make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
25/3/2014
"Good hotel, good location"
The hotel was well placed and the staff very friendly, if there were criticisms they were that the double rooms were about a third smaller than the twin rooms and there were long queues for breakfast
24/3/2014
"enjoyable stay staff was very helpfull, would stop again thankyou"
24/3/2014
"Quality hotel with great ameenities close to city centre"
all you could ask for, little further from center than expected but not a problem, 30 minute queue to get into restaurant for breakfast due to 700 + occupancy Saturday night, quality of hotel and food was very good.
24/3/2014
"One night stay, room very clean and comfortable, excellent service, Superb breakfast A++++"
We arrived on Saturday and welcomed by a charming Spanish girl who is a credit to your staff, we cannot praise her enough. We will definitely be using your Hotel again we just cannot fault the facilities, food service or accommodation. Many thanks and very well done! Mr and Mrs J Sevant Mr and Mrs J Turner Rooms 1210 and 1211
24/3/2014
"Lovely Place"
The Staff and the hotel was really good, but the room that we were in was too hot, air con too noisy to keep on, the food was of a really good standard but cold, breakfast and evening meal.
18/3/2014
"-"
Room was lovely and beds comfortable. Only criticism is that no walk-in shower in twin rooms. As I am disabled this was a slight problem but I had my daughter to help me. Breakfast was wonderful - no other comment to make on that! All staff were polite and helpful. Thank you for a very pleasant stay.
17/3/2014
"Lovely but busy"
The hotel is very lovely, all the staff we encountered were courteous and efficient. The only possible criticism would be the queue for breakfast on Sunday morning. It took a while to get seated even though there were plenty of empty tables, the staff were working as hard as they could to get people seated quickly but the queue was a big when we came out as it was when we went in. Possibly another couple of staff to cover the peak time would have helped. Having said that the breakfast was lovely, great choice and very freshly cooked. All in all a great hotel and we would definitely stay here again
17/3/2014
"Why don`t your hotels have Decaff Tea? Many people cut out the caffine for medical reasons"
17/3/2014
"Excellent value for money for one night stay would definitely book again"
16/3/2014
"Very helpful and friendly staff hotel clean and easy to get to by tube"
16/3/2014
"-"
Good but only one bath towel
16/3/2014
"The hotel was great although a little further away from the show than we would ideally have wanted."
10/3/2014
"-"
great hotel, perfect location for the places we wanted to visit. room very comfortable and staff very helpful. especially the concierge. breakfast was excellent. didn`t use the spa, thro lack of time but it looked super. If we visit again, will certainly use more of the facilities. whole package very good.
9/3/2014
"-"
M
6/3/2014
"amazing honeymoon break"
Had an a amazing honeymoon weekend, staff are so friendly had such a relaxing amazing time, close to subway so really easy get about london. defo be back if ever in london again, thankyou to elisa for our complimentary champagne :) x
4/3/2014
"Good room close to City Road"
Hotel was surprisingly large and well done out. What was great about it was it was 24/7 so you could check in whenever you wanted. Breakfast also ended at a very sociable 11am and checkout was not until 12pm. Lovely!
25/2/2014
"Lovely public areas but room not up to par"
A "Hidden Gem", we expected a 4* room in a 3* hotel. Although nothing "wrong" with it, the room was disappointing. When I asked I was told the "premium" was as it was in the main building, bigger and more modern than standard double. The décor was dated with old wooden furniture; blue/yellow fabric circa 1990`s and certainly no bigger than a standard double (although I didn`t check). I was offered the chance to view another room but for one night it wasn`t worth the move. Breakfast was fab! Overall worth the money we paid.
23/2/2014
"Hotel excellent however no fridge in a 4star room disappointed "
Stayed at this hotel last year and the room I stayed in was far better than this time even though it was supposed to be 4 star. However that said great hotel great staff and breakfast was well worth the money, overall superb hotel.
23/2/2014
"Great value, fantastic decor and very friendly helpful staff"
5/2/2014
"Surprising !!!!!"
For the rate I paid via Hotel Direct I wasn`t expecting much from the xxxxx Barbican. When I arrived the reception greeting was quick warm and friendly. Room was small and very clean. And the breakfast staff were very welcoming.The full english wasn`t bad either. Good value . Would stay again.
2/2/2014
"-"
Clean, tidy.parking expensive. Overall ok
12/1/2014
"Disappointed both bars in the hotel were closed by 1am, leaving several guest dry !!."
12/1/2014
"Clean, comfortable, courteous"
Staff were helpful, even charged my mobile phone when I lost my charger. The room was well equipped, clean with good ventilation yet quiet. The breakfast choice was extensive and well presented although the meat sausages were served with the same tongs as the vegetarian sausages!
4/1/2014
"-"
Very pleased with accommodation & breakfast couldn`t fault it
28/12/2013
"-"
room very clean. no running hot water on day one. quickly rectified. day 2 no hot water. was told to `just run the tap` 30 minutes later hot water. a lot of wasted water. hairdryer was not working, quickly rectified. staff courteous and helpful. need to sort out their water supply
22/12/2013
"-"
Wasquite a walk from the nearest tube But the hotel was great
16/12/2013
"Greasy service"
This hotel was a lovely surprise by my husband and it couldn`t have been more perfect. Great service, clean professional and helpful through out. Easy parking. Highly recommended.
15/12/2013
"last minute booking...great stay"
room was comfortable and clean...breakfast delicious quite a walk from the tube
15/12/2013
"good room, comfortable bed, and quiet at weekends!"
9/12/2013
"Well worth a stay"
Very pleased with everything from check in to breakfast, all very good.
8/12/2013
"-"
Lovely hotel very clean .staff very friendly and amazing breakfast . Would definetley recommend again . X
8/12/2013
"Great breakfast!"
One of the better breakfast buffets I`ve had. Friendly, helpful staff. Good all round hotel
2/12/2013
"Beautiful place. "
Staff lovely. Breakfast AMAZING! Sadly missed out on the swimming pool facilities but if we was to come again we would definitely be going for a dip. Down stairs was really was decorated and designed so when I got to my room I was a little sad that they wasn`t as I expected from downstairs decor. Overall great place!
2/12/2013
"-"
Further from tube station than we thought, a good 20min walk. Room clean and comfortable. Breakfast very busy but the staff did their best to keep the breakfast bars well stocked. Very friendly waitress (Offea?) even under pressure.
2/12/2013
"Had a great time, will definitely stay again."
The hotel staff & therapist were amazing. I enjoyed the food & my room was worth every penny!
1/12/2013
"-"
Noise like a telephone buzzing going off every hour from the air conditioning unit otherwise the room and hotel was excellent
1/12/2013
"Very pleased with this hotel."
I thought the area was lovely, I stayed on a Saturday night . The hotel room was really good, spacious and very clean. Free wifi a bonus and breakfast was good. Friendly staff. For the money paid I am very satisfied.
15/11/2013
"very nice hotel"
lovely hotel although leisure facilities were not always available and that was not advertised until we got there. Once there it said that the pool was not available on Mon,Weds & Fri mornings so went down Thurs before we left to find out that there was a private `photo shoot` going on....wasn`t impressed so although overall stay was good, couple of problems arose.Food was very good although again when paid in the bar area there was a service charge added again without any notice. Staff were pleasant but there was some issues.
4/11/2013
"Would recommend this Hotel "
The staff were friendly, the place was clean and the food was brillant, the SPA area was also very good.
3/11/2013
"-"
Hotel staff were friendly and facilities were clean and well displayed. The shower was extremely invigorating.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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