Mercure London Kensington reviews

Guest rating:

10/5/2014

"Comfortable hotel with excellent service"

We have stayed in many hotels of this particular group and the Mercure Kensington does not disappoint. Ideally placed and near to the Albert Hall and other site in this area

Guest rating:

17/3/2014

"Too hot, air conditioning not working."

Nice room but very hot in room, unable to use the air conditioning. Good breakfast.

Guest rating:

31/1/2014

"Helpful staff"

Guest rating:

23/1/2014

"-"

double room as small but did come equipt with everything you would expect from a 4* hotel. Staff where nice..

Guest rating:

23/12/2013

"Lovely staff clean rooms"

Guest rating:

12/12/2013

"good hotel"

However wifi should have been included in the rate, but It was useless. All my work was affected by this useless Internet.

Guest rating:

4/12/2013

"Excellent in every way"

Would recommend without hesitation

Guest rating:

30/11/2013

"Not enough room to swing a gerbil, the smallest room that we have ever stayed in."

Guest rating:

21/11/2013

"-"

Room rather small but we only slept there on our two night stay. Praise for excellent cooked breakfast and complimentary soft drinks.

Guest rating:

16/8/2013

"Mercure Kensington"

Excellent hotel, clean and comfortable. The staff were all very helpful and friendly. The breakfast was excellent, the bar was small but the right size for the hotel and very smart and clean. The hotel is in a fantastic place for visits to London easy to get around on the tube and bus.

Guest rating:

19/6/2013

"Lift not working and on top floor !"

nice breakfast but lift not working when on top floor not good!

Guest rating:

30/5/2013

"Overall a relaxing stay"

Lovely staff, nice room although we had to upgrade due to the first room being too small. Great breakfasts. all facilities very clean and tidy.

Guest rating:

27/4/2013

"It was very comfortable and your staff are very caring and friendly. "

We stayed at Mercure as we were attending a concert at Royal Albert Hall and we may use you again.

Guest rating:

19/4/2013

"-"

Room was fine though pretty small. Good location. Breakfast was excellent and staff very friendly.

Guest rating:

15/2/2013

"Clean, comfortable, friendly helpful staff and a convenient location."

Guest rating:

10/2/2013

"very friendly"

Excellent service, friendly staff & an excellent breakfast. Fabulous value, will return.

Guest rating:

20/12/2012

"my wife and i found the mecure kensington hotel to be a welcoming, friendly, good quality hotel. "

We highly recommend this hotel. Merry Christmas & thank-you to all of the staff for looking after us during our stay.

Guest rating:

3/12/2012

"Nice hotel; friendly staff."

The double room offered was very small and next to the lift shaft. I requested a defferent room and I was happy to pay £30 for an upgrade to a larger double room. This could have been made clearer when makiing the original booking and may have affected my choice of hotel. The staff were friendly and helpful, although they did wish to take £50 from my credit card (hotel policy?) to cover any incidental expenditure. This, I declined to let them do. It also appears to be a growing trend in other hotels to take money from credit cards "on account".

Guest rating:

12/11/2012

"I`ll go back again!"

I stayed there with a friend on 10th November 2011. Round the corner from Gloucester Rd tube station, the hotel staff were very friendly and attentive. A really clean and quiet room with a complimentary soft drink fridge. Will go back again.

Guest rating:

21/9/2012

"good value for money"

nice clean hotel which offered good value for money

Guest rating:

16/9/2012

"Recent visit"

All staff extremely helpful and friendly

Guest rating:

21/8/2012

"Perfect!"

The hotel was located perfectly for our needs and the hotel was clean and the staff were very friendly. I would recommend to anyone.

Guest rating:

30/6/2012

"exceptional value and service"