To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
5/10/2014
"-"
Lovely hotel and staff and a lovely little box of chocolates were left in our room as it was my partners bday but the only down fall is that the room was quite small although ok as we were only there one night but there was no bath.
4/10/2014
"2nd Stay not as good as first."
Upgraded to deluxe room, after last time this seemed like a no brainier. Room was a lot smaller than last time, plus was very noisy. Still a nice room, but not as good as last time.
4/10/2014
"-"
Compact room and noisy. I`m glad i got the room as an offer and i didn`t pay the full rare.
1/10/2014
"-"
Helpful and nice staff, rooms clean and tidy. Nice and near to station. Good breakfast. The only disappointing thing was you needed double glazed windows as we experienced some outside noise
29/9/2014
"TINY ROOMS"
29/9/2014
"-"
Staff were excellent and very pleasant especially receptionist Christina
29/9/2014
"-"
Nice room, good location, but very noisy and rude cleaners
28/9/2014
"-"
Hotel ok but room very small & smelt of smoke when we went in. Staff help Hotel ok. Room very small & smelt of smoke when we went in it on the Saturday! Staff friendly & helpful but wouldn`t go back there
24/9/2014
"Very comfortable."
Very good, only complaint is that there were a number of long black hairs on the bathroom floor and in the bath on arrival, definitely not mine as I have short hair!!! A little off putting. Otherwise enjoyed the stay
23/9/2014
"Sleepless night"
Very noisy room due to the fact the window wouldn`t close properly, road very busy outside. Then 6am the bin men arrived.
22/9/2014
"Very good, clean hotel with good facilities and excellent staff."
Would go back and stay at this hotel - xxxxx Euston Hotel
21/9/2014
"Convenient & good value deal"
21/9/2014
"super - recommend a stay and so clean and friendly "
lovely hotel our first stay in this one, recommended A******
16/9/2014
"Excellent Stay in a friendly and modern hotel"
We stayed at the xxxxx Euston Saturday and Sunday 13th and 14th September 2014. Checking in and out was super efficient, helpful and friendly. Our room was ready even though we arrived before noon. The room was spacious and modern, with all the necessary amenities, such as iron and ironing board, hairdryer, tea/coffee and bathroom products. We dined in the Brasserie for breakfast and one evening for dinner. The food was good quality and plentiful and very reasonably priced for central London. On the day we checked out we were able to leave our bags for collection later which allowed us time to do some sight seeing. The staff throughout the hotel were friendly and always happy to help. Our room was at the rear of the hotel and we were awoken by the kitchen staff in the back alley on the Sunday morning - this was the only downfall of the hotel. Thank you for a lovely stay.
14/9/2014
"Good value room"
Very comfortable room and adequate size for the price. Good bathroom facilities. Nice furniture.
11/9/2014
"-"
The staff were very accommodating and helpful, particularly when they took care of our luggage for the day after checking out early. Our biggest disappointment was the noise; the walls were thin enough to hear our neighbours` conversation and their tv. Other guests on the floor were shouting and slamming doors in the very early hours. The room wasn`t really 4* luxury but it was a comfortable enough base in a good central location.
11/9/2014
"Great Hotel."
Just returned after having 3nights at this lovely hotel, the hotel was a 5minute walk to Euston station and also the bus terminal,which made getting around London so easy. The hotel staff were very pleasant and the hotel was spotless and nicely decorated.breakfast was vey good with plenty of choice.would not hesitate to stay here again. R.Quinn.
26/8/2014
"-"
Hotel was very clean and tidy I would denfinatly recommend , when I needed directions staff were very helpful and friendly
25/8/2014
"it was a funny shaped room"
we managed ok
19/8/2014
"Fantastic Hotel !!"
We booked this hotel last minute for a 1 night stay in London. On arrival the staff were very efficient and helpful. Our rooms were lovely, they were spotlessly clean and the beds were very comfortable. The Position was brilliant, very close to Euston station were you can get the tube or buses. Really good find, we would definitely stay again.
12/8/2014
"Great hotel in a great location"
We booked this hotel under the hidden gem option and what a good choice is was! It is in a fantastic location just 4 or 5 minutes walk from Euston station (use side door near left luggage office). The hotel is smartly furnished in a contemporary style and check in was very smooth. Our room furnishings were also contemporary, clean and we had everything we needed with the exception of sufficient coat hangers...there were only 2 and even though we were only there 3 nights, we needed more. The bathroom was small but good. We had booked room only but on 1 morning bought vouchers from reception to have breakfast in the hotel at £10 each. It was good value.
9/8/2014
"-"
lovely hotel, staff very welcoming and helpful, rooms very clean, good size and comfy beds, excellent breakfast, close to bus stops. will go back again.
6/8/2014
"Convenient location"
Convenient location and pleasant staff. Hotel room was a reasonable size. The only failing was the lifts which could not cope with the number of guests.
3/8/2014
"-"
Room smaller than envisaged. Occupants next door had a baby that cried a lot, which we could hear on our room! Location of hotel was quite though. Air conditioning unit noisey even when on low. Breakfast not particularly warm. Staff were very helpful.
30/7/2014
"Great location"
28/7/2014
"Great location and great hotel"
The hotel was in a great location near to Euston station. We arrived via train and we were in our room in less than 20 minutes. Great hotel with excellent service and very clean and modern.
25/7/2014
"ideal for short stays, convenient for rail and underground. Surprisingly quiet. Breakfast good."
20/7/2014
"-"
Good hotel great breakfast
15/7/2014
"Very friendly staff; dealt with issues I had with noisy nieghbours straight away."
14/7/2014
"LONG WEEKEND IN LONDON [KJ]"
The Hotel doesn`t look much from the outside but inside it is very clean and modern and is five minute walk from Euston station. From the moment we entered the staff were very polite and nothing was too much trouble. The room was clean and apart from a problem with the shower it was of a good standard. We had a problem with the shower the first evening which was repaired and sorted whilst we had dinner. with the promise that if it couldn`t be sorted another room would be available for us. A very big bonus with this hotel is the fact that it has a truly excellent restaurant. The area it is situated in doesn`t lend itself to restaurants and dining out particularly if the weather was bad. We would recommend this hotel to anybody and would use it again if we visited London.
14/7/2014
"Good average stay"
Bathroom old fashioned and in need of refurbishment. Room very small. Housekeeping sloppy and late in the day. Toiletries supplied inadequate. Not to my mind a 4 star standard.
13/7/2014
"Very Good"
Very clean and tidy, wouldn`t hesitate to re-book. Although room was small, was more adequate for the two of us.
12/7/2014
"Fantastic "
Excellent room.hotel was very nice .staff very friendly an helpful at all times would highly reccomended this hotel to my friends and family would defiantly stay there again
29/6/2014
"-"
Good location with bus and tube links to all London attractions. Booked as a hidden gem very good value for money
27/6/2014
"-"
Fantastic! Rooms outstanding, location great for easy access into city would stay here again!
22/6/2014
"good hotel, good staff, small rooms"
Nice hotel, looks a bit run down from the outside but once you get in there nice atmosphere and staff. I upgraded for 25 pound to a kingside room and I am glad I did as in truth this was small anyway with two beds pushed together to make a kingsize. No bath just a shower. Good location though and handy enough for.connecting anywhere in London. Concierge really helpful. Would stay here again on business but not one for a romantic break.
20/6/2014
"Great position, very friendly staff, clean modern rooms, very comfortable beds!"
16/6/2014
"Great location, Spotlessly Clean - but take earplugs "
We read the trip advisor comments before we stayed and the recommendations - we requested a refurbished room overlooking the park. On arrival we were told that there weren`t any rooms overlooking the park available. Downside = The room we were given was at the front of the hotel which unfortunately meant we could hear the train announcements from 5am!!! Bought earplugs so Second nights sleep was much better. As the room also catered for disabled guests it meant that there was no bedside table to put spectacles, phone, books etc on. Plus side - great location for travelling around London. The room was a decent size and spotless and the bed was very comfortable. Check in and Check out very efficient.
16/6/2014
"Problems with housekeeping though :("
Upon leaving yesterday morning I have rung 5 times and we stupidly left two phone chargers in room 342. No calls back from hotel after leaving several messages ! Very disappointed with service !!!!
16/6/2014
"Outside building looks dated , Inside very clean and modern with good overall service"
Have stayed here before and as always front of house very good particular mention to Shauna on check in and Latoya on check out both were polite attentive and took an interest in what you are looking to do. Our room was an upgrade which was unexpected but was a nice touch. Bar was also good but hotel prices, room was very nice clean & tidy. Breakfast has been an issue in the past but has improved greatly, but with one issue we where shown to our table and that we would be offered drinks by the waitress, we waited but nothing got our buffet breakfast still no drinks, we eventually stopped a waitress to get us some teas, which was a shame as we had nearly finished our breakfast.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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