make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
7/11/2013
"-"
Absolutely fantastic hotel, made our trip to Edinburgh extra special. Everything from the hotel itself to the friendly staff was faultless
25/4/2013
"Thoroughly enjoyable stay. Staff were excellent and made us feel very welcome.Hope to visit again."
From the outset, we were made to feel comfortable and welcome. The dinner was beautiful! From a cream cheese filled cherry tomato amuse bouche before our starter of crab cakes. Fillet steak, seasoned and cooked to perfection, followed by opera gateau and coffee. The staff are amazing and nothing is too much bother. Afternoon tea on another day was lovely too and it was an invitation to afternoon tea at the Howard, on a previous trip to Edinburgh,which prompted us to book a short break at the Howard in the first place. I look forward to another visit in the not too distant future. Hang on to your Staff, they are your greatest asset.
25/2/2013
"Superb hotel"
Comfortable and refined, there are not many boutique hotels of this quality. The food was excellent and the service compared very favourably with any hotel, anywhere, at any price. True butler service, large and comfortable rooms (we had two) and remarkably affordable. What more could you ask for?
7/2/2013
"-"
Excellent hotel great breakfast with haggis! close all attractions and shops. Would recommonde to friends and would return in the future. Also great cuury house a few minutes walk away. Just one very small issue the rooms are very warm at night..
5/12/2012
"Welcoming and very comfortable. "
Best scrambled egg and salmon for breakfast we have ever had! Will definitely use this hotel again.
23/11/2012
"Food good Room clean but small.Plumbing slow and noisy.Did not use butler.Disappointed when arriving"
Dragged case in unaided.Not a good start for an hotel that makes butler service one if its main attractions!! We ordered sandwiches which were delicious and served by charming Dyrern! Lounge is too small if centre seating occupied and you have friends join you for a drink there is nowhere to sit together had to move to dining room!! We would return for B& B but request larger room .The rate was very attractive The location good nice walk to George Street!
19/11/2012
"Excellent and very comfortable stay"
8/3/2012
"An unequaled level of service "
The quality of service and food is second to none, the likes of which I have not experienced for many years. A hotel of this size in the city centre offering off-road parking is very rare and much appreciated. My stay was short but very pleasant and having both a bed room and sitting room for the price was excellent. Very best wishes for a successful future. PC
27/1/2012
"Great Hotel"
Enjoyed our stay at the Howard, staff very friendly and helpful. Would go back there without hestitation breakfast lovely
25/1/2012
"Exceeded expectations. Staff exceptional. Highly recommended."
Could not fault service, comfort, or efficiency.
12/12/2011
"The staff were exceptional and the service was professional and personal"
A beautiful hotel,lovely rooms,excellent service with lots of character.The staff were very attentive and could not have been more helpful
1/11/2011
"The rooms are of a five star standard but everything else needs improvement"
There was a wedding on at the hotel when we stayed, whist I respect that this was someone elses special day there was a definate lack of service for the other guests staying. You should never neglect the other paying customers because these are more likely to repeat visitors. I shouldnt have to go to reception to ask for my room to be made up at 1.30 in the afternoon!!.There is no bar at the hotel so each time you would like a drink you have to ring or ask,this is no good if someone does not answer the reception desk phone.I dont like to moan but we were celebrating a special occasion too, would I rate it a five star, no but a good four star hotel.
17/10/2011
"Very comfortable, top quality service, ideal city centre location, friendly and welcoming"
26/6/2011
"Very fine hotel"
Superlative rooms, attentive service, great breakfast and a car prk
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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