To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
22/1/2022
"-"
Perfect location with clean, Covid secure rooms.
9/1/2022
"Friendly and helpful staff."
Lovely hotel, ideal location. Comfortable bed and room was spotless. Good breakfast. Unfortunately not all facilities were available due to covid which was disappointing as booked because it had a bar and restaurant.
7/1/2022
"Excellent location, good base for theatre etc"
Stayed one night for theatre, great room for three of us. Good breakfast, staff polite and helpful. Really good value for money.
30/12/2021
"Excellent room , helpful staff and good breakfast"
29/12/2021
"Perfect location."
We have no reservations thoroughly recommending Thistle Piccadilly for its perfect location close to all the action, its cleanliness and superb breakfasts! Looking forward to staying here again sometime in the future.
12/12/2021
"Thistle Piccadilly "
Beautifully presented, clean and spacious room in the heart of London. Prefect location for exploring
10/12/2021
"Perfect location and polite friendly service"
Ideally located within a stones throw of Leicester Square, the staff were polite & friendly, the room immaculate and the breakfast the following morning excellent. I would highly recommend to anybody visiting the centre of London.
9/12/2021
"Fantastic hotel and location "
We had a great stay, and when they found out we had just got married only 3 days earlier and we were celebrating my wife`s 60th birthday the hotel really treated us
8/12/2021
"Very comfortable "
Perfect location very comfortable beds, very clean, would highly recommend this hotel great location. Breakfast was very nice plenty to chose from.
30/11/2021
"-"
The Thistle Hotel Piccadilly was wonderful. the location brilliant for the attractions we wanted to see and as for the room it could have not have been better.The food was very good we only had breakfast there was plenty of it. The staff are very friendly and helpful to be honest being London we did not expect great things! but to our surprise it was first class we shall be using the Thistle in future. Highly recommend. 10 out of 10
29/11/2021
"City break"
Hotel is well situated for everything. Had a lovely family break
29/11/2021
"Convenient and comfortable "
Hotel was central to shops restaurants pubs and the Christmas lights. Room was king deluxe with ensure shower. Breakfast was extra cereal, toast and full English for £25 Would use again. Thistle Piccadilly Coventry Street
24/11/2021
"-"
Perfectly placed for tourist attractions and theatres
23/11/2021
"Very nice hotel with the best beds ever!"
Lovely clean hotel with very polite staff and the most comfortable bed I have ever slept in! Perfectly located for Theatreland and chinatown!
19/11/2021
"-"
Excellent, very large room, staff very helpful. Shall certainly stay with you again. Thank you.
14/11/2021
"-"
Pillows uncomfortable breaks poor
14/11/2021
"Fabulous room very clean staff amazing and the location was brilliant would stay there again"
11/11/2021
"Great location for the West End, Leicester Square and Covent Garden"
We arrived early and the staff were all to pleased to take our bags. We booked a Deluxe King. The room was exceptionally clean. The view wasn`t that pleasant onto a fire escape. But we weren`t going to spend our time looking out of the window so that was fine. The bed was sooo comfortable. Also we weren`t expecting to have the sun shining into the room, but it managed to find its way in somehow. We had breakfast in the hotel which was full English, cereals, pastries, fruit. All well presented and tasty. The staff in the hotel were always pleasant and happy to help. I`m not sure if all of the rooms have the low ceiling, if I booked again I may ask. But it wouldn`t be a deal breaker. I would definitely book this hotel again. Unless I win the lottery. In which case I will be staying at the Londoner, just around the corner. If that hotel is as nice on the inside as it is on outside then it must be amazing. I can only dream?
10/11/2021
"Ideal location"
Great location to walk to most theatres and sights in central London and easy to hop on a tube line. Room was clean, hotel was quiet and we even had a view of the London Eye, Big Ben and Nelsons column over the rooftops. Staff were happy and welcoming. Would recommend
10/11/2021
"Would happily stay again"
Friendly staff
4/11/2021
"Hotel is in a great position only a few minutes from the theatre and the tube stations "
1/11/2021
"The outside is very misleading."
The Hotel is in a side street just off of Coventry Street and between Piccadilly Circus and Trafalgar Square. The bedrooms are of a good size with comfortable beds and the shower is also a good size. The glazing keeps out all noise. Would stay there again.
1/11/2021
"Fantastic location fantastic room definitely stay again great staff very clean "
29/10/2021
"Thistle Picadilly"
Wouldn`t book again! Upgraded to a deluxe king size, the room was clean and nicely presented and you can`t fault the location. However, I`m not a fan of looking out of the window with a view of industrial a/c units. I`m left wondering if the standard rooms overlook the bins? I did request a view on booking and while I appreciate this can`t always be accommodated, I find it hard to believe this was the only alternative. You will have to ask for supplies if you want more than one tea/coffee each.
28/10/2021
"Wonderful "
Really well situated for the theatre. Very clean room with excellent facilities, friendly staff and accommodating. Food was good and plenty of it if required.
21/10/2021
"-"
Very good location and clean
19/10/2021
" "
We were delighted to be upgraded to a lovely deluxe standard room. Everything was very clean. The location of the hotel is excellent. The staff were very helpful and kind. No request was too much for them. Thank you.
15/10/2021
"Just what we needed"
Very close to theatre and very comfortable room.
14/10/2021
"Excellent Hotel you must stay here"
Staff friendly, polite, and very helpful. A comfortable stay, clean rooms, lovely breakfast. I will certainly stay again also owing to its fantastic location
13/10/2021
"-"
Clean room comfy bed friendly staff even though the hotel is in the middle of Leicester Square you couldn`t hear any noise from outside hairdryer iron and ironing board and mini fridge and extra pillows in the room definitely recommend and we would certainly stay here again 128512;
13/10/2021
"Right in the heart of theatre land"
We will definitely be booking at this hotel for future theatre breaks where possible. Very clean with lovely helpful staff. Very quiet even considering location. Loved it.
10/10/2021
"Great central location"
Great welcome from all staff. Couldn`t do enough for us. Clean rooms, clean towels , clean bedding. Excellent central location for the theatre district.
8/10/2021
"Clean, good breakfast, great location "
6/10/2021
"Brilliant Hotel, great location"
I was sceptical at what kind of hotel I would get with this Theatre break but I fear not. Hotel was so clean, staff polite and the room (deluxe king) was amazing. Very comfortable bed, everything you needed in the room. Buffet breakfast was included and everything you needed, cooked, cereal, fruits, continental. Location is superb, Chinatown opposite and plenty to see and do. Highly recommend.
2/10/2021
"Heating didn`t work snd no heat in bathroom whatsoever "
26/9/2021
"Excellent location!"
Stayed for 3 nights, nice size room, clean & comfortable. Lovely breakfast, fresh, lots of choice & friendly staff. I would recommend this hotel, on the doorstep for China Town, short walk for Soho, Covent Garden & theatre land.
23/9/2021
"Great hotel & excellent service "
Would definitely recommend this hotel. It`s very central in Leicester Square.
13/9/2021
"Good central London location with very friendly staff "
Enjoyed our stay but disappointed that there was no television for the duration of our visit
4/9/2021
"Dirty and smelly "
The room was unclean, very disappointing considering Covid. An awful Smell in the room.
3/9/2021
"-"
Clean, co fortaleza and in the heart of the west end! Good breakfast.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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