make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
5/9/2012
"Being able to park at the hotel was a real bonus."
The staff were extremely helpful and the hotel itself was lovely and clean. Very much enjoyed our stay.
13/7/2012
"Excellent friendly staff"
Rooms, very spacious and well equipped. Continental breakfast superb.
22/4/2012
"Great porridge for the marathon"
20/4/2012
"Clean and fast response to request for additional towels"
15/4/2012
"really pleasant stay, hotel very clean and staff polite and courteous"
14/4/2012
"Staff very helpful and friendly"
Given room on arrival despite arriving before booking in time.Was able to leave luggage on day of departure. Made to feel welcome. Would definitely stay here again.
14/4/2012
"friendly helpful staff, bedrooms very clean well serviced , very child friendly"
18/3/2012
"Lovely hotel "
Hotel was really nice, staff and guests were so friendly and helpful , would definately stay here again.
12/3/2012
"Staff were helpful and friendly."
The rooms were comfortable, but we did feel the rooms were too hot (we did use the sir conditioning) and the corridors also hot.
28/2/2012
"rooms"
our stay was very nice but i did feel that the family room was too small for a family of four. outside of that the staff were brilliant at their job and went to a lot of trouble to make our stay brilliant.
28/2/2012
"-"
staff very helpfull and pleasant
27/2/2012
"-"
Lovely Hotel. Lovely Breakfast. Bit expensive though. But thouroughly enjoyable stay.
22/2/2012
"Comfortable room. Aircon good. Breakfast poor quality."
20/2/2012
"Lovely hotel, pool facilities excellent, had a great weekend"
20/2/2012
"Well placed hotel for exploring London."
Only 10 minutes on foot from Russell Square Tube Station. Attentive and personable reception staff, accommodating concierge and contemporary, pleasant standard rooms with good facilities (tea,coffee, TV, radio etc.) but it charges £15 each for breakfast which seems a lot when I had `Eggs Florentine (smoked salmon, two poached eggs, on wilted spinach), toast and tea` for £10 in an upmarket cafe near the Royal Academy.
18/2/2012
"Good Value for Money"
We were a family of 2 adults and 2 children aged 7 and 5. Staff very friendly, had a meal in the hotels indian restaurant was ok nothing special but did do a childrens non indian menu. Were a bit disapointed that they charged for the use of the swimming pool this isn`t clear on the website (£3.50 adult £1.50 child per day). A fair walk to the underground station 15mins to Russel Square but that said the 5 year old did it for 5 days without complaint. There is a good secure playing field on the way to the station which the kids enjoyed.
30/1/2012
"-"
The first family room they gave us had a double bed and a very uncomfortable sofa bed, so i asked at reception if they could change it to two double beds which they did without question.
16/1/2012
"-"
The only problem was that it was quite a distance from the tube stations.
9/1/2012
"A great hotel not too far from central London"
We stayed at the hotel on Wed 4th Jan-Sat 7th Jan 2012. We had booked a family room with 2 double beds and the room was very clean and in good order. The beds were large and extremely comfortable and we had a choice of pillow from soft/firm etc. The bathroom was also well appointed with the shower in particular being very good and powerful. There were tea/coffee making facilities, a hair dryer, trouser press, infact everything you need for a stay in the city. Our room was on the 6th floor at the front of the hotel and there was little or no noise from the street. The continental breakfast was adequet, fresh and filling. We found the late checking out time (12pm) very useful and we could leave our suitcases in the foyer under the watchful eye of the reception staff. We would definately recommend this hotel to other visitors of the city. The only draw back we had was the 20min walk to the nearest underground station, but apart from that, the hotel was excellent.
8/1/2012
"Clean, comfortable, good facilities"
Staff not particulary welcoming or friendly at reception. Booked into family room, three sharing. Only 2 towels so asked for more - never arrived. Otherwise clean, comfortable. 10-15 mins walk to nearest tube ok for us but may be bit far for some. Booked via theatre breaks so good value.
2/1/2012
"Brilliant stay"
Hotel clean, reception staff very helpful, the room was a family room a double bed - very comfy and a sofa bed - not so comfy. Hotel pool, sauna, steam room and jacuzzi costs extra £3.50 adult £1.50 child up to age 16. Top tip number 63 bus is right outside in both directions and takes you to Kings cross station in 3 - 4 minutes, the bus comes every 6 minutes - excellent! Would definitely stay again very good value for money.
8/12/2011
"good location but expensive"
No complaints at all about the hotel and it is in an excellent location for easy access to the British Museum and theaters and also for St Pancras International. However, it was expensive for the rather impersonal motorway style accommodation. Would stay there again but not at that price.
5/12/2011
"excellent stay,very helpful staff,enjoyed our stay,many thanks"
30/11/2011
"Very disapointed "
This was a special weekend as it was my wife`s 50th birthday. However we were left totally unimpressed. We booked a family room which was not available on arrival so the kids had to make do with a sofa bed. The room was not made up for 4. The fact that the windows are locked made the room unbearably stuffy & to charge extra for the pool is disgusting! Very poor!
28/11/2011
"Very comfortable, friendly staff"
The hotel was great and the staff were very friendly. the only thing i didn`t like is the fact that you have to pay £3.50 per person per day for use of lesiure centre which can work out expensive if your with your family. Breakfast is a bit expensive at 14.95 per head but there is a nice cafe across the rd and brekkie costs £5.95. the tube station is a fair walk away but the 63 bus stops ouside and takes you to kings cross station so i wouldn`t let that put me off. all in all i found it very accessible and plan to return nxt yr.
20/11/2011
"Superb"
Clean, well maintained friendly staff. Nothing was too much trouble which is what you would generally expect in hospitality but we have all experienced differnt. But here it rerally is the exeption, Def reccommend a stay here.
5/11/2011
"Good location"
Fine big room as we had requested only fault was I Had requested sharps bin for used needles from making up medication for my young daughter but this never appeared.
5/11/2011
"-"
very good hotel only commemnt would be not a particularly nice area when you first get out of the station. It was getting dark and we have a young child so a little on edge. There was no problem though, and once clear, the hotel was fine a nd we found a loveley restuarnt to have an evening meal
31/10/2011
"HOTEL WAS GREAT"
reception were excellent, found concierge a bit abrupt.
30/10/2011
"-"
hotel fine no problems clean , bit of a walk to the tube but not a problem
3/10/2011
"Good hotel, clean and fresh as a 4 * hotel should be... would stay again."
2/10/2011
"-"
The room was very good and the staff very helpful but the matress of the sofa bed was extremely uncomfortable as every spring could be felt. We asked for an extra blanket and put this under the sheet to make it more comfortable. The use of the thin memory foam matresses on top of the sofa bed could alleviate this problem.
20/9/2011
"Excellent for the price paid"
Very very clean, good facilities, and very central. Enjoyable stay and would revisit. Local area had a nice square with 3 or 4 restaurants only a 2 min walk from hotel.
12/9/2011
"Excellent facilities and very welcoming staff"
5/9/2011
"Good value"
A good value hotel, nothing more or less than one would expect for this price band. the onlt down side iss the distance form the tube to get into central london, but asv alue for money it is OK.
4/9/2011
"Nice hotel to stay in"
Nice clean hotel, the down side is the tube is quite a walk especially if you kids. The breakfast could have a better variety of food but what was there was plentiful.
3/9/2011
"A fantastic hotel with great facilities for a family short break"
The room was well sized with A/C and TV although we couldn`t get ITV, no hardship though The pool is excellent with steam room, jacuuzi and swish changing rooms. Every staff member we met was very cheery,polite and helpful. Bus station 2 minutes walk, tube 10 minutes walk. Nothing bad to say, we had a brilliant 4 day break to see the sights and we are all looking forward to return probably after the olympics to do the same again.
2/9/2011
"Lovely Hotel Good value for money"
Would definately stay here again. Room nice and clean. Staff friendly polite and very helpful Food good
2/9/2011
"Nice hotel within walking distance of tube station and in a not too busy area would definitely use a"
25/8/2011
"comfortable stay"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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