London Eye 4 Star Deluxe reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

93%  based on 488 reviews

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Guest rating:

28/2/2016

"-"

We had a fantastic stay at the hotel a very clean and friendly place to stay. Would certainly go back on another occasion if we go back to London in the future.

Guest rating:

28/2/2016

"-"

hope they sort the room allocation as they gave us a room that was already occupied

Guest rating:

28/2/2016

"Great studio room for 3 adults, view of London Eye - great!"

Guest rating:

28/2/2016

" Plaza xxxxx xxxxx"

A superb well run Hotel, in a great location for central London. The staff could not do enough for us and made our stay a pleasure.

Guest rating:

23/2/2016

"Excellent hotel"

Excellent hotel in a great location. Only downside was the queue for breakfast

Guest rating:

22/2/2016

"hotel good, food cold, disappointing"

everything fine except for breakfast which was cold, hotplates obviously not able to cope with the amounts on show. very busy and we were seated quickly with that sort of turnover would expect the food to at least be warm! rooms clean and had everything we required, such a shame about the food

Guest rating:

22/2/2016

" PLAZA xxxxx xxxxx"

Brilliant, brilliant, brilliant! Not only did we get the superior room promised but we were upgraded to the penthouse suite with a balcony AND a superb view over the London Eye and Parliament. The room itself was lavish with superior quality fittings and toiletries. We dined in the Italian Restaurant in the evening and felt totally over indulged. Again, the breakfast was all and more than we could have hoped for. A excellent experience.

Guest rating:

22/2/2016

"Hotel was excellent, staff very helpful, made our stay an enjoyable one."

Guest rating:

21/2/2016

"Good value central location Food nice "

Guest rating:

20/2/2016

" plaza xxxxx xxxxx"

Great location ideal for Waterloo station and central attractions eg Big Ben, London eye. The room was lovely we had a view of Waterloo station but that didn`t affect us, the room was quiet on the 8th floor and perfect for what we needed which was a nice hotel for one nights stay whilst we looked round London and went to a show. Great hotel.

Guest rating:

20/2/2016

"Excellent hotel perfect location for Center of london"

Excellent service would go back very friendly & helpful

Guest rating:

20/2/2016

"-"

All l can say is we were so suprised with the wonderful accomadation we will never stop recommendeing this to our friends. Thank you so much.

Guest rating:

19/2/2016

"Very nice indeed"

Lovely hotel and beautiful rooms. Staff extremely friendly and helpful. Would definitely stay again.

Guest rating:

19/2/2016

"Modern will equipped hotel comfortable hotel."

Only negative comment is the cooked breakfast was cold, the dining area was very busy so couldn`t understand why this was the case, each 4 of us went at different times and all said the same thing.

Guest rating:

17/2/2016

"no worries at all, great breakfast."

Guest rating:

16/2/2016

"Great hotel"

The hotel was clean, tidy the staff were helpful and excellent service. Breakfast had everything covered I am a veggie and there still was plenty to eat, My only moan was the rooms were too hot (may suit some people) the air con was not great

Guest rating:

10/2/2016

" Praza xxxxx xxxxx"

Will stay here again when next visit London. Excellent in all respects.

Guest rating:

7/2/2016

"-"

Upgraded to a suite. Excellent value, clean and spacious room. Close to theatre and Covent Garden. Enjoyed a meal in Italian restaurant. Excellent weekend break and would stay there again.

Guest rating:

7/2/2016

"Lovely Hotel"

Beds very comfortable extra pillows in the cupboard, iron and ironing board, hairdryer it ticked all the boxes. 1 complaint. The Dining room needs to be bigger queueing for breakfast and the bar drinks prices very steep.

Guest rating:

6/2/2016

"12 out of 10"

We completely loved our stay. The food in the Italian Restaurant was delicious, as was the breakfast. The hotel was perfectly placed for all transport links, and our executive suite (on the 12th floor overlooking Waterloo station) had a great view of the city and it`s distinctive skyline. With 1 entire wall of window, and set high above the hustle and bustle of the city, we were able to relax and renew between days of sightseeing. Would definitely stay again. 12 out of 10 x

Guest rating:

30/1/2016

"-"

We enjoy our stay we were up grades to a hue or suite we would stay again thank you

Guest rating:

25/1/2016

"Top class hotel"

Clean, comfortable, polite helpful staff, lovely room, great facilities, good food, ideally placed for sightseeing

Guest rating:

25/1/2016

"Nice hotel in good location"

We enjoyed our 4 night stay at this hotel. We had a `superior` room which, although a little on the small side, was well-equipped and comfortable. The breakfast was very good and all hotel staff were very polite and helpful.

Guest rating:

25/1/2016

"Superb "

Staff all very friendly nice and polite and very helpful ,room was lovely could`nt fault it one of the best hotels I have stayed in

Guest rating:

24/1/2016

"Excellent except sofa bed in 531 broken"

Guest rating:

23/1/2016

"Had to request another room as had a view of an alley. Staff helped us move promptly "

Guest rating:

19/1/2016

"Couldn`t do enough for you"

We have never seen so many staff around in a hotel and they couldn`t do enough to help us.

Guest rating:

18/1/2016

"Not up to standard"

Stayed in executive suite, walls are paper thin, could hear conversations and everything else clearly from adjoining rooms. Broken TV took 3 calls to get fixed and queued for half an hour for breakfast on Sunday morning. Expected so much better

Guest rating:

18/1/2016

"-"

Hotel was close to Waterloo Station and buses. Hotel was comfortable, room was a good size, except the view looking out to a brick wall was very disappointing. Breakfast buffet was really good, the only problem was having to queue for nearly 20 minutes to be seated, this should not happen in a 4* hotel. Overall was a pleasant stay, and would return.

Guest rating:

17/1/2016

"-"

The room was more like a small apartment, with bedroom, bathroom, living room and a kitchen area that had a sink, microwave, kettle, plates bowls, cutlery, kettle and even a teatowel and some washing up liquid.

Guest rating:

17/1/2016

"breakfast"

We had a perfect stay with room upgrade and extras. All good but ley down by queue for breakfast. The breakfast room was far too small to accommodate all guests. Food and service was affected too but ok.

Guest rating:

15/1/2016

"The Hotel was pleasnt and did not diapoint."

Guest rating:

10/1/2016

"A great hotel in a great location!"

Guest rating:

10/1/2016

"Should be 5 star, was a superb experience."

Guest rating:

10/1/2016

"Very good"

Only two small issues Wet room got flooded& sausage at breakfast tasted awful

Guest rating:

10/1/2016

"fantastic!"

Had a lovely time. Fantastic for families, made to feel really at ease. We were only there for 1night but really wish we were able to stay for longer. Perfect location for sight seeing and central to anything you want to do.

Guest rating:

10/1/2016

"-"

Fantastic hotel lovely room very friendly staff

Guest rating:

10/1/2016

"Very nice, free room upgrade, modern, clean and friendly staff. "

Guest rating:

1/1/2016

"Great position close to the embankment and city, lovely room especially after upgrade, best breakfas"

Guest rating:

30/12/2015

"good value, good transport links for buses & tube, food ok, good overall package"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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