4 star at Excel in Docklands reviews

Guest rating:

11/12/2016

"Perfect location and very good value"

The xxxxx Hotel at Excel was perfect for our 1 night stay in London to see a concert at the 02. There is ample on site parking at £16 per 24 hrs and the Prince Regent DLR station just across the road. We had a lovely large King Size room with 2 windows overlooking the Thames but the only downside for us was the bathroom facilities layout. Although good quality and stylish, the sink area was separate being in the main room divided from the toilet and shower area by a very heavy sliding door which deliberately didn`t shut all the way across with no means to lock it. You do ideally need to be inhibition free with your room mate! Also, you do need lots of strength to pull this door across as it was so stiff - an older, infirm person wouldn`t have managed it. Having said all this, the hotel itself was stylish, modern and comfortable with very attentive staff. The breakfast was excellent and with checkout not until 12:00pm, we made full use of the gym, pool and sauna before leaving.

Guest rating:

11/12/2016

"Excellent service all round and superb room"

All aspects of our stay were very good from welcome, comfort of room and breakfast team. Would definitely recommend this hotel.

Guest rating:

5/12/2016

"Very pleasant staff, very comfy bed, excellent breakfast. Everything you want in a hotel."

Guest rating:

27/11/2016

"Modern hotel"

Stayed overnight after O2 concert. Convenient. Room not warm enough and couldn`t get the heating to stay up. Bed too firm for us but otherwise a well appointed room, clean and modern. Breakfast,included for us at £120, was fine. Not very convenient for central London.

Guest rating:

2/10/2016

"Very Comfortable and well presented Hotel"

We only stayed overnight,the room was spacious and extremely comfortable. Need more tea bags and milk though!

Guest rating:

4/7/2016

"Superb Hotel"

Comfortable, relaxing hotel, loved the area where hotel is situated, easy to access all areas af London. Our dinner in the hotel was lovely staff very friendly and helpful. Would highly recommend this hotel. Booked this as a surprise for my husbands 60th Birthday it was perfect. Big Thank you to everyone at the hotel.

Guest rating:

3/7/2016

"Perfect,room spacious,bed made for dreams."

Staff very friendly & helpful, Very clean & smart hotel. Breakfast,loads of good food.

Guest rating:

5/6/2016

"Awesome hotel "

Fantastic hotel with excellent rooms and service.

Guest rating:

29/5/2016

"May the force be with Excel"

Thank you for granting us access to our room early enough to change into our Jedi costumes ready for Comicon !

Guest rating:

15/5/2016

"Stayed one night 14/5/16"

Very nice greeting but learn how the lifts work before you leave reception. Rooms lovely bed very comfortable. Swimming pool adequate but limited changing facilities and had to shower in family/disabled wet room Plenty of choices for breakfast but plates cold for cooked breakfast as were the mushrooms Very nice staff and would happily come back now we know how to operate lifts and pool

Guest rating:

7/5/2016

"Stayed one night...the hotel was lovely, clean & modern. Would definitely book again. "

Guest rating:

3/5/2016

"bar shut"

Guest rating:

25/4/2016

"Great value, in a clean, modern, and efficiently run hotel"

Guest rating:

25/4/2016

"Great stay. We booked 2 rooms as daughter running in the Marathon. Ideal location."

Great rooms (with a great view) very comfortable and clean. Very accommodating staff. Very good breakfast and meal in the restaurant. Our second stay at this hotel. Would book again.

Guest rating:

17/4/2016

"excellent hotel"

This hotel was excellent nice and clean had everything we wanted friendly staff and a superb breakfast will be back many thanks Steve and Wendy

Guest rating:

17/4/2016

"Spent our first wedding Anniversary here ......wonderful time "

Guest rating:

15/4/2016

"Comfortable, friendly, awesome breakfast."

Really enjoying our stay. Big comfortable bed, friendly helpful staff, amazing breakfast buffet. Only down side is the price of the bar, but that`s par for the course I suppose!

Guest rating:

15/2/2016

"Great hotel but"

I`ve stayed here several times and loved it especially now that they offer a cooked breakfast as well as a continental one. Parking can be impossible if there`s an event on at the Excel next door as they don`t have a dedicated car park.

Guest rating:

13/12/2015

"Smart hotel in Docklands"

Excellent stay, efficient and helpful staff and lovely room. Great breakfast! I mean really great breakfast.

Guest rating:

16/11/2015

"Great hotel"

Good overall ! staff friendly and helpful! Hotel very modern,clean and comfortable.Only downside bar abit hit and miss on service (dependent on which member of staff served you).

Guest rating:

26/10/2015

"Ideal location for the O2 arena."

Very disappointed with this hotel. We booked this hotel as it advertises a swimming pool and gym. On arrival we were not informed that the pool was closed for maintenance and only upon enquiring did we find out that it would remain closed until the next day. The keyboard in our room was broken and not replaced despite informing reception . I wouldn`t stay here again as there are better places which are cheaper.

Guest rating:

19/7/2015

"Excellent stay."

The only issue is having to pay for parking. This should be free for guests.

Guest rating:

19/7/2015

"Great service great room"

Great staff - it is quite a distance from central London but once you get used to the trains it`s great. Thanks to Valentino for bringing up an extra bed, really polite and couldn`t do enough for us. Would happily book again.

Guest rating:

13/7/2015

"Amazing Hotel"

Couldn`t fault a thing great location lovely rooms, great facilities and great food

Guest rating:

12/7/2015

"Excellent Hotel"

Guest rating:

29/6/2015

"Not really up to expectations"

The Room and Bed were comfortable and up to expectations. Room Service was none existent. The range and availability of food and drink was poor. There was not even a mini bar in the room fridge and for most of our stay the bar was closed and even light snacks were not available. This hotel is probably good if you are on business and attending a conference but I got the impression it was staffed by a skeleton staff over weekend and is not suitable for a relaxing holiday time. So use for business not leisure.

Guest rating:

28/6/2015

"great location for the o2"

A very good comfortable hotel close to the o2 and right next to the Excel.Good rooms, excellent choice at breakfast. Couldn`t fault it for an overnight stay. Recommended!

Guest rating:

28/6/2015

"Great Hotel for 02 Venue"

Looks great inside and out. Good rooms, great breakfast. We were going to the 02 Music Venue and found this Hotel nearby. Getting to the venue is easy, just take the Dockland Light Railway from just outside the Hotel and then go via Canning Road subway or do what we did and take the Cable Car across to the 02 - which is a great way to kick off the evening!

Guest rating:

22/6/2015

"Romantic over night stay"

Guest rating:

13/6/2015

"Fabulous stay!!"

We stayed here on the 12th June for 1 night because we were going to watch Take That at the O2. The hotel is right next to the tube station and we went over to the O2 on the Emirates skyline. It was an amazing experience!! The hotel itself is very clean and the rooms are decorated to a very high standard. The bathroom was very modern, the bed was very comfortable and there was every amenity available to make your stay very enjoyable. We had breakfast included in our package and there was lots of variety and it was very enjoyable. We would highly recommend and look forward to staying here again soon

Guest rating:

2/6/2015

"Great, modern hotel"

Guest rating:

25/5/2015

"Fantastic hotel experience!"

Hotel was absolutely lovely, would definitely return! Hotel direct were very helpful and I was extremely happy with the entire experience.

Guest rating:

24/5/2015

"Super Hotel in a relatively quiet location"

Definitely a hotel to return to. High standards throughout with very friendly staff. Excellent food . Easy access to all train travel

Guest rating:

24/5/2015

"very clean, large tidy room"

Good hotel facilities with clean room, nice bed and bathroom. Breakfast was great. Location is very easy for DLR but unless your are going to the excel there anything else to do in the area

Guest rating:

19/5/2015

"A very pleasant stay"

Guest rating:

17/5/2015

"Excellent Hotel"

Guest rating:

11/5/2015

"-"

Excellent Service! Only criticism would be the bacon at breakfast has a little too much fat on it!

Guest rating:

28/4/2015

"Fantastic hotel - 100% recommend it"

The hotel was faultless. Everything was perfect. I would definitely stay there again.

Guest rating:

21/4/2015

"It was a pleasure to stay!"

An excellent room, reall helpful, knowledgeable and efficient staff - they treated me very well. The hotel is extremely well situated for events at ExCel - I will stay with you again!

Guest rating:

10/3/2015

"excellent accomodation, clean, spacious, comfortable"

Very convenient for the venues I was gonig to ( Excel and O2 arena). Breakfast very good, staff friendly, and prompt in cleaning tables. Reception good and courteous. Very happy with overall experience.