Bayswater Inn reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

73%  based on 427 reviews

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Guest rating:

2/9/2016

"Worst experience of my life"

From checkin - miserable staff, new staff that had been there for two days was asking her colleagues for help as she was new and wasn`t getting support. Poor information of how to get to our room. Porter refused to help with storing baggage because he was going for break! Safe wouldn`t work in the room, air conditioning unit was smelling awful when it was switched on. Terrible tea bags in room (not a British make!). Breakfast was terrible, I have never known a hotel who does a cooked breakfast didn`t have bacon!!!!! Mushrooms were sitting in buckets of olive oil, sausages poor meat constant and over cooked. Butter not next to bread in fridge instead it was yogurt and then the bitter was located far away around the corner. Basically the layout for breakfast was terrible. Plates were freezing cold so breakfast was stone cold by the time you sat down to eat. Staff miserable and Not accommodating to our requests. I will NEVER EVER book at this place again!!!!!

Guest rating:

23/8/2016

"Great hotel"

Great hotel for price room was comfortable and breakfast was nice my toddler enjoyed the stay and short journey to local tube and restaurants and tesco express

Guest rating:

28/7/2016

"Shabby inside"

Very dated and in need of repairs .. Breakfast much better than room

Guest rating:

26/7/2016

"wonderfull friendly service hope to stay again if im in London this is where ill stay A*************"

Guest rating:

9/7/2016

"-"

Room was clean, bed comfortable. Grateful for the air conditioning which you could control in your own room. Service was reasonable but the breakfast was quite disappointing. Overall not too bad for the price in that area of London

Guest rating:

4/7/2016

"-"

Poor breakfast. I became ill after eating.

Guest rating:

11/6/2016

"A very good place to stay in London"

The breakfast was excellent, the rooms were spotless and the location is great. I will stay here again. Do not expect good wifi for your laptop (use your smart phone) otherwise all is great at the Bayswater Inn. Jack Whytock

Guest rating:

10/6/2016

"No water"

Awoke on our third day stay to no cold water. Couldn`t have a shower, clean our teeth or flush the loo. Rang the front desk and was fobbed off with "Our maintenance man doesn`t start until 9 o,clock". By now hot water had packed up as well.Rang again and got a "We are working on it". Gave up eventually packed and went down to reception. Asked for a refund on my bill and was told that`s not possible. A disgraceful last day.

Guest rating:

24/5/2016

"clean and tidy. slept well"

good value. would use again

Guest rating:

9/5/2016

"WORSE PLACE TO STAY "

The room, bathroom and corridors were smelly and suffocated. Quality of room furniture was low but the washroom was more pathetic. The reception wasn`t responding the room phone. I will not recommend this hotel to stay.

Guest rating:

9/5/2016

"Ideal for weekend stay"

We were pleased to be able to leave our luggage early. Room adequate for one night break in London. Breakfast very good. Staff pleasant.

Guest rating:

1/4/2016

"Excellent staff"

Excellent staff very helpful front desk ladies ,good looking reception .upstairs halls and landings need lick of paint.Great location for royal Albert hall.would stay again.

Guest rating:

24/3/2016

"Lovely hotel lovely staff "

When we arrived , the staff what checked us in were lovely we got a fab room ,spotless ,lovely breakfast ,in a great area for getting to the theatre and sights of London .would go back to this hotel .

Guest rating:

23/3/2016

"Ottima sistemazione"

Questo hotel è pulitissimo, rinnovato di recente, il personale molto cordiale ed è situato tra due stazioni della metro. Ottimo per famiglia, noi eravamo in 4 in una bella stanza con quattro letti. Buon prezzo qualità

Guest rating:

20/3/2016

"Accommodation and staff excellent."

Accommodation and staff excellent. the room was very comfortable. The only downside was breakfast, which was appalling. Poor quality food badly prepared. The toast was good. But you did that yourself!!

Guest rating:

17/3/2016

" "

Economy hotel;fine for a couple of nights but rather tired decor in need of refurbishment. Adequate breakfast (toaster needs replacing burnt my fingers twice! Very nice staff.

Guest rating:

14/3/2016

"Disappointing stay at the Bayswater Inn"

Room was average, clean, although beds were extremely noisy, we had a quad room and everytime someone moved in the night it woke everyone else up. The breakfast was the most disappointing I have ever experienced at a hotel. There was no bacon (which is a staple part of a full english breakfast), the only option for eggs was scrambled. No napkins, No Brown sauce, no fresh water. Very disappointed indeed, will not be staying at the hotel again.

Guest rating:

7/3/2016

"-"

Nice location close to Kensington Gardens with many places within walking distance; staff were very helpful & friendly; room was comfortable; managed to leave bags after check-out for £2.

Guest rating:

5/3/2016

"Welcoming area on entering - good first impression"

Good for price but could do with a bit of sprucing Up of paintwork upstairs. Bath ran very slowly But lots of hot water eventually. Bed comfy. Good choice at breakfast but scrambled egg not very warm.

Guest rating:

4/3/2016

"Clean and good value for money"

Guest rating:

21/2/2016

"Clean warm room nice and quiet "

A little disappointed there was no bacon accompanying the cooked breakfast but food good the croissants were lovely and fresh.

Guest rating:

18/2/2016

"-"

Very nice and modern Hotel with warm welcoming staff, very clean, excellent Breakfast and central to all London offers

Guest rating:

18/2/2016

"-"

Had booked a family room but due to electrical problems they had to give us two double rooms instead next to each other.they were most apologetic,but it couldn`t be helped.very good would stop here again

Guest rating:

16/2/2016

"Comfortable, but where`s the pork????"

We had booked a room for 3 but in fact on arrival we had 4 single beds in our room which was adequate for our needs. Slightly disappointed that there was no pork sausages or bacon on the English breakfast menu - after all, we are in Britain. If it offends someone then they shouldn`t choose it (or go home). Loved the hotel and would definitely go back again. Perhaps a way to solve the pork problem would be to have both pork and beef sausages available.

Guest rating:

11/2/2016

"A fabulous find !!!!"

Whilst having to work in London, travelling to and from the coast daily become tedious therefore, we like to stay over the odd night to save getting up in the middle of the night to commute into the capital. Well, what a fabulous find !! Such a great location for us and we found the stay faultless !!

Guest rating:

8/2/2016

"clean, tidy and accommodating"

The hotel was very nice and in a lovely location. The room had everything we needed, the only thing was air condition, room was too hot. other then that was a lovely stay and would recomend.

Guest rating:

7/2/2016

"Avoid"

Rubbish hotel. Poor quality rooms, breakfast was disgusting, well if you can call it breakfast. And I know they are renovating, but builders banging outside at 7am is not on. Would rather sleep on the streets and eat out of a bin than go back there!!

Guest rating:

5/2/2016

"Lovely clean friendly hotel with everything you need inc a good breakfast. "

Nice clean and friendly hotel. Had everything we needed in few mins from tube station and a five minute walk to the most beautiful Kensington park and the princess Diana manorial playground and fountain etc. Would recommend xx

Guest rating:

31/1/2016

"Rooms noisy, breakfast awful"

The hotel was very noisy right through the night and breakfast was terrible, We went else where to eat, the only positive was the room, bathroom and shower that were clean and nice, and the staff were friendly

Guest rating:

31/1/2016

"10 min free wifi then you had to pay for it"

small room clean and tidy breakfast average

Guest rating:

25/1/2016

"Excellent hotel but one minor fault which ruined our evening"

The hotel is very well placed for visiting London and the Royal Albert Hall. Staff are friendly, helpful and the hotel is very clean, Breakfast is pretty good. My ONLY complaint was that our room was extremely hot due to the radiator being on probably for a long time and it could not be turned off as the knob was broken. We didn`t say anything to reception (maybe we should have said something) however the room was stifling, very uncomfortable and probably very unhealthy to be like that. It was SO HOT. It was a real shame because apart from that the hotel was very good. That is why it did not get an excellent. I would stay there again as long as we don`t get a basement floor room

Guest rating:

25/1/2016

"-"

We were in a room in the basement and it seemed to get really hot. I found a fan in the wardrobe when we 1st got there and joked to my partner why would we need it. Turns out we used it both nights we stayed. Front desk staff friendly excellent location. 2 mins walk from Hyde park.

Guest rating:

21/1/2016

"Nice staff pleasant enviroment"

I was in a single basement room, bathroom very cramped, television channels limited to BBC as all others suffered bad interference. Badly in need of redecorating. Otherwise room was clean and warm. Breakfast adequate .

Guest rating:

16/1/2016

"Stayed for two nights "

The refurbished room was good, breakfast was ok.

Guest rating:

11/1/2016

"-"

For a 3* hotel it was of a high standard. We were upgraded on arrival ( not sure why)The room was adequate size and bathroom was lovely. We had a lovely view of local park too. The buffet breakfast was of a high standard too. I will definitely re-visit the hotel on my next trip.

Guest rating:

8/1/2016

"-"

Hotel was a bit further out than we thought. Room was clean but our room was right next to the lift and was very noisy all through the early hours

Guest rating:

6/1/2016

"-"

No tv shower was dirty and with no hot water

Guest rating:

21/12/2015

"Adequate room, poor breakfast "

The room was fine and larger than some single rooms. The breakfast was dissapointing - no fresh fruit, no proper muesli or other wholegrain cereal - cornflakes and ricecrispies only on offer! The coffee from the machine was clearly made from powdered instant coffee. When I am working in town I need a decent breakfast to get me through to lunchtime!

Guest rating:

17/12/2015

"Excellently situated,Very Clean rooms and friendly staff"

We stayed at the Bayswater Inn as a family of three, 2 adults and a 13 yearold. The room was spacious and spotlessly clean. The staff were all friendly and helpful and the breakfast had an excellent choice to suit everyone. I would definately stay here again.

Guest rating:

14/12/2015

"Cheap and basic poor very overrated "

Bed was horrible and uncomfortable the breakfast was advertised as full English but contained no bacon and was cheap produce

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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