcoming and friendly. We would definately stay again as well located just a short walk from Las Ramblas and ideal for the metro system.
28/3/2011
"Great Hotel Experience"
We had a wonderful stay at the hotel. The room was very comfortable, clean and a nice size. I thought the staff were extremely polite, helpful and very charming. I would recommend it to anyone wanting to stay in Barcelona.
12/3/2011
"Great modern comfortable hotel within easy reach for a lot of attractions and transport will come ba"
Will return again soon great location and comfortable hotel wish we stayed longer see you next time
26/2/2011
"Brill hotel ideal location especially for metro hotel prices no more expensive than other bars & res"
23/2/2011
"Very comfortable hotel and rooms."
Room not cleaned until quite late in the day (after 4pm) and when I raised this with the receptionist, he wasn`t particularly sympathetic.
23/2/2011
"Fantastic Hotel, great position, friendly staff, rooms clean and air conditioned, will return"
Right necxt to the Metro in a perfect position for exploring, on a main road so quite noisy but double glazing keeps most of the noise out, we stayed on the front of the hotel on floor 8, great views. The roof terrace is lovely, comfortable chairs and views to the front and rear of the whole city.Excellent value for money.
28/1/2011
"very good hotel best to book a room at the rear as we did busy road at front"
6/12/2010
"Ideal for a pre-cruise stay"
We checked in feeling harrassed after nearly being robbed on the metro! The staff were professional polite and the room spacious and clean with a fantastic view over the city. Would definately stay again...but get a taxi from the airport.
3/12/2010
"Excellent rooms very clean . request for rooms together was given . excellent location . "
downfalls bar not staffed often had to get someone to serve . rooms on front very noisy due to main road . traffic busy all night long
22/10/2010
"Lovely hotel, great location"
I stayed in this hotel with a group of friends for a weekend. The rooms were clean, neat and very nice. The hotel was located close to Las Ramblas and was a good base for exploring the city. The rooftop pool and solarium were great for chilling out. We really enjoyed our stay and would return.
26/9/2010
"-"
A great hotel very friendly and helpful staff . Excellent location for all attractions.
9/9/2010
"loss of gifts from room"
Overall a very nice looking and clean hotel,reception staff very helpfull with my problems,the minimal breakfast would be a dissappointment if you wanted a full english, ..our childrens gifts went missing from the room,apparently put in the trash by mistake by a cleaner,dont let my problems put you off,i would go back,on a room only basis,and keep my gifts in the free of charge room safe
5/7/2010
"Great Hotel in a Good Location"
This hotel was lovely and it`s in a good location, only a 10 minute walk to La Ramblas. The swimming pool was very handy after a long day of sight seeing etc. The hotel was very clean and the staff were very helpful, I would definately stay here again.
2/7/2010
"Quality Hotel in excellant location"
Very clean, friendly hotel, good sized room with huge bed (may have been up graded)well situated, with comfortable walk to las Ramblas, beaches etc, with subway just outside.
8/5/2010
"good value for money"
26/3/2010
"Would be very nice if there were tea and coffee facilities in the room"
We ate in your restaurant on our first night and found the food very poor and far too expensive. but apart from that the hotel was very good and the staff were very helpfull.
4/11/2009
"-"
thought the hotel was really good, staff were very polite and the cleanliness of the hotel was excellent, the main road was a little busy and noisey at times, but otherwise really good, wouold highly recommend this hotel to a friend
23/10/2009
"Clean Hotel nice rooms helpful staff"
A bit of a distance from town about 15 minutes walk to Ramblas, however next to metro for both line 3 and park train. Free internet access excellent base when visiting.
19/10/2009
"Excellent hotel superb location"
Wonderful location and friendly efficient staff would definitely stay again.
16/10/2009
"Very nice hotel and room was kept clean. "
It would be better if they had a restaurant which didn`t charge exorbitant prices for a cold buffet and tea and coffee making facilities in the room. Pity about guests leaving their towels over the sun loungers....
30/6/2009
"A great find in Barcalona"
Great breakfasts. Hotel clean. Staff friendly and helpful. Super location to explore the city. I`ll be back.
20/6/2009
"Convenient location. Good value for money"
Most staff very helpful, however some exceptions - we encountered unhelpful attitude quite frequently when it became obvious that we were non Spanish (or Catalan) speaking tourists. Walls not well insulated - voices could easily be heard from adjacent rooms.
21/7/2008
"i would stay here again"
good hotel, good location (close to amenities but in a less busy area). our room was quiet but I wonder if the rooms facing the road would have been noisy.
2/6/2008
"-"
The location is fairly central and the area is busy enough to feel fairly safe walking around at night. Rooms of average size for a 4* with a high standard of cleanliness. Good facilities including free internet access.
20/4/2008
"Central close to Las Ramblas"
Rooms comfortable, some road noise at front, metro station immediately outside, walking distance to Las Ramblas area. Buffet breakfast good, evening meal average.
31/3/2008
"A Nice Hotel, Friendly, helpful staff, not generally a hotel suited for a young family."
No major complains but, be aware they do have parking, but only limited space and they will charge you 22? per day, can be cheaper parking in one of the pay for parking down the street. Also if travelling with young children watch out as they may try to charge you 25? per day for a travel cot on top of what you have paid already. Also the restaurant only has one high chair, which during our stay of 4 nights was broken, when it was available it had a huge cigarette burn in the middle of the tray, not what I would class as 4 star.
10/3/2008
"Very well situated. Good size rooms. Competitive rate. "
Friendly staff with the exception of the restaurant breakfast staff. Inadequate bar arrangements
3/3/2008
"great location, helpfull staff, nice rooms and good breakfast"
Fantastic rooftop panoramic views of city. Good eating locally if you know where to go. Hotel good and staff generally very helpful. Would go again.
19/2/2008
"Very Close to all the attractions, 5-10 min walk to Las Ramblas, and that Marina"
The hotel staff are really helpful and friendly, rooms were a good size bed comfortable and breackfast was also good, but the only down side to the hotel was the staff in the breakfast room, very moody and unwelcoming, but would recommend this hotel to friends and family.
17/2/2008
"Clean"
Very clean hotel and the staff very helpful
5/2/2008
"please can you send me a receipt for our books please"
great hotel, great location good service...we will return!!
31/12/2007
"Very Dissappointing"
Very disappointed with the hotel, due to various factors. When looking at the pictures on the internet hotel looked a fair size but really was quite small,looked contemporary but iactually was quite bland, the room was very small, in fact ,smaller than our bedroom at home and found that there was nowhere where we could sit and relax with a drink, as the bar area was within the immediate reception area. The hotel was very clean however, the cleaners in the morning managed to wake us every day with the noise they made. The hotel was very well situated for public transport, but we felt this was the only benefit of the hotel. On our next visit will be looking for a better alternative
29/10/2007
"good location"
nice rooms nice hotel but you will not get much sleep,to much noise from the staff waking you up at five in the morning. good location for the ramblas and good for the metro to get around barcelona.
25/10/2007
"Good location max 10min walk to La Rambla. High Standard , service very good. "
My only critism was breakfast could be improved. Choice was limited compared to similar hotels I have stayed in and hot food was not particularly hot.
24/10/2007
"-"
Good location. Helpful staff. On a busy road so front rooms are a bit noisy. Nice selection at breakfast.
17/10/2007
"My husband and I had a most comfortable stay at Barcelona Universal. The room was clean,quiet with "
ample storage.The hotel is close to the metro line and therefore makes it easy for sight seeing.
11/10/2007
"clean, efficient, central"
Room and en suite comfortable and clean, satellite television only one English language channel, breakfast good, checkout at 5 am good with taxi ordered and wake up call made on time, splashpool, solarium and gym on roof terrace clean and pleasant.
9/10/2007
"More upmarket hotel"
Firstly let me say, I`ve stayed in quite a few hotels, from flee pits to £200 per night hotels. I`m not trying to sound like the globe trotting business man, just that I stay in hotels more than a couple of times a year when on holiday. I found the hotel to be efficient, well run, clean and comfortable. having said that I didn`t eat in the restaurant, apart from breakfast and I didn`t use the bar. Our room had a, a mini bar, telephone, digital safe, firm comfortable beds, a very nice bathroom with a really good shower and the furnishings were of good standard not tired looking at all. All the lifts worked, which is just as well because we were on the 8th floor. On the 10th floor is a small gym with about 6 exercise bikes and about 4 walking/ski exercise thingies. There is also a small pool and a small area to sit at tables or lie on a sun lounger. Breakfast was better than expected with some hot food, (scrambled eggs and bacon), as well as the more usual continental breakfast.
30/9/2007
"Friendly helpful receptionist"
Good location, 10 minute walk to Las Rambles, Metro outside for easy access to sights. Disappointed with pool on roof, what you see in picture is it, a very good angle used by photographer you can practually touch each side when stood in the middle and only half full when we got there, also had booked a double room but got a twin which was a bit disappointing, breakfast ok, good choices, but having said all that room clean, nice bath/shower plenty of hot water would use hotel again.
14/9/2007
"Clean & good condition hotel. Staff are very helpful and speak good English. I would stay again."
Pity there is no bar by the pool. A bit noisy on first floor from road and restaurant.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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