To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
13/8/2017
"5 star service"
First time visiting the hotel fantastic service rooms beautiful food excellent perfect location for theatres would definetly recommend this hotel and I will definetly be going back thankyou to all the staff
12/8/2017
"Good 4 star hotel"
Centrally located , clean and as described .
12/8/2017
"Accomodation good"
Room was spacious and clean, couldn`t fault the room or facilities. Staff did not come accross as very friendly or welcoming but as our stay was only one night rated as food.
12/8/2017
"-"
Hotel was very nice and clean . Water in the mini bar was too cheap at £3.50 a bottle. A throughly good night .
8/8/2017
"Superb Location and beautiful hotel."
The Kingsway Hall Hotel was just pefect. It was only a five minute walk from the underground and about a 10 min walk from the theatre. The staff were so friendly and helpful and I mentioned it was an anniversary treat when I booked and they upgraded our room and when we got back yesterday afternoon to get ready for the theatre they has put 2 delicious deserts and bottles of water in the room for us and breakfast this morning was delicious too, Thoroughly recommend it
8/8/2017
"Pleasant rooms, nice atmosphere, pleasant staff"
7/8/2017
"kingsway"
brilliant hotel. so easy to get all theatres covent garden etc.
6/8/2017
"Great place to stay"
Clean, comfortable and friendly staff Rooms a little on the small side but that`s London Very convenient for Convent garden, oxford street etc and surrounding areas
6/8/2017
"Convenient to theatres. "
Accommodating staff.
5/8/2017
"-"
Excellent location. Staff extremely helpful. The hotel was clean and modern. The room was comfortable and welcoming and spacious. I would definitely stay here again.
4/8/2017
"Lovely hotel"
Only stayed for one night but couldn`t really fault the hotel. It has all the facilities you might need and was exceptionally clean. Would definitely recommend as hotel is in a handy location and staff were friendly too.
3/8/2017
"Decent rooms and excellent location"
Good staff, bedrooms clean and comfortable. TV on the small side but ideal locations
2/8/2017
"Lovely,classic Hotel!!"
A beautiful hotel,ideally situated for the West End.Superb staff, fabulous service! recommend without reservation!!
1/8/2017
"Lovely hotel"
Good location not too far from Covent Garden. Had afternoon tea which was lovely. One room was not ready to check in at 16.00 which was annoying but once in every thing was beautifully clean and comfortable. Staff were really helpful.
29/7/2017
"I would rate the hotel at 3 stars"
The hotel has full detail. Summarising - Breakfast service was very amateurish` I have been in two star hotels that were better. Water pressure very poor
29/7/2017
"Kingsway Hall"
A lovely hotel,very friendly staff 5*****
24/7/2017
"arrived @ 3.15 room was ready no prooblems .evening meal was fair [chicken was a bit dry] "
Later on in the evening we where outside having a cigarette, and I noticed two mice running around the dinning room .we decided not to have breakfast the next day . made me wonder when the last E.H.O Visit was .
23/7/2017
"A really good hotel in a good position the entertainement district. We were able to walk everywhere."
We would request this hotel for our future breaks!
22/7/2017
"Well positioned"
Was very suprised to have a 4 star hotel.coupled with a theatre break. Was our 10th wedding anniversary so this made it extra special. Room and ensuite clean and modern. Let down was even though winfows are double glazed a night club slap bang opposite operated in to early hours amd noise was like having windows open even though tight shut. Back of hotel may have been better.
22/7/2017
"-"
Extremely helpful friendly staff
22/7/2017
"-"
Great room food lovely, staff excellent.
22/7/2017
"-"
Hotel would get excellent but very low water pressure (shower and washing hair painfully slow) hair dryer rubbish .all other aspect of the hotel where excellent
18/7/2017
"-"
It was good made us feel very welcome
16/7/2017
"Excellent "
Well situated for all the theatres. Excellent accommodation and staff. Excellent service. Highly recommend staying here!
16/7/2017
"Classy and friendly."
Wonderful stay at he Kingsway. Check in and out was quick and efficient. The room was a good size, very clean and well equipped. A special mention for the concierge and his team - they were great.
16/7/2017
"Fantastic location for Drury Lane"
Lovely staff very caring having stayed there before knew what to expect.
14/7/2017
"-"
Always have an enjoyable stay. Staff very helpful and friendly. Could do with lighter, quieter music in the bar area!
13/7/2017
"Lovely room, quiet, clean and friendly service"
Really nice staff and small present for our Golden Wedding in our room.
11/7/2017
"Perfect place to stay"
This hotel was perfect, lovely rooms friendly staff couldn`t no another for you.
10/7/2017
"Ideally situated"
Super hotel. Comfortable, quiet and super location. Thoroughly enjoyed our stay. Very pleasant and polite staff including the room maids. We were able to walk to and from theatre which was a bonus. Highly recommended.
6/7/2017
"Comfortable & convenient with excellent breakfast"
The staff were delightful & very helpful. Comfortable room, clean & well appointed & very quiet. The breakfast was excellent. Only criticism is that the bed was a little hard...
5/7/2017
"great hotel"
Kingsway hall hotel, great location ,very clean and large rooms ,and a first class staff,will be staying again,
4/7/2017
"-"
Very spacious and comfortable room. Lovely, modern well lit bathroom. Just two problems; flickering lights from the wi-fi made it difficult to sleep and the hair dryer in the bathroom was useless!
2/7/2017
"-"
Breakfast not great
2/7/2017
"GOOD LOCATION"
Staff very helpful. Enjoyed our stay. Drinks from bar expensive, but suppose this is normal for London. Mini-bar prices very expensive. Rooms were pleasant and clean.
30/6/2017
"-"
Really nice hotel very comfortable rooms, the staff are all very helpful
29/6/2017
"Location Location Location"
Central and easy access to areas of interest such as Covent Garden, Theatre district and transport. Clean well maintained rooms and public areas, bar expensive even for London. Good quality breakfast
26/6/2017
"Great location for Covent Garden"
Have stayed before - and will do so again. Shame TV didn`t work.
25/6/2017
"Pure class"
24/6/2017
"Had a ball at Kingsway Hall"
Great Hotel, room was amazing and staff were very friendly. Possibly the most comfortable bed ever. Let the hotel know before hand we were there to celebrate a birthday, there was a birthday card and cake waiting for us. Lovely touch.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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