Kingsway Hall reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 3350 reviews

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Guest rating:

2/12/2017

"Great location "

Guest rating:

30/11/2017

"-"

The hotel was very good on first impression, however the beds were very uncomfortable. The staff were excellent.

Guest rating:

26/11/2017

"-"

Overall the Hotel was clean and staff very Curtius but our room was cold and very noisy from the night club that is next door.

Guest rating:

25/11/2017

"Excellent"

My friend and I stayed here for one night and cannot fault it. The staff were polite, professional and nothing was too much trouble. We asked on arrival that our designated room be changed as we do not use the lift and my friend has a lung condition which makes it impossible for her to climb too many flights of stairs. This was done swiftly and we were given a room on the first floor. Our room was clean and perfectly suited our needs. I asked if we could have a hand held hairdryer as the one in the bathroom was not overly powerful. This was brought up to the room swiftly. The breakfast choice was good and we both enjoyed it. I am probably one of the fussiest people you will ever meet ! But, I was very impressed and will definitely stay here again. In fact it will be my first choice as the location is great. Well done to the great team at Kingsway Hall Hotel and Thank you for making our stay so enjoyable.

Guest rating:

21/11/2017

"Great location."

Excellent location for both the theatre and Covent Garden.

Guest rating:

20/11/2017

"Staff excellent"

The staff at the hotel could not do enough to make our weekend stay more enjoyable. They were all very friendly and always smiling and willing to help. The breakfast had a great choice and was well cooked. We would definitely recommend this hotel for the staff and good location and would stay here again if we came to London again.

Guest rating:

19/11/2017

"It was very central to the theatre and the staff very pleasant."

It would have been nice to have breakfast included in the price as the theatre tickets were a lot cheaper if we had bought them from the box office so the hotel worked out exspensive.

Guest rating:

19/11/2017

"Very nice"

Hotel lovely staff very attentive Only issue shower curtain over bath. Should be screen. Bottom of bath badly marked. Looked dirty.

Guest rating:

19/11/2017

"Great location and comfortable rooms"

The hotel is in a great location minutes walk from Covent Garden and theatre land. The rooms are a mix of traditional and modern which are a good size, clean and very comfortable beds. Would recommend.

Guest rating:

18/11/2017

"amazing hotel"

Could not fault a thing...amazing....comfi beds...great service

Guest rating:

15/11/2017

"Best Hotel we have stayed in Beautiful room Lovely breakfast The staff went that extra mile"

Guest rating:

14/11/2017

"-"

Well done Hotel Direct, a pleasure to do business with you,

Guest rating:

12/11/2017

"Great location"

What a find! This was a great location, cannot fault them. Staff could not do enough for us. Highly recommended.

Guest rating:

9/11/2017

"-"

Really happy with everything. the location was brilliant, the room and breakfast all correct. We had a personal medical issue during our stay and the staff were very attentive and helpful both at the time and afterwards. Would absolutely recommend.

Guest rating:

6/11/2017

"-"

Top staff. Great locality. Superb.would most dddgmatdjw recommend.

Guest rating:

4/11/2017

"-"

Lovely hotel very comfortable will return

Guest rating:

3/11/2017

"Not up to standard"

Firstly the room was cold, it was a November night. Second there was a constant creaking noise from the corner of the room towards the ceiling. Thirdly we ate in restaurant and they expected a 15% service charge on our food and drink. Although we always leave a tip at OUR discretion not what the hotel expect, had we not checked we would have left a tip on top of the 15% charge `cheeky `. If it`s good service they deserve more! As for paying to order the drinks carry it to your table yourself and be charged 15% for doing so is absolutely ludicrous. To top all this was the bottle collection during the hours if 6 and 7 not having slept because of creaking was not acceptable. Needless to say it`s possibly our last stay at this Holel.

Guest rating:

1/11/2017

"Very good "

Very good accommodation. Excellent location for the theatres. Very comfortable and clean

Guest rating:

31/10/2017

"-"

Really enjoyed our stay, and the show Dreamgirls was fantastic.

Guest rating:

31/10/2017

"Perfect location within walking distance of all theatres if attending shows. Lovely clean hotel."

Guest rating:

28/10/2017

"Great location but a few flaws"

Lots of late night noise, beds too short, make sure breakfast is included else it`s expensive

Guest rating:

24/10/2017

"-"

Lovely comfortable room and a lovely breakfast

Guest rating:

24/10/2017

"Good Hotel in Great Location"

Lovely hotel in a great location. Room very comfortable.

Guest rating:

23/10/2017

"Great location"

Staff excellent, hotel clean, would definitely stay here again.

Guest rating:

22/10/2017

"Attentive staff, easy access to all locations, good solid hotel."

Guest rating:

19/10/2017

"-"

Really comfortable with most helpful staff

Guest rating:

17/10/2017

"Would return, staff helpful, room comfortable"

Guest rating:

16/10/2017

"-"

Couldn`t fault anything

Guest rating:

15/10/2017

"-"

Perfect, highly recommend 128077;

Guest rating:

14/10/2017

"EXCEPTIONAL!"

This hotel was just perfect in every way. Where it was for the theatre and Covent Garden and the breakfast superb! Will certainly being staying again for our next London Weekend Show break.

Guest rating:

11/10/2017

"Poor Room, dated and small. "

Double bed was two singles pushed together with very hard single matresses and hard pillows.

Guest rating:

11/10/2017

"Good location for Covent Garden"

The hotel was fine - room comfortable and well eqipped (a few more teabags would have been nice though!) The only downside was probably the rather impersonal service at check in and check out - not even a smile!

Guest rating:

11/10/2017

"lovely room and made to feel welcome"

Well situated for theatres and West End.Good service and food.Would stay again

Guest rating:

8/10/2017

"Comfortable and very good location"

Doors very heavy and hence slammed when people came in at night waking me up. Very loud conversations in the corridors. However breakfast good and staff very helpful. Overall very good stay and would stay again due to excellent location for me.

Guest rating:

8/10/2017

"-"

Hotel was good but restaurant service was very slow and they seemed disinterested in diners

Guest rating:

7/10/2017

"Good Hotel"

Comfortable hotel. The staff were excellent and the food was good. Only downside was that although there was air conditioning in the room I do prefer to be able to open a window for fresh air. Very well situated for the theatres.

Guest rating:

7/10/2017

"Centrally Located for Theatres"

Good location for Covent Garden and Theatres. Hotel comfortable but soft furnishings in room rather tired. However we did enjoy our stay. Staff efficient and friendly.

Guest rating:

30/9/2017

"Well placed location"

Excellent staff service

Guest rating:

29/9/2017

"Kingsway Hall Hotel"

Fantastic hotel. Super bedroom. Very clean. All the staff were very friendly and attentive. Great breakfast.

Guest rating:

25/9/2017

"perfectly situated"

Great hotel walking distance to all theatre`s and other attractions . Will definitely use this hotel the next time.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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