Noke Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 27 reviews

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Guest rating:

2/3/2014

"Highly recommend"

Guest rating:

24/1/2014

"Very pleased generally."

We liked the hotel, the staff were friendly and helpful, we enjoyed an evening meal there, and it was well placed.

Guest rating:

15/1/2014

"-"

Had a two night stay over the new year with my 11 year old son, we had a pleasant experience, friendly helpful staff and comfortable clean room, with the bonus of experiencing the hotel pool facilities, which pleased my son. If I travel to St Albans again I will be sure to choose The Noke, Easy distance to access London which we visited by train on New years day and had a wonderful day, a great experience enjoyed along with a great place we chose to stay.

Guest rating:

11/1/2014

"Overall, good service."

Guest rating:

15/12/2013

"I have enjoyed my stay , and the staff was very helpful"

Guest rating:

3/11/2013

"Overnight stay"

Staff Friendly and helpfull only issues were no power sockets near a mirror for the ladies and we had interconnecting doors and had noisy neighbours at 3.30am onwards.

Guest rating:

2/11/2013

"What customer service??"

The Hotel, where we have stayed previously, is lovely. Their organisation, however, leaves something to be desired. having booked a double room - with Free breakfast I was very pleased. To be `confronted` loudly and embarrassingly by a member of staff when about to eat said breakfast and informed - as was the rest of the dining room - that we hadn`t paid for breakfast and would need to pay an additional fee was entirely unacceptable and spoiled the experience. My wife left the meal and was deeply upset - no apology forthcoming although I pointed out that I had my receipt which clearly showed that I had, indeed, paid in full. At reception on leaving this was acknowledged but it remains to be seen if a more formal apology will be forthcoming - certainly not so far at the end of the working day

Guest rating:

2/11/2013

"Great hotel "

Exceptional service, friendly staff and nice room

Guest rating:

22/9/2013

"VERY FRIENDLY STAFF"

VERY COMFORTABLE ACCOMMODATION AND EXCELLENT MEALS. STAYING AGAIN IN MARCH 14. DEBIT CARD IS NOW A NEW CARD VALID FROM SPETEMBER 13 TO AUGUST 16.

Guest rating:

16/9/2013

"Excellent Hotel, lovely helpful staff. Really enjoyed the short break,would stay at this Hotel again"

Guest rating:

31/8/2013

"very comfortable and modern feel "

great de luxe room with all mod cons very pleasant stay good value

Guest rating:

20/7/2013

"Nice place,Attentive staff. Hope to visit again"

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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