Clayton Hotel Liffey Valley reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 187 reviews

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Guest rating:

26/2/2014

"If check in is 2pm, don`t tell me my room is not ready when I check in at 3.30pm!!!"

This hotel has too many rooms, too many people staying/using facilities hence why reception is so under pressure and thus poor service. On a positive note food excellent in restaurant and asian food at kudos also excellent. Very good wine list also. Staff at pool/leisure centre excellent also :-)

Guest rating:

24/2/2014

"-"

The staff were very rude and never smiled, the bar area was filthy and wasn`t cleaned all day or night The service in the restaurant was very poor and I would not. stay here again

Guest rating:

23/2/2014

"-"

While the over all hotel was very nice the resurant was another story. It does not seem able to cope with the amount of people that was staying there. The size of the resturant appears to be to small and they could do with more staff to cope with the demand.

Guest rating:

16/2/2014

"Lovely Hotel"

The hotel and staff are lovely, and the facilities are excellent. Thanks to booking.com we got a great deal. However we did not get a good night sleep, as on both nights, the noise on our corridor was horrendous, as teenagers screamed, shouted, sang and carrier on. Other residents were obviously disturbed to as we hear a man shouting, shut the xxxx up.

Guest rating:

24/1/2014

"Great value for money"

Was disappointed at wait I had to check in over 7 mins ,then to compound this I waited 35 mins for a remote to my room for television .thankfully the friendly and efficient staff in the morning made up for this

Guest rating:

19/1/2014

"no flat screen tv like said on site"

Guest rating:

15/12/2013

"-"

Lovely relaxed comfortable stay. Staff very pleasant. Def stay again

Guest rating:

25/11/2013

"lovely hotel. staff very attentive and helpfull. would definitely return"

Arrived at 1pm and room was ready. We were given a complimentary upgrade to a suit which was a fabulous surprise. The staff were very helpfull and we used the pool facilities which was very relaxing. We had just an overnight stay and would definitely return and highly recommend. Thank you for a lovely wedding anniversary!

Guest rating:

13/11/2013

"-"

I found my stay at the Clarion hotel pleasant. Some of the staff were very friendly & polite. What I found disappointing is that you have pay extra for parking your car in the hotel car park in my opinion you pay enough to stay in the hotel & the parking should be free. It`s the first hotel I stayed in where I had pay for parking. Another issue I had was the fact that I couldn`t get my breakfast room serviced.

Guest rating:

30/10/2013

"-"

Breakfast in morning a bit chaotic. Carpet area surrounding tables was littered with food debris scrambled egg ect . Luggage which we left with reception because our room was not ready was left where we deposited it and not put into a secure place.

Guest rating:

28/10/2013

"-"

(1) Could have provided more entertainment for kids (2) Charge 4euro per day for car parking while other Hotel have free parking (3) No entertainment at the weekends

Guest rating:

16/10/2013

"Really Nice Stay"

I arrived for a 3 night business trip. I had a clean, nice room. The breakfast buffet for very nice, I didn`t have dinner at the hotel. The staff were friendly and helpful and always pleasant. I enjoyed the use of the pool and leisure facilities and this was the reason for booking this hotel. I enjoyed my stay and would return and recommend it.

Guest rating:

13/10/2013

"overall a lovely clean hotel. good if on a budget."

I stayed with my partner for two nights and my only complaint would be that a cooked breakfast was ?12 and if you only wanted toast it was ?5. This seems a bit silly to me. our room was lovely and clean and the bed was comfortable, it was a nice surprise to have a balcony even though the view from it wasnt great. The hotel should also look it either making their walls thicker or lower the tone on the phones, as people in the neighbouring room thought it would be great to use their phone alot at 4-6am in the morning which was very disturbing. Inspite of this I have enjoyed my stay and I`m sure I will be back soon.

Guest rating:

6/10/2013

"clean"

Lovely hotel for a good price booked through hotel direct. Only thing it could have been quicker checking in and out.

Guest rating:

29/9/2013

"The Irish r so lovely :)"

Every thing u need on your doorstep. What more do u need :)

Guest rating:

21/9/2013

"Convenient"

Nice room but bed a bit hard. Quiet. Bar area very bland and not very comfortable. Convenient for my stay.

Guest rating:

13/9/2013

"Gorgeous hotel! "

Spotless clean. Welcoming staff. Family orientated. Good prices. Lovely relaxing place to be would recommend to anyone :)

Guest rating:

12/9/2013

"bath at missing in shower....put the towels in the bathroom"

Good

Guest rating:

2/9/2013

"A gorgeous hotel with big spacious rooms. "

Guest rating:

2/9/2013

"Lovely hotel"

The rooms where lovely, very clean and tidy. Would stay again

Guest rating:

21/8/2013

"Great family hotel"

The hotel is very family orientated. Relaxed atmosphere, Good leisure facilities. Brilliant breakfast even though we queued for 20 mins because of the numbers staying.

Guest rating:

13/8/2013

"-"

I have to compliment Marta who checked us in on arrival, her manner and politeness was exceptional. Only quib I would have, was that towels be kept in press near bathroom and not under the TV press!!! Overall, excellent stay.

Guest rating:

27/7/2013

"The facilities were very good."

This hotel would have received an excellent rating for the two nights we stayed, however the weather had been very hot and the rooms were over 24 degrees with one small window as fresh air. We mentioned to front desk the rooms were hot and were offered a desk fan and were told the hotel had no air-conditioning and were very apologetic. My 7yr old was sticking to the sheets overnight and a fan did not sure the purpose. Lack of sleep over the two nights made it very difficult to take our `family break` seriously.

Guest rating:

12/7/2013

" OK"

Average hotel. Reception staff really need improving. Cleaning staff walked in our room at 8 a.m. and woke us! But rooms are clean. Was during the hot weather and the fan in the room just didn`t cut it. They need air conditioning.

Guest rating:

10/7/2013

""Excellent bar but rooms need improving""

Our overall stay was very good , parking was good, reception was quick and efficient. The room we stayed was just ok. It had a good fan which was needed. The bathroom was ok but the extractor fan was`nt working.Also the sheets were not that clean ,pillowcases had blood stains on them! The bar down stairs is excellent we were served by illaus who made perfect cocktails and our meal was served by him quick and faultless. overall keep up the good work in the bar and restaurant and improve quality upstairs but would stay here again.

Guest rating:

30/6/2013

"-"

The staff at the Clarion Liffey were helpful and pleasant, the rooms were clean and nicely kept, breakfast included really good value.

Guest rating:

17/6/2013

"Great hotel. Staff very helpful."

Great service friendly and informative staff. Will stay again when next in Dublin.

Guest rating:

16/6/2013

"Reception staff really helpful and pleasant, will return soon."

Guest rating:

1/6/2013

"Felt really welcome"

Excellent value

Guest rating:

19/5/2013

"excellent hotel and staff"

stayed here on fri 18 may,my 3rd stay here,as usual the staff were v friendly at reception ,everything done v effeciently and with a smile,room lovely,food and drinks excellent and overall i enjoyed my short visit.will be back and would recommend it to everyone.thanks!!!!!

Guest rating:

21/4/2013

"-"

Cooked Breakfast lukewarm and a little hard but otherwise very good.

Guest rating:

2/4/2013

"Great value clean hotel well worth a visit"

Lovely room top floor was really happy very clean good breakfast all in all very pleased

Guest rating:

1/4/2013

"could hear noises from next rooms not ideal if you wanted to rest"

was ok regardless it was three adult men two had to share a bed, i innitially thought we could have three singles

Guest rating:

25/3/2013

"very noisey from 2am to 5am in room next door. got no sleep. "

we filled in the comment card on departure. not surprised that hotel staff didnt read it. very bad experience. dont stay in this hotel on a saturday night.

Guest rating:

23/3/2013

"Watch your bill, and check what you have paid for"

Every morning I was asked if I had paid for breakfast despite having paid an extra fee for seven nights breakfast, and zero variety in what is offered. Parking is not included in costs even though there is nowhere else to park. Rooms have no functioning in room movies. Telephones do not work. Reception staff more interested in what they can charge you rather than your problems and are at times ignorant. Bed wasn`t a double for a double room, was two singles together. Reluctant to stay at any Clarion in the future if this is the experience I will get

Guest rating:

18/3/2013

"-"

Really disappointed . My 17 year old daughter and I spent the 17th March there. only movies available were adult movies

Guest rating:

23/2/2013

"Comfortable and convenient"

Guest rating:

16/2/2013

"Stay away"

Food was absolutely shocking, bed mattress was puffy on one side and flat on other, room was freezing, staff were clueless and the tv in room didnt work, won`t be staying again

Guest rating:

16/2/2013

"Family friendly with very helpful and friendly staff"

Guest rating:

12/2/2013

"OVERALL GOOD"

Stay would have been better if staff were more consistent with their information!! Signs advertising special offer that night were still outside the restaurant on Sunday morning at 10.30 when the offer was not available - and in fact the restaurant was closed on a Sunday evening! Hotel comfortable, although bedroom was cold, even with radiator turned full on. Food good in Kudos restaurant.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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