Leonardo Royal Hotel Edinburgh reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 128 reviews

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Guest rating:

23/5/2014

"Clean, friendly hotel. Excellent food too."

i would highly recommend Jurys Inn Edinburgh. The staff are friendly and very helpful, very focused on their customers having a comfortable experience at the hotel. I can`t fault anything about my stay there. In fact I would say it was excellent.

Guest rating:

8/5/2014

"Really Enjoyable"

Really enjoyed staying the couple of days that we did, would use it again ,and bring other family too.Look forward to next time .Jill.

Guest rating:

23/2/2014

"Great Location"

Really enjoyed our stay at the Jurys Inn,very near Waverly Station and 5 minute walk to Princes Street and The Royal Mile,staff very friendly and efficient,check in was very quick and we were early,but room was ready.Breakfast was great,lots of cereals,fruit,bread and a cooked breakfast,everything replenished very quickly.Room was standard with everything you need.Overall a great stay and no complaints.

Guest rating:

16/2/2014

"no scottish draft beer"

i was shocked that there was no scottish draft beer and that meant instead of drinking in the hotel we went elsewhere. i find it hard to believe there was no scottish draft beer in a hotel that is just off the royal mile. is this a policy of the hotel group as they are from england. apart from this it was a very nice stay and i have no other complaints

Guest rating:

11/1/2014

"Overnight stay with family friends"

Visited this hotel on a few occasions and will definitely be back, staff very friendly. Great location for theatre, bars and shopping,

Guest rating:

28/12/2013

"-"

Very pleasant receptionist Position very good Room clean , lovely shower and big towels We had a leak in our room at the window which drove me mad Booking fee of £12 a bit high Edinburgh marvellous

Guest rating:

28/9/2013

"Excellent!!!! I will go back. "

Fantastic location, just a couple of minutes from the Royal Mile.Excellent view from our room. Very clean. Very quiet. The people at the reception were just marvellous. First class staff!

Guest rating:

8/8/2013

"We had an excellent stay with similar service throughout."

Guest rating:

21/6/2013

"-"

We found that the mattress and the pillows were very hard did not get a good sleep

Guest rating:

12/12/2012

"shower needs to be look at unable to turn on easily "

Guest rating:

25/11/2012

"-"

Great central location,very helpful staff and a lovely breakfast! All in all a super stay :)

Guest rating:

20/10/2012

"-"

A comfortable hotel in a good central location.

Guest rating:

17/9/2012

"Very Good value for money"

The hotel is well placed for access to the historic cente of Edinburgh and the shopping area.It is accessible from the main railway station and car parking is also available at the station. The hotel is comfortable and the staff are friendly and welcoming.

Guest rating:

20/8/2012

"-"

When I originally booked this hotel, a member of staff from Jurys contacted me to say that despite my confirmation with Hotels Direct they did not have a room for me. I got in touch with Hotels Direct and they sorted everything out that day and closer to our stay got back in touch to say they`d confirmed again that we had a room. We were getting a huge bargain through hotels direct (60% off the standard room rate). Staff at Hotels direct could not be more professional, I`m a little dubious about the honesty of Jurys staff although, during our stay they were very pleasant and courteous. The room was clean, well maintained and had an adjoining door to the next room so would suit families travelling together. It was ideally located for the Royal mile and princes street, and was just a short walk from the Castle which was welcomed following the tattoo on the Sat night which finished at quarter to one in the morning.

Guest rating:

6/8/2012

"Ideal location for all the main sites."

Nothing you can do about the noise levels, to be expected I suppose in a city centre hotel.

Guest rating:

3/8/2012

"Excellent"

The hotel is in a great location, it`s close to the waverly station,The royal Mile and all the tourist attractions. The staff were excellent and the facilities were very good. I am a blue badge holder and I asked at reception about parking and they let me park at rear of the hotel, but I would check in advance if this is possible

Guest rating:

19/7/2012

"Bedroom clean, washroom not so clean."

I stayed here overnight with two family members. The sleeping area was very tip top - mattresses were at most average, view from bedroom wasnt too bad, had everything we needed such as fresh towels/duvets and pillows. Bathroom wasnt as clean noticed had hair trimmings on floor tiles so had this cleaned up at 2.30am. Price was fair, lady on reception was at times annoying but overall would i stay here again? Probably if like this time it was the only hotel left with adequate number lf beds.

Guest rating:

24/6/2012

"Great location"

We would stay there again!

Guest rating:

16/3/2012

"comfortable, clean and close to everywhere"

Guest rating:

27/2/2012

"Really central and easy to find"

Staff very helpful, the only problem was that the shower had very little pressure and virtually no hot water.

Guest rating:

25/2/2012

"Staff helpful, polite."

Guest rating:

19/2/2012

"-"

Great location great breakfast although no traditional black pudding!

Guest rating:

19/2/2012

"-"

An excellent hotel. Friendly service. Lovely bright, large room. Perfect location for The Royal Mile and all the Edinburgh attractions.....highly recommend it!

Guest rating:

17/1/2012

"-"

Jury`s inn, Edinburgh. Enjoyed a nice overnight stay at Jury`s Inn. Room was very clean, comfy bed and nice view of the city centre from the room. Enjoyed the buffet breakfast although sausages were a bit tasteless. A nice place to stay.

Guest rating:

27/12/2011

"noisy room"

Sounded like someone was roller booting on a hard floor above us all night and day. Then in morning noisey radiator. hardly slept due to noises and to help the bed was small and creaky.

Guest rating:

12/12/2011

"-"

Clean, helpful staff, spacious rooms and excellent location.

Guest rating:

7/12/2011

"Excellent reception and superb room"

Enjoyed the whole visit, from excellent reception, through superb room and good nights sleep to an enjoyable filling breakfast and seamless book-out. Will certainly visit again.

Guest rating:

11/11/2011

"Great location , close to city centre, ask for room at back"

Guest rating:

25/10/2011

"Perfect!"

We were a party of 5 and wanted a hotel close to the centre of Edinburgh. This was perfect, within easy walking distance of all that we wanted. The rooms were together, very clean and well equipped. The staff were most welcoming and helpful. I would recommend this hotel and will use it again, when I return to this great city.

Guest rating:

21/10/2011

"staff very helpful"

Guest rating:

18/9/2011

"excellent"

would recommend

Guest rating:

16/8/2011

"-"

Great hotel, lovely staff and service. Brilliant location and lovely rooms. Only complaint is there was no white wine (bottles or draught) left in the restaurant/bar on Monday night. Seems unacceptable for a busy period in Scotland?!

Guest rating:

24/7/2011

"I recomend that you should have larger Teapots for breakfast."

Guest rating:

19/7/2011

"Staff friendly and very helpful."

Enjoyed our stay. Clean rooms with nice view. Good breakfast. Did think there should be access to free wifi in public areas even if only for limited times.

Guest rating:

18/7/2011

"Great Location, though some loud outside noise at times.Good cleanliness and friendly staff. "

The TV was older than me and the lack of opportunity to watch films was disappointing. This is a definite benefit when there are children/teenagers who do not have access to the excellent nightlife in the area. As with most hotels, intenet access was expensive therefore we would never use it. We would have eaten in the restaurant but the lack of "plain food" options meant that we ate out instead. Breakfast was ok, if limited.

Guest rating:

8/7/2011

"Very enjoyable stay !! "

Guest rating:

31/5/2011

"Excellent hotel, clean rooms, good service, great location"

Guest rating:

30/5/2011

"-"

Breakfast signage could have been better. no where to put full tay to get cup of tea therefore needed a couple of trips to get all our breakfast items, didnt like toaster takes too long to get acutal toasted bread. But room was good and staff frendily and helpful.

Guest rating:

23/4/2011

"We enjoyed a happy and comfortable six nights."

Guest rating:

18/4/2011

"Good weekend stay. Hotel staff very helpfull."

Well worth the visit would recommend to other people.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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