make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
11/10/2017
"Poor Room, dated and small. "
Double bed was two singles pushed together with very hard single matresses and hard pillows.
11/10/2017
"Good location for Covent Garden"
The hotel was fine - room comfortable and well eqipped (a few more teabags would have been nice though!) The only downside was probably the rather impersonal service at check in and check out - not even a smile!
11/10/2017
"lovely room and made to feel welcome"
Well situated for theatres and West End.Good service and food.Would stay again
8/10/2017
"Comfortable and very good location"
Doors very heavy and hence slammed when people came in at night waking me up. Very loud conversations in the corridors. However breakfast good and staff very helpful. Overall very good stay and would stay again due to excellent location for me.
8/10/2017
"-"
Hotel was good but restaurant service was very slow and they seemed disinterested in diners
7/10/2017
"Good Hotel"
Comfortable hotel. The staff were excellent and the food was good. Only downside was that although there was air conditioning in the room I do prefer to be able to open a window for fresh air. Very well situated for the theatres.
7/10/2017
"Centrally Located for Theatres"
Good location for Covent Garden and Theatres. Hotel comfortable but soft furnishings in room rather tired. However we did enjoy our stay. Staff efficient and friendly.
30/9/2017
"Well placed location"
Excellent staff service
29/9/2017
"Kingsway Hall Hotel"
Fantastic hotel. Super bedroom. Very clean. All the staff were very friendly and attentive. Great breakfast.
25/9/2017
"perfectly situated"
Great hotel walking distance to all theatre`s and other attractions . Will definitely use this hotel the next time.
23/9/2017
"Good hotel in excellent location"
Hotel situated a couple of minutes from Holborn tube station. We easily walked to Covent Garden in about 10 minutes and to the theatres . Great breakfast, comfortable bed and room. Shower was slightly underpowered when temp turned up but this was a small niggle and may have been due to the time of day. Recommend this hotel and we would stay again
23/9/2017
"Epitome of comfort."
Courteous and caring staff. Comfortable accommodation as always. Close to the tube, easy access to all the attractions London has to offer. Have used before and will use again. Thank you.
21/9/2017
"-"
Beautiful hotel staff are delightful,only stayed one night but would have loved to stay longer.
18/9/2017
"Nice but Noisy"
Our room on Great Queen Street was noisy, especially on Friday night. Earplugs are no luxury. It is well positioned and the staff are very eager, if somewhat overwhelmed at times. Tip: avoid paying minibar prices for small bottles of water. Opposite the hotel front entrance is a shop open 24hrs selling water and much more...
18/9/2017
"-"
The hotel staff were really helpful & accommodating. The hotels rooms however are a little disappointing and could do with a refurbishment to bring them up to modern standards. Unfortunately my car was broken into after using the local NCP recommended by the hotel. This put a serious dampener on our special anniversary weekend and although the hotel were sympathetic I do hold them somewhat responsible for there recommendation. .
17/9/2017
"Perfect for our reqirements"
Everything about this hotel was great. Service, staff, food, room, cleanliness, all first rate. We were only here for one night but we had everything we needed and more. Very comfortable and very professionally run. We will stay again when we come to London.
15/9/2017
"-"
Excellent service from staff. Our room was spacious and clean. Knowing we were there for our anniversary when we returned from our evening out there were two cakes waiting for us in our room with a note - a nice touch. Would definitely stay again
15/9/2017
"Very helpful and friendly staff and excellent location for Covent Garden"
11/9/2017
"Excellent "
Beautiful hotel..clean.. And very friendly helpful staff..
11/9/2017
"Wonderful hotel in great location"
The staff could not have been more helpful. We will definitely stay here the next time we are in London.
10/9/2017
"Kings way Hotal"
Hotel staff friendly and helpful. Rooms very comfortable no complaints there. However I thought the service change on everything purchased at the hotel very annoying. Drinks bought in the bar expensive and then service charge on top and also charged on any meals including breakfast etc.
10/9/2017
"Great location, ok hotel"
If you are looking for a quiet nights sleep this is not for you. Although not directly overlooking the street noise could be heard well into the early morning. Hotel room nice but overpriced
9/9/2017
"-"
Been to Kingsway on numerous occasion and would highly recommend it, we love walking to the theatre and taking in the shops and views along the way. We ate in Chinatown after the show which was excellent as well,
7/9/2017
"Not cheap but well worth the money"
This was a very good hotel whose staff did all they could to make our stay as enjoyable as possible. The staff were friendly and the location outstanding. It was a 7 minute stroll to Covent Garden with all the entertainment you could want.
4/9/2017
"Best London hotel I have stayed in the breakfast was great."
3/9/2017
"Comfy, clean and lovely "
Beautiful hotel, lovely and clean, great staff and so close to West End saves money on taxis and tube fares.
1/9/2017
"Great, central location."
Staff very friendly and helpful. Rooms nice and quiet as requested. Could do with a little updating - decor a bit shabby in places, particularly bathrooms.
1/9/2017
"Stress free lovely hotel "
1/9/2017
"Clean, great location, awful beds!"
I have stayed at this hotel before albeit over 4 years ago. The location is great for most theatrebshows & Covent Garden shopping. It`s clean, well maintained and the staff are efficient and courteous. My Mother & I had a twin room but the beds were awful. Beautifully made upon entrance but they dipped hugely. So much so that as i laid down the mattress squashed so much I could feel the hardness of the divan underneath! I tossed and turned all night long. Very old and in need of replacing - the main reason we needed the hotel, `a bed for the night` was very disappointed.
31/8/2017
"Gorgeous and great location "
30/8/2017
"Fab location"
Hotel staff were super friendly . Hotel was lovely and clean
28/8/2017
"-"
Had a wonderful time at the hotel. The only thing I was not quite happy with was a service charge at the bar for two drinks that I purchased. Thought that a bit odd considering I went to the bar, ordered and carried my drinks to my table. Also the barman did not know how to do a Rose` spritzer with lemonade. Was given a glass of wine and a small bottle lemonade.
28/8/2017
"Wonderful hotel idealy located for going to the theatre and much much more, would highly recommend"
27/8/2017
"Fantasy "
Will definitely book to stay again. The staff are lovely and so helpful. The room was smaller than expected looked a lot bigger on the pictures but lovely. The bed was so comfortable
24/8/2017
"-"
Hotel rooms and bathrooms are in need of a little updating. However, the `handy` mobile in the room was amazing and helped us to get around London easily, we loved this addition! The free 4G through the handset was invaluable.
24/8/2017
"Kingsway hall hotel."
A very good hotel with friendly staff & high quality rooms. It is situated in a very convenient position for Londons Theatre shows & the vibrant Covent Garden area. A very reasonably priced hotel that we wouldn`t hesitate to use in the future.
24/8/2017
"A comfortable and clean hotel with a truly luxurious feel to it."
22/8/2017
"Great hotel"
Great hotel excellent service, rooms excellent would definitely recommend and we will definitely be back.
21/8/2017
"Looks posh from the outside"
The hotel looks very smart from the outside and even the lobby area promises so much however, the cupboard-size room was very hot, there was no AC and we could not open the windows. Two single beds pushed together does not make a double. What it does is leave an uncomfortable gap in the middle. We will not be spending our hard-earned money on this hotel again.
21/8/2017
"Excellent"
From the moment we arrived to the moment we left the staff were superb. Breakfast was excellent and the staff once again very attentive. The room, though a little dated, was very clean and tidy and had everything we required from the tea tray to mini bar, lovely soft fresh towels each day. The Jacquzzi was lovely, very clean and hot. Location could not have been better. Central for everything we needed to do and a ten minute walk from the tube. We will use Hotels Direct again. Thank you :)
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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