Hyde Park 4 star reviews

Guest rating:

12/2/2017

"Great old hotel, excellent staff and super location"

Impressed with all staff - from a pre-arrival telephone enquiry/ reception/ breakfast all the staff were lovely, friendly and very efficient. Room was clean and available for us at 10.30am which was a bonus. A little on the small side and bed a bit hard but fine for one night. Bus stop right outside so no issues getting about or a lovely walk through Hyde Park to main areas. Will certainly use again.

Guest rating:

5/2/2017

"excellent stay great location."

Was easy to find carpark at front for extra charge£24 for 24hrs. Tube a short walk away. Checkin smooth. Room was excellent. Tv tea and coffee toiletries. Comfy bed . .breakfast excellent . Overall an excellent hotel with great location and good service. Would definately use again.

Guest rating:

3/2/2017

"Hotel a bit tired looking but excellent staff"

Very comfortable huge bed as upgraded without dispute due to first room smelling of cigarette smoke and excessive room spray from previous resident. Great location

Guest rating:

22/1/2017

"Staff were amazing, room amazing and breakfast was outstanding will stay again. "

Guest rating:

8/1/2017

"Excellent mattress- Very comfortable night sleep !"

Guest rating:

29/5/2016

"Friendly comfortable hotel"

Guest rating:

12/5/2016

"Lovely traditional hotel"

Very comfortable stay, really friendly efficient staff. Superbly situated opposite Hyde Park. Room was large and well equipped, extremely comfortable but quite hot. We did chose the hottest day of the year so far to begin our stay! Good breakfast choices in a pleasant dining room and they catered for my problem dietary requirements as a matter of course.

Guest rating:

6/4/2016

"Elegant Hotel in Central Location"

One night stay, friendly reception, allocated lovely twin room overlooking Kensington Gardens. Beds very comfortable, room clean, bathroom dated but fits in with Victorian building. Breakfast good, buffet style. free WiFi available. As the room was at the front there was traffic noise, also sound within the building did travel as disturbed during night from noise from above. Loved the location would stay again.

Guest rating:

3/4/2016

"-"

In a good location,staff very helpful, breakfast excellant, room a bit tired, bathroom very bad old fittings bath rusty cracked tiles bad lighting toilet almost on the floor (ideal for people with short legs)

Guest rating:

28/3/2016

"Disappointed "

Problem with the shower, couldn`t use balcony, toilet didn`t work properly, room was cold with a draft coming through the windows. Staff tried to help as much as possible but clearly there are some things wrong with the place. Will not be using it again but I hope thy can improve as it is in a decent location

Guest rating:

21/3/2016

"Quite disappointed with your choice of secret hotel, expected more. Wont be using your website agan "

I visit London fairly frequently and have had much better hotels for a similar price. First impressions upon arriving were quite a departure from the online and brochure pictures which did not feature the full skip and large metal container by the entrance .Breakfast was OK but no restaurant to speak of with only pizza and curry available in the evening. Dining area was quiet with no atmosphere. Although staff were friendly and helpful I wouldn`t go again or recommend this hotel. Not 4 star in my opinion.

Guest rating:

19/3/2016

"Nothing too much trouble..."

Were treated very well throughout our visit by everyone. All the staff were very courteous and helpful at all times. Very handy position too, right opposite Hyde Park.

Guest rating:

12/3/2016

"Great hotel in a good location very helpful staff"

Guest rating:

12/6/2013

"fantastic staff. very courteous and helpful al all times ensuring an enjoyable stay."

Guest rating:

9/6/2013

"Warm welcome!"

Really enjoyed our short stay, particularly impressed by the staff, Very welcoming and attentive. Would happily stay there again!

Guest rating:

12/5/2013

"."

Hotel was first class, best four star hotel I`ve stayed, especially as upon arrival room was given to someone else, given comp. tea/coffee while it was sorted out and then upraded, wonderful room overlooking hyde park. The downside was the quality of breakfast ours was free but if we would have had to pay, I would not have been impressed. I would certainly use your site again and certainly use the hotel again. Staff were more than helpful, service was first rate. Thumbs up from me.

Guest rating:

15/4/2013

"Amazing room!!"

Wow! The lobby is a bit underwhelming, but then you go to your room - the highest ceiling I`ve ever seen!Fantastic bed and facilities. Bathroom a little dated but very clean. Service excellent and friendly - amazing breakfast.

Guest rating:

4/4/2013

"A lovely room and bathroom. Excellent staff and breakfast. A lovely stay."

This is a good hotel. The bedroom and bathroom is lovely. The staff are excellent and very helpful. Overall a very enjoyable stay. Would recommend staying here.

Guest rating:

21/3/2013

"Room of a good standard although view limited and not of Hyde Park."

Breakfast ok - a little slow as too few staff.

Guest rating:

21/3/2013

"Excellent staff and service; nice room but too hot and a bit noisy"

Very impressed with staff attitude and attention to detail. Breakfast was very good too. Well appointed room with all facilities to a high standard. Two small negatives - temperature control in the room was very `hitand miss` and with road-facing windows it was too noisy for me - otherwise a very good experience

Guest rating:

20/3/2013

"Excellent location, near Hyde Park & Central Line tube station."

On-site parking useful, helpful and friendly staff. Comfortable room and a great breakfast, good value, many thanks.

Guest rating:

20/3/2013

"I would recommend this hotel"

Well situated hotel. The staff were very friendly and helpful. A good freshly cooked breakfast. Will certainly use this hotel again.

Guest rating:

20/3/2013

"Satisfactory, but not 4*"

Rooms are okay, but need updating. Ventilation system is awful and far too hot. Controls not working in my room, so too hot all not. Otherwise okay.

Guest rating:

17/3/2013

"First impression was very good and didn`t change much during my stay."

The Staff both on the desk and in the restaurant in the evening were very good and the desk staff went out of their way to help finding buses and routes for the trip to the Shard and were interested to hear how I enjoyed it when I returned.

Guest rating:

15/3/2013

"lovely room, friendly staff"

Had a very enjoyable 3 night stay. The room was spacious and comfortable. Only downside was that was no heating working in the bathroom and it was baltic!!!

Guest rating:

14/3/2013

"-"

Upgraded room and gave free birthday cake, chocolates and balloon. Room noisy with stair doors outside and road on the other side

Guest rating:

25/2/2013

"Excellent service, room & food."

Guest rating:

24/2/2013

"Helpful, cheerful staff"

Warm, comfortable, close to transport links and Hyde Park. I would choose this hotel again

Guest rating:

22/2/2013

"Beautiful English Hotel"

Great service, great location, great room, beautiful hotel.

Guest rating:

18/2/2013

"We were very happy with our hotel, staff were helpful and friendly, rooms spotless, could`nt ask for"

Guest rating:

12/1/2013

"More 2*"

The staff were very professional and the breakfast was very good. But the room was tiny with limited facilities. Tv had limited channels, no robe provided, no minibar and the shower was terrible. Limited hot water which took ages to reach the room.

Guest rating:

1/1/2013

"-"

Staff were very pleasant and helpful. Location good for being out of town and away from hassle, but close enough to Lancaster Gate tube. Very clean hotel with nicely furnished common areas.

Guest rating:

23/7/2012

"-"

room very nice,but traffic/aircraft noise made sleep impossible.Dinner in restaurant, not hot and poor value for money.