Leonardo Hotel Newcastle reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

94%  based on 104 reviews

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Guest rating:

11/1/2014

"Excellent Hotel"

Stayed here overnight and had a excellent room, the service was second to none !!!

Guest rating:

7/1/2014

"-"

Hotel was very nice and so were the staff. The only downside is that you have to pay to park your car as they don`t have ther own parking! Therefore this would make me stay in a premier inn

Guest rating:

31/12/2013

"Hotel very clean & lovely rooms also the staff very friendly."

This was my 4th stay at the Jurys inn & will definately be staying again next time i go to see a show in Newcastle..

Guest rating:

18/12/2013

"perfect for areana"

Had a good stay after arena show recommended

Guest rating:

11/12/2013

"Just right for the job"

My wife and I found the hotel to be very pleasant.The hotel was situated close to the Central station which was ideal.The staff were very curteous and dilligent.There was a good atmosphere within the building which I picked up on right away.I would certainly use the hotel again.

Guest rating:

28/11/2013

"Very comfortable, good location."

Close to the station, and next door to my conference venue, the Jurys Inn Newcastle was just the ticket for my one night stay. Warm and comfortable, with a nice breakfast, and a nice price, I have no complaints. The bar food was a little pricey, but it saved me having to go out into the cold, damp evening. A nice overnight stay - thank you.

Guest rating:

24/11/2013

"Staff helpful and attentive."

Staff helpful and attentive. They also noted we were not staying for a party and arranged a quiet room. Restaurant was good as was the breakfast. Being early to breakfast, the buffet was continually being refreshed and the variety and quality of food excellent.

Guest rating:

21/11/2013

"An excellent experience."

The staff at the hotel were exceptionally welcoming, polite and friendly. The room was clean and the decor attractive. The bathroom was large and well equipped. Beds, pillows and bedding were extremely comfortable; we had an excellent night`s sleep. We ate dinner in the restaurantand were very impressed: the menu is varied and well priced and the food was well presented and delicious. The buffet breakfast gave a wide choice. Food was hot and regularly replinished. We cannot fault this hotel.

Guest rating:

13/11/2013

"Brilliant stay lovely room nice food great service 3rd time here still amazing "

Guest rating:

15/10/2013

"Good quality hotel, well situated"

Excellent hotel, well situated for local amenities.

Guest rating:

29/9/2013

"Bar"

Guest rating:

8/9/2013

"enjoyed our stay, hotel staff very friendly, very good choice at breakfast."

Guest rating:

14/8/2013

"-"

Very clean good food helpful staff

Guest rating:

10/8/2013

"-"

The hotel was in a good position close to rail station, the room was excellent with good outlook but the double bed could have been a little bit wider. The breakfast was really very good one of the best I`ve had in a hotel

Guest rating:

30/7/2013

"-"

As this year weather has been changed and get warm. I think rooms need Fan or cooling system. the room was warm for sleep and when opened window roud noices from out side don`t let you sleep. But Room and Staff Excellent.

Guest rating:

29/7/2013

"Clean,comfortable and convenient for facilities and good value"

Would recommend as good value; very convenient to main points of interest in Newcastle and close to main Station for comnnections for Durham and other places of interest

Guest rating:

15/7/2013

"Summertime and no air con"

Hotels are expected to have fridges and safes in the rooms especially hotels from a large chain like jurors inn. I will check next time im booking and if your hotels are not upgraded ill stay elsewhere.

Guest rating:

1/7/2013

"Information on car parking prior to arrival"

Guest rating:

26/6/2013

"Very clean and tidy hotel with very friendly staff and a lovely breakfast."

Good value and very centrally located. Would highly recommend it to anyone visiting Newcastle.

Guest rating:

24/6/2013

"-"

Hotel was great, location was ideal. Lovely staff. Only issue was that I had to strip my own bed on the third day to ensure the sheets were changed. Minor issue of course. Would recommend. Hotels direct were fantastic and a pleasure to book with.

Guest rating:

18/6/2013

"very enjoyable"

Really great hotel. Breakfasts were excellent.

Guest rating:

16/6/2013

"Very user friendly.."

Stayed for two nights in june this year. Very easy to find, but a shame there is no on site parking. Good size room, nice breakfast. Will certainly use again.

Guest rating:

15/6/2013

"i would recommend this hotel to everyone ,very clean and staff very helpful, ideal situation "

Guest rating:

20/5/2013

"Comfortable hotel"

The hotel was very busy but the staff dealt with all inquires and were very helpful. Nice clean room.Well laid out buffet breakfast, no complaints would use Jurys again

Guest rating:

29/4/2013

"Amazing, Clean And Tidy. Staff Were Very Helpful."

Guest rating:

29/4/2013

"Great location, quality hotel, friendly staff, overall very good value for money."

Guest rating:

15/4/2013

"-"

Not impressed with £3 handling charge for luggage storage !!!!!!!!!!!!!!

Guest rating:

17/3/2013

"The overall experience was good and I would consider a repeat visit"

The room was lovely and clean. The food at both breakfast ans in the restaurant in the evening was excellent and well presented. The lack of free wifi was very disappointing. The charge for the wifi was far too high based on my length of stay.

Guest rating:

27/2/2013

"-"

Clean, friendly good location for arena and good value for money.

Guest rating:

25/2/2013

"No guaranteed check-in time"

Guest rating:

18/2/2013

"Very good service"

Would definitely stay again very central

Guest rating:

3/2/2013

"The staff make this hotel! They did everything they could to make our stay perfect."

The staff were very friendly and helpful and the hotel was clean and comfortable. The location was also great as were travelling by train and going to the Metro Radio Arena. The staff made our stay very enjoyable. They couldn`t do enough for us.Thank you to them in particular.

Guest rating:

26/1/2013

"excellent hotel,rooms comfortable,all staff are very friendly.also close to city centre.would define"

Guest rating:

24/12/2012

"Excellent service arrived at 12 and room was available."

Guest rating:

4/12/2012

"Would recommend"

Good location, good breakfast. Bathroom could have been a little cleaner. Advised receptionist that shower ran cold and seemed a little dated. Would use again

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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