To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
31/1/2016
"Excellent service from friendly, attentive staff."
31/1/2016
"Great value, great service. I will return very soon."
31/1/2016
"Very nice"
Friendly staff, clean modern room, excellent location. Couldn`t fault
31/1/2016
"-"
Couldn`t switch the lights off in the room, hair dryer wouldn`t work. Had to move rooms at midnight???
25/1/2016
" Excellent location and value"
Very quiet room. Very well appointed Great buffet breakfast. Smooth booking through Hotel Direct and amazing value from this theatre break package
25/1/2016
"Great hotel great location"
Excellent hotel. Very friendly staff, delicious breakfast. Got upgraded to an executive room which was a lovely surprise for our weekend away
24/1/2016
"Nicer inside than it looks in the photos online "
The hotel is modern and hospitable and "nice" inside. Frankly I was a bit apprehensive from the photos online.
23/1/2016
"-"
Excellent hotel great location
19/1/2016
"Excellent Value"
Staff very friendly, room lovely and spacious. Really enjoyed our stay and would come again. Real value for money combined with Wicked
17/1/2016
"Thanks for helping to make our weekend special. "
We stayed at the Victoria Park xxxxx hotel as part as a theatre break weekend for my wife and sister, the latter who was celebrating her 50th birthday. On arrival we were delighted that on this occasion that the hotel upgraded our rooms and in the case and appreciated that on this occasion the
17/1/2016
"Very nice hotel "
really polite staff nothing was too much trouble and a really good hotel for the price we will revisit in the future due to the hotel being in a perfect position and surprisingly really quiet
10/1/2016
"One our best hole stays in London"
An excellent hotel - convenient for London Victoria and tube connections.
1/12/2015
"Conveniently located and excellent value"
23/11/2015
"Well located, everything you need, friendly staff."
13/9/2015
"-"
Hotel in good position for seeing `Wicked` and `Billy Elliott` and very near Victoria Station. Hotel ideally situated. Breakfast was excellent, a varied choice.
7/9/2015
"-"
Nice hotel, everything clean and tidy. Good breakfast and pleasant staff.
6/9/2015
"Guest of the weekend"
My wife was notified upon arrival that she had been awarded guest of the weekend status as she was celebrating her 40th birthday. This included an upgrade to a special top floor apartment and a lovely birthday cake. Staff were incredibly friendly throughout and I wouldn`t hesitate to stay there again.
14/8/2015
"Victoria xxxxx Hotel "
Absolutely fantastic - couldn`t be better. Very good deal, fully recommend - will do it again, with another show. Thank you.
30/5/2015
"Great location and helpful staff"
Great two night stay. Tasty variety of food available for breakfast and very worthwhile Italian specials in early evening in restaurant for young and old alike .
22/5/2015
"Didn`t feel like a 4 star hidden gem hotel - Park xxxxx Victoria"
Over prized, rooms were old and basic. Busy road so traffic noise in the mornings. Disappointed
28/4/2015
"Some hiccups"
Booked a triple room and were given a double room with a camp bed taking up remaining floor space between bed and window. Totally unacceptable so complained and were given a `free upgrade` to a proper triple room. Had a feeling they were just trying it on and this would worry me on behalf of people who do not like to complain/make a fuss. Minor housekeeping details being overlooked - towelling robe badly stained with fake tan, only two bottles of water/cups/glasses etc provided in triple room, shower door not meeting floor and flooding every time shower taken. Location is exellent but there is enough competition in this price range to make me think twice about booking here again
26/4/2015
"Brilliant."
Fantastic hotel, very polite and friendly staff. Room was excellent, breakfast was fantastic. will be staying again in the near future.
13/4/2015
"-"
Excellent location, clean, large room, comfortable bed. Continental breakfast was included but we all wanted the choice of the hot breakfast buffet especially the eggs which was at an extra cost per person.
13/3/2015
"I appreciated the warm welcome and room upgrade"
Very easy access for Victoria Station but rather unremarkable as a hotel
2/3/2015
"Modern and very comfortable. Good value bar and great breakfast"
2/3/2015
"Nothing was too much for staff to help us!!"
1/3/2015
"top draw!"
22/2/2015
"-"
Really enjoyed our stay, rooms are clean, hotel central for everything and staff very helpful. Good choices for breakfast in Tozi but on second morning were offered seats in executive suite due to lack of seating and this didn`t offer the same choice nor was there ample seating or staffing.
21/2/2015
"-"
Great location, modern facilities, delicious breakfast and free upgrade for birthday treat reccomend.
15/2/2015
"Friendly and pleasant "
Room good, food excellent. Will use hotel again
9/2/2015
"one night stay - excellent"
Staff brilliant nothing to much, would definitely stay at this hotel again. Room, breakfast smashing.
9/2/2015
"-"
friendly, helpful staff
8/2/2015
"Lovely stay"
Great customer service, good breakfast, lovely hotel & comfortable stay with nice sized executive rooms. Staff had exceptional customer service especially Martina, Helen & Victoria. Would definitely stay again.
8/2/2015
"-"
Excellent room,great location,great service, very impressed would definitely stay again, highly recommend
8/2/2015
"quality hotel"
Very impressed with complimentary elemis products in beautiful room
8/2/2015
"-"
We booked a triple room and the facilities provided for this were inadequate. Only a `camp style` bed was provided with 1 pillow. No facilities such as towels, toiletries, tea and coffee cups etc were provided for the 3rd person. Hotel location very good as was the breakfast, but returning from a night out you don`t want to mess around to get everyone a cup of tea
3/2/2015
"Hotel was good "
1/2/2015
"Excellent!"
Hotel allowed us to check in early after out train arrived 2 hours earlier than expected. The room was superb, impressed with the Elemis products in the room! Huge variety for breakfast, although it was only luke-warm. Can`t complain about the service, location and quality of the hotel. Would definitely stay again and would recommend for anyone going to the Victoria theatre as it`s in a prime location!
21/1/2015
"Fantastic stay."
For a change I will start with two very minor points. The room temperature was difficult to control, a little too warm even for winter and the bar staff seemed run off their feet even in a half full bar. The room however was excellent: large, clean and comfortable and the TOZI restaurant---- unbeatable ,simply the best Italian tapas I gave tasted.
20/1/2015
"Class hotel in central London with breakfast, good vfm"
Good hotel, very central London, bar a bit pricey - but overall good
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.