To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
2/3/2014
"Highly recommend"
24/1/2014
"Very pleased generally."
We liked the hotel, the staff were friendly and helpful, we enjoyed an evening meal there, and it was well placed.
15/1/2014
"-"
Had a two night stay over the new year with my 11 year old son, we had a pleasant experience, friendly helpful staff and comfortable clean room, with the bonus of experiencing the hotel pool facilities, which pleased my son. If I travel to St Albans again I will be sure to choose The Noke, Easy distance to access London which we visited by train on New years day and had a wonderful day, a great experience enjoyed along with a great place we chose to stay.
11/1/2014
"Overall, good service."
15/12/2013
"I have enjoyed my stay , and the staff was very helpful"
3/11/2013
"Overnight stay"
Staff Friendly and helpfull only issues were no power sockets near a mirror for the ladies and we had interconnecting doors and had noisy neighbours at 3.30am onwards.
2/11/2013
"What customer service??"
The Hotel, where we have stayed previously, is lovely. Their organisation, however, leaves something to be desired. having booked a double room - with Free breakfast I was very pleased. To be `confronted` loudly and embarrassingly by a member of staff when about to eat said breakfast and informed - as was the rest of the dining room - that we hadn`t paid for breakfast and would need to pay an additional fee was entirely unacceptable and spoiled the experience. My wife left the meal and was deeply upset - no apology forthcoming although I pointed out that I had my receipt which clearly showed that I had, indeed, paid in full. At reception on leaving this was acknowledged but it remains to be seen if a more formal apology will be forthcoming - certainly not so far at the end of the working day
2/11/2013
"Great hotel "
Exceptional service, friendly staff and nice room
22/9/2013
"VERY FRIENDLY STAFF"
VERY COMFORTABLE ACCOMMODATION AND EXCELLENT MEALS. STAYING AGAIN IN MARCH 14. DEBIT CARD IS NOW A NEW CARD VALID FROM SPETEMBER 13 TO AUGUST 16.
16/9/2013
"Excellent Hotel, lovely helpful staff. Really enjoyed the short break,would stay at this Hotel again"
31/8/2013
"very comfortable and modern feel "
great de luxe room with all mod cons very pleasant stay good value
20/7/2013
"Nice place,Attentive staff. Hope to visit again"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.